Clinic Manager - Dermatologist & Aesthetics

About SkinRoots

At SkinRoots, we’re committed to delivering top-tier dermatological care while growing our practice through excellent patient outcomes and a well-guided team. We’re looking for a dynamic Clinic Manager to help us reach new heights in both service quality and clinic revenue.

Key Responsibilities

• Team Leadership & Revenue Growth
• Coach and empower front-desk staff, tele-callers, and clinical teams to consistently meet and exceed revenue and patient visit targets.
• Set and monitor performance KPIs—such as consultation conversion rates and upsell targets—and drive weekly improvements.
• Champion initiatives to increase monthly bookings, treatment uptake, and follow-up compliance.
• Clinic Operations & Efficiency
• Manage daily clinic flow: appointment scheduling, patient intake, and practitioner coordination.
• Ensure compliance with regulatory standards, clinical protocols, and hygiene guidelines.
• Oversee inventory management—skincare products, consumables, and promotional materials.
• Patient Experience & Retention
• Uphold a welcoming, high-touch patient experience from arrival to post-treatment follow-up.
• Address patient questions or complaints promptly and professionally.
• Foster patient loyalty through personalized engagement and streamlined communication.
• Reporting & Financial Oversight
• Track daily/weekly revenue, treatment packages sold, no-show rates, and ROI on promotions.
• Empower data-driven decisions by preparing comprehensive monthly dashboards for senior leadership.

What You’ll Bring

• 3–5 years in clinic management, healthcare administration, or comparable roles, preferably in dermatology, aesthetics, or allied specialties
• Strong revenue-driven mindset: experienced in sales strategy, target setting, KPIs, and performance evaluation
• Proven leadership skills—capable of inspiring teams, managing conflict, and coaching staff
• Excellent communication, organization, and problem-solving abilities
• Comfortable with clinic software systems or CRM tools (e.g., Practo, Jane, ClinicSense, or similar)
• Bachelor’s degree in Healthcare Management, Business Administration, or related field is preferred

Incentives & Perks

• Competitive base salary with revenue-based performance bonuses
• Ongoing training and leadership development
• Opportunity to shape and grow operations in a modern, fast-expanding dermatology brand

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹70,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off

Application Question(s):

• Have you ever worked as a clinic manager at a Dermatologist clinic?
• How many years of experience do you have as clinic manager?
• Are you an immediate joiner?
• What's your current in-hand monthly salary?
• What's your expected in-hand monthly salary?

Work Location: In person