Cloud Architect - Delivery

Job Description

Role : Technology Solutions Architect - Post Sales Location : Bangalore/Remote Experience : 6-10 Years Work Hours : EST Time Zone - 4/5pm in the evening About Us Lucidity is a rapidly growing company with a first of its kind and impactful product in the cloud storage. Joining Lucidity offers the opportunity to work on cutting-edge technology, solve real-world problems for major enterprises, and be part of a company that is reshaping the future of cloud storage We were also awarded Best Infra and Dev Tools SaaS Startup by SaaSBoomi – Link Listed among India’s Top Startups by LinkedIn Link We are backed by $32 M in funding from investors like Alpha Wave Global, WestBridge Capital, and Beenext - Link We are the category leader in cloud storage optimization. Trusted by major enterprises, including Fortune 500 companies spanning across the US and the UK, being the major Markets. Opportunity to work with experienced co-founders Vatsal & Nitin - serial entrepreneurs who bring with them more than a decade of experience working with companies like Microsoft, Swiggy, and Tracxn and building and selling large tech products. Work in deep tech company and be part of an accelerated growth journey We have a presence across India, Abu Dhabi, the US, and the UK. What we do Lucidity is a company that provides an automated NoOps disk auto-scaler for cloud storage across AWS, Azure, and GCP. It addresses over-provisioned block storage by dynamically scaling capacity, increasing disk utilization to around 80% from 25-35%. This results in cost reductions of up to 70% for businesses . Here's a video of what Lucidity does. Key benefits includes Significant Cost Savi ngs on storage (especially EBS costs). Elimination of Downt ime by preventing disk space issues Reduced DevOps Eff ort through automation Application Agnos tic solution works with various systems. Few additional useful links: website , blogs : Youtube : LinkedIn We are growing aggressively and plan to expand our revenue by 5x in the next 1 year. We are passionate about creating something unique, innovative, and big from India for global customers. About Role This role is responsible for delivering and onboarding our software for customers, which includes technical discussions, solution design and also project management. The person will own the customer relationship end-to-end — ensuring timely implementation, driving time-to-value, and being accountable for customer satisfaction (CSAT). You'll solve complex, technical challenges so your customers can focus on their business—this includes architecting and designing scalable solutions for some of the world’s largest enterprises, as well as using your expertise to integrate Lucidity seamlessly into their cloud infrastructure. You'll drive and/or take part in technical solutions discussions, diving deep into the details with customer teams. Deliver product and technical presentations to potential clients You are required to have a deep understanding of end-to-end customer operations and work as a consultant to customers in identifying key business challenges and positioning the right technology solutions to address those business challenges. You shall also work on long-term strategies to improve customer business operations through data management tools and services, delivering continuous value to customers' business. This includes playing a part in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops. You won't just be part of an industry movement; you'll be leading it. Must Haves 4+ years of professional experience architecting/operating solutions built on cloud technology Experience with Microsoft Azure, AWS, and their relevant build, deployment, automation, networking, and security technologies in cloud environments Excellent written and verbal communication skills. Strong expertise in Technical Post Sales. Working experience on Windows and Linux operating systems Experience working in a high-engagement customer-facing role. Good interpersonal communication and customer service skills are needed in order to work successfully with prospects, customers, and cross-functional teams to meet performance goals. Account management and project management skills. Strong aptitude for learning new technologies and understanding how to utilise them in a customer-facing environment. Travel to the prospective customer's sites & locations as necessary Public cloud certifications would be an added advantage. Prior experience in the storage domain would be added advantage What do we promise? A high-growth work environment Autonomy to decide & deliver on KPIs Work from home | Flexible hours | Unlimited Leaves Attractive ESOPs. Potential to see 100x in the next 5 years.