A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description Trek Bicycle is looking for a talented, forward-thinking PLM Developer that will work in the PLM team. This position would be a technical go-to on the team and would develop, configure & maintain the PLM Systems & related Infrastructure. The right candidate will have excellent problem-solving skills, strong PLM understanding, and a desire to work in a casual environment. Responsibilities: Architect, design & develop custom solutions within PLM technologies. Create and manage technical specifications for code development. Develop data scripts as needed for mass data updates/migrations. Develop / configure / customize data integrations between PLM & other systems such as ERP/MRP/CAD Install, configure & maintain Pre-Production and Production servers. Setup, update / enhance code deployment processes. Configure & maintain source code repository including branch/merge. Execute upgrades of PLM Systems. Requirements: Bachelor’s degree in computer science, IT or Engineering 5+ Years of experience in customizing & configuring PLM Systems such as ENOVIA, Windchill/FlexPLM, Siemens TeamCenter etc. Good understanding of PLM fundamentals, data model and system architecture Strong experience in Java enterprise platform and related technologies Experience in JavaScript & jQuery Strong troubleshooting skills Strong experience in a Database such as Oracle, MS SQL Experience in Onshape and/or Enterprise PDM development Experience in REST API & Webservices Experience with Eclipse IDE & any version Management software such as SVN/Git Career development interest – this includes researching new technologies, and perfecting use of current ones. Excellent written/documentation and verbal communication skills. Demonstrate ability to communicate well with both internal team members and external stakeholders. In addition: Experience in customer service. Experience with Engineering data/processes (parts, bills of material, CAD, etc) Experience with Retail, Footwear and Apparel data/processes (line planning and seasonality, color palette management, designer tech packs, etc) Be a team-oriented, hardworking, and proactive Rock Star If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description Acts as a resource for customers and retailers regarding product and technical questions with the right amount of empathy and urgency. Help customers choose the right bikes, accessories, and other Trek products to ensure an awesome biking experience. Assist customers via email, phone, live chat, or video within expected standards. Partner with shops to create awesome solutions for riders. Continuously learn and suggest process improvements to enhance our hospitality. Communicate with Product Managers to give customer feedback and understand Trek products. Utilize databases and resources to research and resolve consumer inquiries. This job description may not cover or contain all the activities, duties, or responsibilities that are required of a team member. Responsibilities and activities may change at any time. What you’ll bring to the profession: Love all things bikes and cycling. Excellent hospitality and communication skills through phones and online chat. Technical understanding of bicycles and bicycle repair. Comfortable working with multiple computer programs and applications. Must be able to build and maintain strong relationships. Strong desire to contribute to an outstanding customer service organization within the bicycle industry. Acts as a resource for customers and retailers regarding product and technical questions with the right amount of empathy and urgency. Help customers choose the right bikes, accessories, and other Trek products to ensure an awesome biking experience. Assist customers via email, phone, live chat, or video within expected standards. Partner with shops to create awesome solutions for riders. Continuously learn and suggest process improvements to enhance our hospitality. Communicate with Product Managers to give customer feedback and understand Trek products. Utilize databases and resources to research and resolve consumer inquiries. This job description may not cover or contain all the activities, duties, or responsibilities that are required of a team member. Responsibilities and activities may change at any time. What you’ll bring to the profession: Love all things bikes and cycling. Excellent hospitality and communication skills through phones and online chat. Technical understanding of bicycles and bicycle repair. Comfortable working with multiple computer programs and applications. Must be able to build and maintain strong relationships. Strong desire to contribute to an outstanding customer service organization within the bicycle industry. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description Location: Gurgaon (India)/ Hybrid Working Hours: Align with Europe/U.S. time zones About Us: Trek is a global leader in bicycle manufacturing and distribution. We are dedicated to creating high-quality products that resonate with cycling enthusiasts worldwide. We are looking for a talented Project Coordinator to join our translation team remotely from India, aligning their work schedule with Europe or U.S. working hours. Role Overview: The Project Coordinator will work closely with content creators within IT, marketing, and sales, as well as external translators and agencies to ensure timely and accurate translation and localization of product and marketing copy. This role requires strong cross-cultural communication skills and the ability to collaborate effectively with U.S.-based stakeholders and global markets. Key Responsibilities: Translation coordination (75%) Daily project management, including analysis of source content, project initiation and planning, and managing linguist and in-country reviewer teams. Constant communication with business DRIs and project sponsors. Calmly and confidently plan, execute, and manage multiple timelines to ensure high-quality translations on deadline. Monitor and communicate status of projects to localization manager and appropriate teams. Ensure strict adherence to Trek brand and quality standards. Process management (25%) Apply Trek’s process optimization practices to maximize quality and internal client satisfaction while minimizing budget. Collaborate with the localization manager to continuously evolve and improve processes. Qualifications: Strong cross-cultural communication skills. Ability to effectively collaborate with U.S.-based stakeholders and global markets. Experience adapting communication styles for different audiences. Experience in international marketing project management. Background in working with marketing teams to ensure localized content aligns with Trek brand voice and resonates with bicycle audiences globally. Proven experience managing localization work for U.S.-based companies or teams. Comfortable working with and understanding the needs of different stakeholders. Ability to pre-emptively identify problems and propose practical solutions independently. Strong interpersonal skills with experience in training. Ability to build relationships with internal teams, external vendors, and global stakeholders. Additional Qualifications: Full professional English-language proficiency Bachelor’s degree or equivalent experience 2-3 years of localization/translation experience Proficiency in CAT tools such as GlobalLink, Trados Studio, or Wordfast Strong attention to detail at both the content and project level Ability to work and problem-solve independently and resourcefully If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description Trek Bicycle is looking for a dynamic, driven leader who can support electrical compliance development for our various products. Should have a strong desire to be part of a new frontier for electric mobility and technology. The ability to research, interpret, and create necessary strategies to meet applicable regulations is essential. Must be a self-starter who can identify solutions to the Company’s needs with little instruction. This person will report to the Product Compliance Manager and must be able to work cross-functionally to ensure we successfully meet the relative regulations in requested sales markets. The ideal candidate should have a professional working application of the English language. Areas of Focus: Battery powered ITE-type device compliance Electric bicycle and component compliance Wireless (BLE, ANT+) and EMC compliance Regulatory knowledge pertaining to manuals, labels, and packaging Electrical certification in global markets Specific Skills or Knowledge: Possess strong investigative research skills and ability to understand regulations and standards Ability to present and communicate legal and technical details to a wide audience Collaborate with engineering to identify and implement product compliance requirements Work with Trek suppliers and participate in clear direction and knowledge growth Work with global subsidiaries and suppliers in product testing, certification, and type-approval Assist in coordinating third-party testing in global labs and support investigation of failures Organize/maintain documentation for compliance (e.g. certifications, test reports, technical files, etc.) Experience with Radio equipment approvals (FCC, IC, EU RED, KCC, Japan Radio Law, CMIIT, etc.) Understanding of electrical product safety topics (current and emerging regulations) Experience working with standards development (ASTM, ANSI, IEC, ISO, etc.) Ability to assist product development teams with compliance budgets and scheduling Development of compliance strategies to reduce costs and time to market General Skills or Knowledge: Manage multiple projects at the same time; prioritize and possess a sense of urgency Excellent communication skills, with the ability to handle complex issues and provide clear, actional advice Ability to function effectively and efficiently in a fast-paced environment with multiple priorities and objectives Proficient in Microsoft Office (Windows, Outlook, Word, Excel, SharePoint) Possible international travel and participate with international standards development Training: Electrical Engineering or equivalent technical degree preferred but will consider candidates with equivalent experience. Culture: Desire to be part of best bicycle company in the world and to ride bikes and have fun! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description Role Summary: Coordinate and support the overall project plans for IT project teams. Work to facilitate and nurture collaboration and communication with stakeholders. Is ultimately responsible for ushering execution and delivery of his/her pod's projects within scope, on schedule, and within budget (if applicable). Responsible for removing any blocker the pod is experiencing to keep the project running smoothly. Responsible for maintaining accurate project timelines and communicating out when any project plan changes are made. Key Responsibilities : Aid in the prioritization of work Participate in steering, giving project updates Generate reports Unblock pods when issues arise Create and maintain the roadmap for each of his/her projects, keeping start and end dates accurate Coordinate project prioritization around the vision set by the product owners Collaborate with the Product Owner(s) when there is a priority/timing conflict with project work. Develop a Project Plan Document for each project and update the document as the project progresses. Produce a weekly report of Project Health/Status for the Product Owners and Stakeholders. Work on Team Availability Projections and Statistics for each pod Track data on regression defects. This will be used to find the cause/source of defects. The PjM will use this data to offer solutions to mitigate the issues. Be accountable for gatekeeping the project at each steps, ensuring all activities/artifacts have been satisfied before moving the team to the next phase of the project. Deliver regular project status updates Work with team to develop go live plans Position Requirements: Four (4) or more years’ experience in IT Project Management. Tremendous organizational skills Tremendous verbal communication skills Tremendous written communication skills Exceptional business and technical communication skills required with an ability to conduct interviews and facilitate group discussions. Experience working with Software SDLCs Ability to juggle multiple projects at one time Ability to jump into a project at different stages and pull a project plan together and run the project Experience with various software and project documentation Experience running projects using JIRA and Confluence. Commitment to excellence in customer service, product quality, and doing the “right thing” in a dynamic environment with multiple and rapidly changing priorities. Understanding of various IT areas, a plus Strong problem-solving skills required with experience in agile software development, a plus. Understanding of testing and release management techniques and technologies required, a plus. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description Excited to grow your career? We value our talented employees and strive to help our team grow professionally. The first step to the internal job application at Trek is to have a discussion with your leader about your career development. Your leader is here to help you grow! They will be involved in the application process to support your decision to take a new leap in your career. After you submit your application, a task will be sent to your manager for review and approval. If you are curious about learning more about this role before you apply, please reach out to the recruiter listed below. The Trek Talent Team is always available to make sure you have the resources you need to be a competitive candidate during the application process. Our people make all the difference in our success. Company Summary: Trek Bicycle is a global leader in the design and manufacture of bicycles and related products. Trek believes the bicycle can be a simple solution to many of the world’s most complex problems and is committed to breaking down the barriers that prevent people from using bicycles more often for transportation, recreation, and inspiration. Our mission is to create products we love and take care of our customers. We value our team, making sure the best is on the field. We value new ideas from anywhere, inspiring others with our positive energy, dealing with reality to make the tough calls, and getting things done fast- turning ideas into reality. Come, join us, and help us transform the world, the bike, and have a blast while doing it! Position Description: Trek Bicycle is looking for a User Interface Engineer who will work with a team of software engineers, design, and user interface/experience professionals to build responsive front-end web applications. In addition to those items, the candidate should have experience working with business stakeholders, Analysts, and Project Managers to identify and implement technical solutions for business needs. Trek IT believes in crafted software, end-to-end ownership of products, and fast iterations, and provides a flexible work environment, remote work is available. Our approach to software development is to use the best tool for the job, often taking advantage of the latest technology to solve complex problems. Position Responsibilities: Participate in agile processes (JIRA) to plan and deliver solutions that meet customer and business needs Develop quality user interfaces based on established industry standards Lead front-end development projects and ensure successful project delivery Conduct design and code reviews and provide feedback on UI, UX, and engineering best practices. Define and develop standards and style guides to help ensure we continuously deliver consistent experiences across all browsers, platforms, and devices. Mentor and help other developers when needed. Position Requirements: 5+ Years’ experience developing in modern frameworks A wide breadth of knowledge regarding standards-compliant HTML | CSS & JavaScript – Including responsive design techniques, and performance implications of CSS / CSS Animations & JavaScript. Experience with Angular 12 or above is a must. Ability to develop a myriad of devices with differing screen sizes and resolutions. Understanding of web standards and accessibility. Experience building stateful web applications with client-side technologies. Experience with Vue.js is a plus. Experience with Webpack, NPM. Experience using Git for version control. Career development interest – this includes researching new technologies and perfecting the use of current ones. Excellent written/documentation and verbal communication skills. Demonstrate ability to communicate well with both internal team members and external stakeholders. Bonus points for: E-Commerce and reporting applications. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description The Retail Buyer at Trek plays a pivotal role in maximizing the return on inventory investment by ensuring that the right products in the right quantities are delivered to Trek stores at the right time. By managing stock availability, the Retail Buyer not only helps control inventory costs but also boosts customer satisfaction and drives sales growth. Working closely with multiple stakeholders, including store staff, suppliers, Trek Wholesale partners, the Retail Buyer ensures Trek's amazing products are presented to Trek’s retail customers in the best possible way. The Retail Buyer is responsible for executing store replenishment for Direct Owned Trek Stores (DOTS) and managing the flow of inventory into stores. This includes raising purchase orders for both stocked and non-stocked items and collaborating with key stakeholders to address supply issues. They also work proactively with stores on initiatives to reduce excess inventory and provide valuable feedback on replenishment and stock availability concerns. Inventory Management & Store Replenishment (80%) Execute DOTS ordering for Australia, covering all vendors for the designated product/store portfolio (Trek and 3rd Party). Work closely with the Retail Buying Manager to analyze and implement stocking policy changes. Manage the product life cycle and facilitate the phase-in/out of new, old, or replacement products. Ensure master data relating to buying is maintained appropriately. Stakeholder Engagement & Communication (5%) Keep stores notified of supply issues that may affect product availability. Collaborate with store teams to drive inventory related initiatives aimed at establishing DOTS as “the best bike shops in the world”. This includes gathering product related customer feedback via sales staff. Work closely with stores to help facilitate in store promotional activities and campaigns. Ensure transparent and timely communication with stores, providing updates and insights on key developments and operational progress as needed. Act as a liaison between internal stakeholders to streamline processes and address any inventory/buying related challenges. Supplier Collaboration & Relationship Management (5%) Develop strategies to address late or short-supplied orders to maintain >95% store availability across the stocked range. Continuous Improvement of Buying Process (10%) Identify and address issues of excess stock and availability, proposing and overseeing corrective actions. Collaborate with the Retail Buying Manager and Retail Purchasing Manager on initiatives to enhance the accuracy and efficiency of the buying process. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description The Retail Store Designer will be responsible for developing and producing a variety of 2D and 3D consumer and retail marketing materials for application in Retail Spaces and across our Media Channels. Working with Trek Retail Store Designers, Visual Merchandisers, Marketing, Retail Marketing, and Product Managers to develop strong visual themes and represent the Trek brand identity in space, you will be involved in all phases of the design process from conceptual development through artwork production. Environment Development: (30%) Collaborate with internal design, marketing, and product teams to develop and produce solutions for retail environmental and graphic design needs. Work within a team to understand concepts and develop 2D and 3D retail solutions for products and marketing to enhance the customer-focused experience. Maintain relationships with key internal clients to produce consistent solutions that meet the budget, space, and brand goals at retail. 3D rendering: (30%) Develop 3D models and renders based on the Environment Development to support the sign-off process from our Internal Key Stakeholders. Miscellaneous Production: (30%) Develop and produce web-ready assets for websites. Deliver web assets using the required specifications. Produce and deliver print-ready documents for various forms of media. Examples include: creating a brand layout for new store websites, applying appropriate logo treatment to custom jerseys, etc. Quality Assurance: (10%) Ensure the document deliverables for all 2D and 3D elements are executable and clearly communicated to guarantee they are accurately fabricated and installed. Develop and maintain processes to ensure oversight of the fabrication and installation. Identify opportunities for improvement in the process and deliverables. Qualifications And Skills A degree in Graphic Design, or a related discipline is preferred. Minimum 2 years’ experience within a creative team working with visual design or content creation, preferably as it applies to brand and product marketing, along with a portfolio of relevant work. Has a good knowledge of corporate branding and digital media. A general understanding of printing methods & techniques. Must be comfortable working independently to execute projects. Ability to work with minimal supervision on projects, as well as organize and self-manage multiple projects and deadlines. Ability to quickly grasp project parameters, brand standards, and templates while being sensitive to established creative integrity. Experience in graphic design applications including Adobe InDesign, Illustrator, Photoshop, and 3D render software (Arnold; Autodesk; Alias; 3DS Max; Maya; Sketchup; etc) as well as Acrobat. General Microsoft Office Suite proficiency What you bring: Willing to learn and apply new processes, methods, and tools on the job. Ability to share knowledge with the team to strengthen overall capacity to take on work. Effective written, drawn, and verbal communication. Ability to maintain and meet deadlines. Develop and maintain relationships with internal members and outside vendors to make decisions independently. Have a high standard of quality and attention to detail, holding yourself accountable for everything that you produce. Have good energy and leave drama at the door (or webcam). Works well independently. Perform other duties as required to help support the wider team. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description The Digital Marketing Coordinator plays a key role in executing digital marketing tactics and campaigns across our retail stores and eCommerce channels, while also supporting digital brand initiatives. Using data-driven insights, digital advertising platforms, and localized marketing efforts, this role focuses on increasing in-store and online traffic, enhancing customer engagement, and driving sales conversions. Success requires a proactive, detail-oriented individual who thrives in a fast-paced environment, managing multiple tasks while meeting deadlines. The Coordinator will work closely with UK+ Marketing Communication, PR, and Retail Marketing teams, as well as European and Global marketing functions, ensuring seamless collaboration and impactful results. Strong communication and organizational skills are essential. Responsibilities Implement paid digital marketing plans for DOTS and eCommerce using techniques such as A/B testing and targeted campaigns through Meta’s ad platforms to improve CPC and conversion rates. Manage & optimize DOTS Google My Business (GMB) profiles Collaborate with retailers and third-party web suppliers to deploy Trek campaigns, promotions and launches. Administer the UK affiliate marketing program (Avantlink), ensuring effective program performance. Execute, monitor and optimize brand-level and product-specific SEO and email marketing to consumers & retailers. Set up, monitor, and adjust product-specific paid search campaigns and shopping feeds. Execute promotional eCommerce activities, including creating voucher codes and building curated product collections. Assist in website merchandising efforts to improve user experience and drive sales. Contribute to Brand community engagement campaigns, targeting both retailers and consumers Regularly analyze marketing and performance data, creating reports and actionable insights to support strategy refinement, decision-making, and reporting. Support the Digital, MarComms & PR projects and calendar Stay informed about emerging digital marketing trends and tools, bringing innovative ideas to improve strategies. Requirements Candidates must have 1-3 years’ experience in digital marketing coordination and production Previous experience in sales conversion digital marketing advantageous Excellent time management and pro-active goal accountability Experience in content production for use on social platforms Experience of email production/distributions systems or willingness to learn Outstanding customer service skills both internally and externally Ability to work well and build sound relationships with multi-disciplinary teams Ability to work independently with minimal supervision on projects Highly organized and a good communicator Must have strong written and verbal communication skills Familiarity with google analytics and SEO/SEM If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description Company Summary: Trek Bicycle is a global leader in the designing and manufacturing of bicycles and related products. Trek believes the bicycle can be a simple solution to many of the world’s most complex problems and is committed to breaking down the barriers that prevent people from using bicycles more often for transportation, recreation, and inspiration. Our mission is to create products we love and to take care of our customers. We value our team, ensuring our very best are on the field. We value new ideas from anywhere, inspiring others with our positive energy, dealing with reality to make the tough calls, and getting things done fast…while turning ideas into reality. Trek India office is in Gurugram, India. Come, join us, and help us transform the world, transform the bike, and have a blast while doing it! Position Summary: Trek Bicycle is looking for a full-time QA automation team member, preferably with experience working on any Point of Sale (POS) Application functional domain or experience with any Desktop Applications or automating any Web Applications. Trek IT believes in crafted software, in end-to-end ownership of products, in fast iterations, and provides a flexible work environment. Our approach to software development is to use the best tool for the job, taking advantage of the latest technologies to solve complex problems. JOB DUTIES: Understand how QA fits into the System Development Lifecycle. Can create and maintain documentation/work associated with QA work, as an example but not limited to - Bugs, Tasks, feature files, and Basic Scripts. Has a solid understanding and can demonstrate through daily tasks how the Automation Framework is applied for the application they support. Has a solid understanding and can demonstrate through daily tasks how the architecture, design, and data flow of the application they support for purposes of effective script design. Can read, develop, Debug, and maintain simple to advanced Automation Scripts Independently Can troubleshoot the application and/or Automation to resolve failed script situations using the appropriate process. EDUCATION and EXPERIENCE: Typically requires an associate or bachelor’s degree in a computer science field and/or 2 to 5 years of experience. COMPETENCIES: (Soft Skills): Individually: Detail-oriented. Ability to meet deadlines. Excellent communication skills. Self-driven and ability to think critically. strong ability to prioritize own work and even the work of teammates to ensure team success. Actively learning what Level 5 leadership is, its attributes, and works to demonstrate them regularly. Team: Emphasis on building relationships, giving and accepting constructive feedback, and demonstrating a high degree of humility and empathy toward teammates. TECHNICAL SKILLS: Database: Solid understanding of database concepts and can write basic to intermediate to advanced queries across multiple tables. QA and Automation: Can read, Develop, Debug, and maintain simple to advanced Automation Scripts Independently. Has a solid understanding of the scripting approach used by the team and the basics of GIT. Has a solid understanding in 1 or more areas that have been mentioned below: Desktop/client Automation: Test complete / UFT Web Automation: Locators/Identifiers using selenium web driver Playwright API Automation: Postman Rest Assured Performance testing tools: JMeter Mobile testing: Appium Katalon Studio Browser Stack Cloud: Azure/AWS DevOps fundamental certifications. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description Hybris Developer Job Description Company Summary: Trek Bicycle is a global leader in the design and manufacture of bicycles and related products. Trek believes the bicycle can be a simple solution to many of the world’s most complex problems and is committed to breaking down the barriers that prevent people from using bicycles more often for transportation, recreation, and inspiration. Our mission is to create products we love and take care of our customers. We value our team, making sure the best is on the field. We value new ideas from anywhere, inspiring others with our positive energy, dealing with reality to make the tough calls, and getting things done fast- turning ideas into reality. Come, join us, and help us transform the world, the bike, and have a blast while doing it! Position Description: We are looking for a talented, forward-thinking Hybris developer to enhance and maintain Trek’s current B2C and B2B eCommerce platform. In this role and help execute other technical projects outside of pure development. The right candidate will have excellent problem-solving skills, a willingness to work hard, and a desire to work in a casual environment. Position Responsibilities: Be comfortable with full stack development, particularly with backend web development, by using best practices and being open to both receiving and providing criticism during code review. Work US Eastern Time to overlap with US business hours. Provide support to the business users of the application in a support developer role as a part of a 24/7 support rotation during India day hours. Work with business analysts to understand the core problems at hand. Translate basic input or pseudo code into working code. Understand Out of the Box (OOTB) functionality of existing software and know when customization is appropriate (or to what extent customization is needed). A great developer is one that understands when customization is NOT necessary. Use Agile project management to break large development needs into smaller “stories” prioritized and sequenced appropriately. Get smaller projects into production quickly. Participate and contribute to sprint meetings, scrum, and any other important meetings throughout the software development life cycle. Troubleshoot issues, determine root cause of problems, develop solutions, and lead the effort to correct the problems. Communicate and collaborate effectively with various other teams within Trek to ensure that tasks are completed within the allotted sprint time. Position Requirements: Strong development skills in Hybris, Java & Spring. Familiarity with code version control systems such as Git. Basic database management using Oracle, MySQL, SQL Server, and/or DB2. Ability to write, analyze, and breakdown simple to complex SQL queries. Strong analytical skills for troubleshooting issues and resolving them in a timely manner. Ability and willingness to learn new languages and technology to support other software platforms. Good, effective English written and verbal communication skills to review solutions with business analysts and communicate with business stakeholders and other team members. Demonstrated success working with a US-based software development team. Experience developing and maintaining applications built on the Spring framework. Additional experience preferred : Exposure to Apache Web Server and Tomcat Application Server. Experience with Hybris (B2C or B2B) Experience with Jenkins or any other continuous integration platforms. Experience in eCommerce application development in CCV2 environment Education Bachelor’s degree in Computer Science or equivalent. Years Of Experience 3 – 5 years If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description HR Administration – 50% Be the first point of call in HR, organise, allocate and action HR Inbox asks in conjunction with our HR Tracker Recruitment Support through advertisement posting, open position accuracy Action and process all team member updates: movements, hires, changes in employment, location, pay etc. Provide accurate HR Employee data, in the HRIS systems (Workday, Deputy, ADP) Liaise and coordinate with other departments to ensure all relevant team members are aware of employment changes. For example, Finance, Operations, Ascend, IT etc. Payroll processing–30% Run the payroll process accurately and on time. Build and maintain a strong relationship with the ADP Processing representative Handle all terminations efficiently and accurately Review timesheet data and ensure accuracy of Public Holidays, Leave and Loadings are all correct. Liaise with finance team regarding reimbursements and employee account balances Support of the HR Function– 5% Support the HR Services Manager with SOP Creation Support the HR Function with communications to employees via the Bulletin or merge emails Update the ANZ HR Sharepoint site, keeping it up to date and interesting for our teams to visit. Lead and facilitate TMOTM Trek University Champion– 10% Actioning all Trek U Customer queries, set up, password resets etc. Review Trek U content for ANZ Market Support reporting requirements Lead communication Advocacy Champion – 5% PAF Program Champion – attend and/or train Trek team to run bike session NICA Support Lead Bachelor’s Degree in HR or equivalent HR experience (Preferred) 2-4 year of experience in administration tasks 1 Year of experience in payroll Skills: Detailed oriented Task focused Problem solver Highly organised Great Communicator Time oriented Values –provides incredible hospitality to all of our teams using empathy and curiosity to solve issues Flexibility requirements Must be available for a minimum of 24 out of 26 of the payruns Work out of hours or on holidays to process the payroll. The overall expectation is that all employees consistently demonstrate behaviours that are aligned with Trek’s Values, as outlined in the Brand Book. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Trek Bicycles has many interconnected software platforms communicating between various on-premises & cloud data centers and a variety of data sources and formats. This position reports to the Data Integrations Software Development Manager and involves skills in architecting, engineering, enhancing, and maintaining the RESTful APIs powering Trek’s various integrations –retailer (B2B), consumer (B2C), and internal facing. Trek IT believes in custom crafted software, end-to-end ownership of products, and fast iterations. Trek provides a flexible work environment, and remote work is available to well-qualified candidates. Our approach to software development is to use the best tool for the job, often taking advantage of the latest technology to solve complex problems. Our platform is based on, but not limited to, the Microsoft technology stack, specifically ASP.NET Core, hosted in Azure in multiple regions. Position Responsibilities: Architect, design, write and deliver software to improve the availability, reliability, scalability, latency, security, resiliency and efficiency of APIs Create test plans, test, debug, and document services Configure and maintain continuous deployment to cloud systems Consider service performance, security, logging, and monitoring features Stay current with the latest API technologies, patterns, and tooling Follow and promote Agile best practices for development such as continuous integration, unit, integration and automated testing Analyze, troubleshoot and resolve issues, defects, performance and design inefficiencies Actively participate in sprint ceremonies such as daily standup and retrospectives Communicate face-to-face with peers and customers in a participatory environment Be self-motivated and require minimal supervision Be responsible for the quality and timeliness of your own work Be able to manage their own stories and seek out answers on smaller projects when BAs are not required Provide exemplary hospitality to internal and external customers Develop and maintain positive relationships with teams Give constructive feedback anytime it is necessary Be Team-Focused, Responsive and Humble Position Requirements: Bachelor's degree in Computer Science or equivalent experience 3+ years of experience with C#, OOP design patterns, source control and unit testing 3+ years of experience authoring horizontally scaled RESTful API using Asp.net Core 3+ years of experience with a RDBMS and/or NoSQL platforms 2+ years of experience creating light-weight, efficient APIs Ability to create clear, concise, well-documented APIs and endpoints Experience with API versioning Current with latest security protocol standards; including but not limited to HTTPS and OAuth2 Current with fully vetted authentication/encryption libraries Exceptional business & technical listening, oral, and written skills Required Software Experience Visual Studio Visual Studio Code Postman Microsoft Office Atlassian Products (Jira, Confluence) Additional Preferred Software/Platform Experience AzureDevOps LucidChart DBeaver Postman – Newman SSMS Fiddler If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description BA - Responsibilities and Levels Position: Business Analyst 1 Position: Business Analyst 2 Position: Business Analyst 3 Position: Business Analyst 1 Description: Obtains and utilizes subject matter expertise with a responsibility of articulating functional/technical requirements for efforts that deliver measurable value and success for the product and Trek as a whole. Analyst is committed to developing strong relationships and partnerships with the business. Demonstrates clear communication skills, verbal and written. Helps pod work through the SDLC. Facilitates meetings to assist the team in arriving at solutions. Excellent communication and documentation of feature requirements, decisions made, and status of work. Has basic knowledge in the areas of software development and database principles which help in understanding business requirements to be executed through technical solutions. Displays strong interviewing and analytical skills, and can work mostly independently to arrive at needed requirements. Team oriented and demonstrates ability to lead and assist team members when needed. Duties: Obtaining and utilizing subject matter expertise with a responsibility of articulating and writing functional/technical business requirements depending on the project Research solutions and assess current and future state for requirements gathering and story writing Clearly articulate status and decisions made during agile development process Delivery of story requirements: ability to articulate and write stories according to written and verbal standards Identify bugs in the current system Basic understanding of data architecture Assist team members when needed Move IBRs (misc. items) and projects through the SDLC process Responsible for gathering business ideas from initial brainstorming and getting into production; in the form of an Agile story, creating mock-ups, prototypes, ad-hoc SQL queries, and other artifacts Lead reoccurring meetings with business partners Proactively collaborating with stakeholders in all levels of the business Use a variety of tools and methods to communicate clearly with business partners and developer team. WebTech: Use a variety of tools and methods to communicate clearly with business partners, vendors, customers, and design and technology staff to analyze and identify opportunities to enhance mobile and web applications Comprehension of impexes and running them with guidance from developers Basic understanding of navigation of Hybris Backoffice Business Intelligence: Responsible for taking on support rotation with guidance; analyze bugs that come into our ticketing system and resolves independently or create a developer bug Participate in steering meetings Execute QA/testing needed to assure the desired functionality and data integrity of BI solutions meet the business requirements and deadlines. Analyst has beginner level knowledge of our BI Stack (SSAS, SSIS, SSRS, Azure Data products, Excel, Power BI, DAX) and computer languages (SQL) Analyst has beginner knowledge of our database systems and can trouble shoot through any of our solutions with guidance Ascend: Help create and update basic visual diagrams and process flows to help assist in data modeling and story acceptance criteria Help create Knowledge Base articles for new features that are going out - pull assistance from other BA’s and Technical counterparts Basic understanding of navigation of Ascend HQ and other Ascend applications Position: Business Analyst 2 Description : Subject matter expertise with a responsibility of articulating quality functional/technical requirements for efforts that deliver measurable value and success for the product and Trek as a whole. Demonstrates clear communication skills, verbal and written. Guides pod work throughout the SDLC. Facilitates meetings and discussions and assists in making recommendations on semi-complex solutions. Excellent communication and documentation of functional/technical requirements, decisions made and status of work. Has intermediate experience in the areas of software development, databases, e-commerce, and customer service principles which help in understanding business requirements to be executed through technical solutions. Displays advanced interviewing and analytical skills, and can work independently to arrive at needed requirements. Team oriented and demonstrates ability to lead and assist team members to deliver quality stories when needed. Duties: Obtain and utilize subject matter expertise with a responsibility of articulating requirements for efforts that deliver measurable value and success for the product and Trek as a whole Use a variety of tools and methods to communicate clearly with business partners, vendors, customers, developers and design and technology staff to analyze and identify opportunities for the different products and teams. Facilitate agile pod meetings and generate requirement documents, workflows, diagrams, and decisions/action items Research solutions and assess current and future state for requirements gathering and story writing. Clearly articulate status and decisions made as part of the agile development process Delivery of story requirements: ability to articulate and write stories according to written and verbal standards Display advanced interviewing and analytical skills, and can work independently to arrive at needed requirements. Manage and coordinate epic process with cross functional teams on semi-complex projects to aid in the completion of feature development. Assists team members when needed. Demonstrates ability to lead. Assist team to follow our agile SDLC process Facilitate discussion and assist in making recommendations on semi-complex solutions during idea generation, brainstorming sessions, and solutions oriented discussions. Understand basic concepts of coding/SQL, data architecture, e-commerce, customer service principles Responsible for gathering business ideas from initial brainstorming to getting into production; in the form of an Agile story, creating mock-ups, prototypes, ad-hoc SQL queries, and other artifacts. Leads recurring meetings with various business areas to gather business data requirements and needs Proactively collaborating with stakeholders in all levels of the business WebTech: Writing basic flexible search queries via HAC to generate data for different asks Comprehension of impexes and confidently running impexes after review with developers Understanding of the type structure in Hybris and knowing how to navigate to data quickly Basic understanding of the architecture of the b2c and b2b sites Understands what data comes from BI and DI Moderate experience with eCommerce, CMS, POS, IMS, Integrations to 3rd party software, etc. Business Intelligence: Responsible for taking on support rotation with confidence; analyze bugs that come into our ticketing system and resolves independently or create a developer bug Analyst has demonstrated a moderate/intermediate knowledge of our BI Stack (SSAS, SSIS, SSRS, Azure Data products, Excel, Power BI, DAX) and computer languages (SQL) Participate in steering meetings. Execute QA/testing needed to assure the desired functionality and data integrity of BI solutions to meet the business requirements and deadlines Analyst has completed or is actively taking classes or getting certifications that benefit them in the BI Analyst role Analyst has intermediate knowledge of our database systems and can trouble shoot through our solutions. Analyst demonstrates they can keep up with story development and velocity in our sprints. Ascend: Full ownership of visual diagrams and process flows to help assist in data modeling and story acceptance criteria Full ownership of Knowledge Base articles for new features that are going out - pull assistance Technical counterparts Advanced understanding of navigation of Ascend HQ and other Ascend applications Position: Business Analyst 3 Description : Obtains and utilizes subject matter expertise with a responsibility of articulating functional/technical requirements for efforts that deliver measurable value and success for the product and Trek as a whole. Demonstrates quality communication skills, verbal and written. Leads pod throughout the SDLC, teaching agile process when needed. Facilitates meetings and discussions and assists in making recommendations on semi-complex to complex solutions. Superior organizational, communication, and documentation of feature requirements, decisions made and status of work. Has advanced experiences in the areas of software development, databases, e-commerce, customer service principles which help in understanding business requirements to be executed through technical solutions. Displays advanced interviewing and analytical skills, can work independently, and lead others to arrive at needed requirements. Team oriented and demonstrates ability to lead and mentor other Business Analysts. Duties: Obtain and utilize subject matter expertise with a responsibility of articulating requirements for efforts that deliver measurable value and success for the product and Trek as a whole Use a variety of tools and methods to communicate clearly with business partners, vendors, customers, developers, and design and technology staff to analyze and identify opportunities to enhance mobile and web applications Lead discussion and help guide recommendations on complex solutions for the business need during idea generation, brainstorming sessions, and solutions oriented discussions. Facilitate agile pod meetings and generate requirement documents, workflows, diagrams, and decisions/action items Research solutions and assess current and future state for requirements gathering and story writing. Clearly articulate status and decisions made as part of the agile development process Delivery of story requirements: ability to articulate and write stories according to written and verbal standards Display superior interviewing and analytical skills, can work independently, and help others to arrive at needed requirements. Manage and coordinate epic process with cross functional teams on complex projects to aid in the completion of feature development. Understand intermediate concepts of coding, data architecture, e-commerce, customer service principles Mentor team members on solutions and database architecture, story writing and delivery standards. Assist Software Delivery Manager with establishing Standards Documentation Lead team to follow our agile SDLC process Responsible for gathering business ideas from initial brainstorm and getting into production; in the form of an Agile story, creating mock-ups, prototypes, ad-hoc SQL queries, and other artifacts. Leads reoccurring meetings with various business areas to gather business data requirements and needs Proactively collaborating with stakeholders in all levels of the business WebTech: Responsible for ushering a business idea from initial brainstorm to production, in the form of a feature or series of features. Extensive experience with eCommerce, CMS, POS, IMS, Integrations to 3rd party software, etc. Writing flexible search queries via HAC to generate data for different asks Confidently writing and running impexes after review with developers Understanding of the architecture of the b2c and b2b sites How the sites interacts with blob storage, ETL, etc. Attend working sessions of other BAs and provide feedback Assist with BA Reviews to maintain story quality. Helping with pre-grooming of misc items Business Intelligence: Responsible for taking on support rotation with confidence; analyze bugs that come into our ticketing system and resolves independently or create a developer bug Participate in steerings Execute QA/testing needed to assure the desired functionality and data integrity of BI solutions to meet the business requirements and deadlines Analyst has demonstrated advanced skills and knowledge in our BI Stack (SSAS, SSIS, SSRS, Azure Data products, Excel, Power BI, DAX) and computer languages (SQL) Analyst has at least one professional certification (I.e. Scrum Master) Analyst has advanced knowledge of our database systems and can trouble shoot through our solutions. Analyst demonstrates they keep up with story development and velocity in our sprints Ascend: Full ownership of visual diagrams and process flows to help assist in data modeling and story acceptance criteria - assist other BAs with creation and feedback Full ownership of Knowledge Base articles for new features that are going out - pull assistance Technical counterparts - assist other BA’s with creation and feedback Advanced understanding of navigation of Ascend HQ and other Ascend applications Identify and recommend improvements to our standards and processes If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description We are seeking a skilled and customer-oriented Product Support Analyst to join our Technical Support team, providing tier-2 support for our business intelligence (BI) team. The ideal candidate will have a solid technical background, excellent problem-solving abilities, and a commitment to exceptional customer service. In this role, you will be responsible for troubleshooting, diagnosing, and resolving tier-2 tickets for our stakeholders, collaborating closely with our BI analyst and BI dev team, and cross-functional teams. Key Responsibilities: Provide Technical Support: Serve as the primary contact within our tier-2 team to investigate customer-submitted tickets and issues related to, but not limited to, access requests, data discrepancies, triaging tickets as needed, and the escalation of bugs or critical incidents. Diagnose and Resolve Issues: Investigate and resolve tickets by conducting research, debugging, and engaging with customers. Ensure timely resolutions and updates are provided in our JSM ticketing system. Collaborate with Development Teams: Escalate complex issues to development teams and work closely with engineers to ensure accurate problem resolution. Document Solutions: Maintain detailed documentation of reported issues, resolutions, and troubleshooting steps to build a comprehensive knowledge base. Improve Customer Experience: Identify recurring issues and recommend solutions to improve customer experience. Test and Validate Fixes: Reproduce customer-reported bugs and verify fixes in different environments. Continuous Learning: Stay updated on product enhancements and new features to effectively support the web application ecosystem. Required Qualifications: 2+ years of experience in application support, technical support, or a related role. Strong customer support & documentation skills Excellent communication skills with the ability to explain technical concepts to non-technical users. Proficiency in troubleshooting and debugging issues. Familiarity with relational databases & database languages (SQL, MySQL, T-SQL) If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Trek is looking for an energetic Technical Support I to join our fun and talented Technical Product Support team.This position is focused on researching, diagnosing, and identifying solutions to resolve system issues. Collaborates with the Customer Service and software development teams. Position Responsibilities: Serves as a first contact for troubleshooting software/hardware issues within the organization Deliver exceptional customer support by actively listening, understanding customer issues, and providing effective problem-solving solutions Assists Tier 2 technicians on various tasks as needed Performs other administrative and technical duties as assigned by the Product Technical Support Manager Participate in standup meetings with support and development teams Provide input on improving existing processes Job Requirements Associate’s degree or two years related experience and/or training Experience installing, configuring, documenting, testing, training, and supporting applications and systems Familiarity with IT security principles and best practices Well organized and can adjust to rapidly changing priorities Other Required Skills: Communicates well between cross functional teams Has strong presentation and written communication skills Brings a continuous improvement mindset to his/her job Excellent organizational and time management skills Bonus Skills: Monitoring production systems Performance testing Work experience with International product teams. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description Trek Bicycle is a global leader in the design and manufacture of bicycles and related products. Trek believes the bicycle can be a simple solution to many of the world’s most complex problems and is committed to breaking down the barriers that prevent people from using bicycles more often for transportation, recreation, and inspiration. Our mission is to create products we love and take care of our customers. We value our team, making sure the best is on the field. We value new ideas from anywhere, inspiring others with our positive energy, dealing with reality to make the tough calls, and getting things done fast-turning ideas into reality. Position Description: Trek Bicycle Corporation is looking to enhance our staff through the addition of an accomplished and innovative Software Engineer, who has demonstrated proficiency with ERP and related platforms. This role will be responsible for the development and support of ERP applications and integrated systems. This position will be expected to create, implement, document and support technical solutions that deliver measurable value and success for the product and Trek as a whole. Position Responsibilities: Responsible for analyzing, building, testing and documenting software solutions. Provides estimates, follows standards and systems specifications to implement the solutions. Assists with the technical support of implemented solutions. Develop basic reports and forms using JDE development tools. Develop skills and knowledge on the organization's products and services, working closely with other members of the team. Create and maintain documentation related to ERP processes and configurations. Position Requirements: College Degree in Computer Science, Information Technology, or a related field or relative work experience in software development Strong analytical, problem-solving and communication skills. Ability to demonstrate basic programming skills, logical decisions, data manipulation and output. Basic understanding of ERP concepts and business processes. Knowledge of SQL and/or similar database languages. Team player with a strong learning engine. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description We are seeking a skilled and customer-oriented Product Support Analyst to join our Technical Support team, providing tier-2 support for our ERP system. The ideal candidate will have a solid technical background, excellent problem-solving abilities, and a commitment to exceptional customer service. In this role, you will be responsible for troubleshooting, diagnosing, and resolving tier-2 tickets for users, collaborating closely with cross-functional teams, including software development, quality assurance, and product management. Key Responsibilities: Provide Technical Support: Serve as the primary contact within our tier-2 team to support JDE 9.2 Financial systems including General Ledger, Accounts Receivable, Accounts Payable and Fixed Assets. Support of third-party systems such as A/P workflow, external credit/collections systems, treasury management, and banking systems Diagnose and Resolve Issues: Investigate and resolve tickets by conducting research, debugging, and engaging with users. Ensure timely resolutions and updates are provided in our JSM ticketing system. Collaborate with Development Teams: Escalate complex issues to development teams and work closely with engineers to ensure accurate problem resolution. Document Solutions: Maintain detailed documentation of reported issues, resolutions, and troubleshooting steps to build a comprehensive knowledge base. Improve User Experience: Provide training support to end users where there is a lack of understanding of how the current process works or how the system is configured to work Test and Validate Fixes: Reproduce user-reported bugs and verify fixes in different environments. Continuous Learning: Work with internal and external financial users and developers to assist with the implementation of new solutions, technologies, and supporting applications. Required Qualifications: 2+ years of experience with JD Edwards One World or Enterprise One and related processes or similar ERP Experience supporting ERP and related business applications in a manufacturing environment Strong understanding of ERP business processes with experience in A/P, A/R, G/L and related systems If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description Business Analyst I Description: Obtains and utilizes subject matter expertise with a responsibility of articulating functional/technical requirements for efforts that deliver measurable value and success for the product and Trek as a whole. Analyst is committed to developing strong relationships and partnerships with the business. Demonstrates clear communication skills, verbal and written. Helps pod work through the Project Process. Facilitates meetings to assist the team in arriving at solutions. Excellent communication and documentation of feature requirements, decisions made, and status of work. Has basic knowledge in the areas of software development and database principles which help in understanding business requirements to be executed through technical solutions. Displays strong interviewing and analytical skills, and can work mostly independently to arrive at needed requirements. Team oriented and demonstrates ability to lead and assist team members when needed. Duties: Provide Tier 1 support for customer service tickets JDEdwards Experience as analyst or super-user Basic knowledge and use of SQL for data analysis Beginning SSRS report writing knowledge Assist in requirement gathering, documentation, and meeting facilitation. Research solutions and assess current and future state Delivery of story requirements: ability to articulate and write stories according to written and verbal standards Clearly articulate status and decisions made during agile development process Identify bugs in the current system Basic understanding of data architecture Basic understanding of Project Management Assist team members when needed Move stories through the story level SDLC Responsible for gathering business ideas from initial brainstorm and getting those into production; in the form of an Agile story, creating mock-ups, prototypes, ad-hoc SQL queries, and other artifacts Proactively collaborating with stakeholders in all levels of the business Use a variety of tools and methods to communicate clearly with business partners, vendors, customers, and design and technology staff to analyze and identify opportunities to enhance IT and Trek Products Beginner knowledge of our database systems and can trouble shoot through any of our solutions with guidance Schedule, plan, and facilitate all meetings for the pod related to software delivery, including daily standup, work demos, project planning, work refinement, project retrospectives, and any meetings relating to the project process. Understanding of Atlassian suite is a plus If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description Position Summary: Trek Bicycle is looking for a full-time QA team member preferably with experience working on E-commerce based web applications. Trek is located in Gurugram, India. Trek IT believes in crafted software, in end-to-end ownership of products, in fast iterations, and provides a flexible work environment. Our approach to software development is to use the best tool for the job, taking advantage of the latest technologies to solve complex problems. The QA Engineer Team Member will: Work closely with team members to ensure understanding of the acceptance criteria Be responsible for writing and maintaining manual test scenarios in a BDD format. Be responsible for executing those test scenarios Be responsible for identifying defects and for documenting those defects Be self-organized, self-motivated and require minimal supervision Be flexible with workload Be familiar with agile development methodology and with the associated ceremonies Work with the QA Automation Engineers to produce automation scripts in BDD format Be a fast learner and will recognize the need to escalate issues Be a team player Participate in release verification Work to execute and refine our quality standards and processes Produce and maintain team wiki updates Position Requirements: CS degree and/or 1-4 years of experience in a QA Analyst or QA Engineer capacity Exceptional communication skills (verbal and written) are required Experience with testing web and mobile applications is desired Experience working in an Agile methodology is desired Experience with test case management and defect tracking software is desired Experience with Hybris or other ecommerce platforms is a plus Being a team player is required If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less