Skinroots

Job Description – Telecaller Executive Location: Skinroots, Greater Kailash, New Delhi Department: Client Relations / Business Development Reports To: Clinic Manager / Marketing Head About Skinroots: Skinroots is a leading dermatology and aesthetic clinic located in the heart of South Delhi. We specialize in advanced skincare, hair restoration, cosmetic treatments, and wellness services. Our mission is to provide personalized and ethical care using the latest technology and medically proven treatments. Key Responsibilities: Make outbound calls to prospective clients to promote Skinroots' dermatology and aesthetic services. Handle inbound queries regarding treatments, appointments, packages, and consultations. Generate leads through telecalling, online follow-ups, and client engagement strategies. Maintain accurate records of customer interactions, appointments, and follow-ups in the CRM system. Educate potential clients about Skinroots’ services, offers, and treatment benefits professionally and confidently. Book appointments and coordinate with front desk and dermatologists for smooth scheduling. Follow up with leads and past clients for re-engagement and feedback. Maintain client confidentiality and ensure a high level of service delivery. Meet daily/weekly/monthly targets for lead generation and appointment bookings. Assist with marketing campaigns via SMS/WhatsApp/email where required. Qualifications & Experience: Education: Graduate degree in any stream. Preference for Life Sciences, Healthcare, or related fields. Experience: 1–3 years of experience in telecalling or customer service. Experience in dermatology, medical aesthetics, healthcare, or wellness industry is strongly preferred. Computer Skills: Basic proficiency in MS Office (Word, Excel). Comfortable with using clinic management systems and CRM tools like Zoho, Practo, or similar platforms. Key Skills: Excellent communication in English and Hindi. Pleasant and professional phone etiquette. Strong persuasion and interpersonal skills. Good organizational and follow-up skills. Ability to multitask and work in a fast-paced clinic environment. Goal-oriented with a proactive mindset. Job Type: Full-time (On-site) Working Hours: 10:00 AM – 7:00 PM (6 days a week) Salary: ₹14,000 – ₹18,000 per month (based on experience) + Incentives Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Paid sick time Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Shift allowance Application Question(s): How many year of experience do you have as a Tele caller? Do you have experience in CRM? Language: Hindi (Preferred) English (Preferred) Work Location: In person

Job Description – Telecaller Executive Location: Skinroots, Greater Kailash, New Delhi Department: Client Relations / Business Development Reports To: Clinic Manager / Marketing Head About Skinroots: Skinroots is a leading dermatology and aesthetic clinic located in the heart of South Delhi. We specialize in advanced skincare, hair restoration, cosmetic treatments, and wellness services. Our mission is to provide personalized and ethical care using the latest technology and medically proven treatments. Key Responsibilities: Make outbound calls to prospective clients to promote Skinroots' dermatology and aesthetic services. Handle inbound queries regarding treatments, appointments, packages, and consultations. Generate leads through telecalling, online follow-ups, and client engagement strategies. Maintain accurate records of customer interactions, appointments, and follow-ups in the CRM system. Educate potential clients about Skinroots’ services, offers, and treatment benefits professionally and confidently. Book appointments and coordinate with front desk and dermatologists for smooth scheduling. Follow up with leads and past clients for re-engagement and feedback. Maintain client confidentiality and ensure a high level of service delivery. Meet daily/weekly/monthly targets for lead generation and appointment bookings. Assist with marketing campaigns via SMS/WhatsApp/email where required. Qualifications & Experience: Education: Graduate degree in any stream. Preference for Life Sciences, Healthcare, or related fields. Experience: 1–3 years of experience in telecalling or customer service. Experience in dermatology, medical aesthetics, healthcare, or wellness industry is strongly preferred. Computer Skills: Basic proficiency in MS Office (Word, Excel). Comfortable with using clinic management systems and CRM tools like Zoho, Practo, or similar platforms. Key Skills: Excellent communication in English and Hindi. Pleasant and professional phone etiquette. Strong persuasion and interpersonal skills. Good organizational and follow-up skills. Ability to multitask and work in a fast-paced clinic environment. Goal-oriented with a proactive mindset. Job Type: Full-time (On-site) Working Hours: 10:00 AM – 7:00 PM (6 days a week) Salary: ₹14,000 – ₹18,000 per month (based on experience) + Incentives Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Paid sick time Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Shift allowance Application Question(s): How many year of experience do you have as a Tele caller? Do you have experience in CRM? Language: Hindi (Preferred) English (Preferred) Work Location: In person

Job Title: Tele caller Department: Sales and Customer Service Location: Greater Kailash Employment Type: Full-time Reports To: Sales Manager/Customer Service Supervisor Job Summary: As a Tele caller, you will play a pivotal role in our Sales and Customer Service team. Your primary responsibility will be to make outbound calls to potential customers or existing clients with the aim of promoting our products/services, providing information, and generating sales leads. Your ability to effectively communicate, build rapport, and handle customer inquiries will be essential in achieving our sales targets and maintaining customer satisfaction. Key Responsibilities: Outbound Calls: Make a high volume of outbound calls to prospective customers or existing clients to introduce our products/services and offer solutions based on their needs. Lead Generation: Identify and qualify potential sales leads through effective questioning and listening to customer requirements. Product Knowledge: Maintain in-depth knowledge of the company's products and services to accurately address customer inquiries and highlight their benefits. Customer Relationship Building: Build and maintain strong customer relationships through excellent communication skills, ensuring customer satisfaction and loyalty. Appointment Setting: Schedule appointments for the Sales team with qualified leads and provide all necessary information to ensure successful meetings. Follow-up: Conduct follow-up calls to nurture leads, address any concerns, and assist in the conversion of leads into customers. Data Management: Accurately record customer information, interactions, and sales details in the CRM system. Achieve Targets: Meet or exceed daily, weekly, and monthly sales targets and KPIs set by the Sales Manager. Feedback and Reporting: Provide regular feedback on customer trends, objections, and market insights to improve sales strategies. Compliance: Adhere to all company policies, procedures, and industry regulations while making calls and handling customer data. Qualifications: High school diploma or equivalent; Bachelor's degree in Sales or related field is a plus. Proven experience in telemarketing or customer service roles. Excellent communication and interpersonal skills. Persuasive and confident in handling objections. Ability to work well in a fast-paced and target-driven environment. Proficiency in using CRM software and Microsoft Office applications. Good understanding of the products/services offered by the company. Results-oriented with a strong desire to meet and exceed sales goals. Ability to handle rejection professionally and maintain a positive attitude. Benefits: Competitive salary and performance-based incentives. Comprehensive training and ongoing skill development. Health and dental benefits (if applicable). Career advancement opportunities within the Sales and Customer Service department. A supportive and collaborative work environment. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Leave encashment Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Application Question(s): Are you familiar with CRM Software? What's your current in hand salary? What's your expected salary? Are you an immediate joiner? Experience: Telemarketing: 1 year (Required) Language: English (Required) Work Location: In person

Job Summary : We are looking for a dynamic and customer-focused individual to join our team as an Assistant Clinic Manager cum Counsellor. In this dual role, you will manage the day-to-day operations of the clinic, ensuring smooth functioning while providing personalized consultations and support to our clients. You will work closely with the clinic manager and medical team to maintain high standards of care, client satisfaction, and operational efficiency. Key Responsibilities : Clinic Operations : Assist in managing daily clinic activities, ensuring smooth operations and adherence to protocols. Supervise clinic staff, including receptionists, patient care coordinators, and administrative personnel. Oversee appointment scheduling, patient records management, and inventory of clinic supplies. Ensure cleanliness, safety, and maintenance of clinic premises. Handle escalations related to client concerns, coordinating with the clinic manager to resolve issues. Counselling and Client Relations : Conduct initial consultations with clients, understanding their needs and concerns regarding skin and hair treatments. Educate clients about treatment options, procedures, and post-care requirements. Build trust and rapport with clients, guiding them through their treatment plans and ensuring high satisfaction. Follow up with clients post-treatment to ensure positive outcomes and address any concerns. Maintain confidentiality and uphold ethical standards in all client interactions. Sales and Marketing Support : Assist in promoting clinic services and packages to new and existing clients. Upsell treatments and procedures based on client requirements and clinic offerings. Coordinate with the marketing team for clinic promotions, events, and client engagement activities. Financial Management : Assist in managing billing, payment processing, and financial reporting. Ensure timely payment follow-ups with clients and maintain accurate financial records. Team Collaboration : Work closely with dermatologists, trichologists, and other specialists to ensure comprehensive care for clients. Support in staff training and development initiatives to enhance team performance and client service quality. Qualifications : Bachelor’s degree in healthcare management, business administration, or a related field. Minimum 2-3 years of experience in clinic management or counselling (preferably in dermatology, aesthetics, or healthcare). Strong interpersonal and communication skills, with a client-first approach. Knowledge of dermatological treatments and products is a plus. Proficiency in MS Office and clinic management software. Ability to handle multiple tasks and work under pressure. Compensation : Competitive salary based on experience, along with performance-based incentives. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹60,000.00 per month Benefits: Leave encashment Schedule: Day shift Weekend availability Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: total work: 3 years (Required) Work Location: In person

Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Clinic Manager at Skinroots located in New Delhi. The Clinic Manager will be responsible for overseeing day-to-day operations of the clinic, ensuring high-quality customer service, managing budgets, and coordinating staff training. The role involves developing and implementing operational policies, maintaining records, and ensuring compliance with regulatory standards. Additionally, the Clinic Manager will engage in effective communication with patients and staff to foster a positive clinic environment. Qualifications Customer Service and Communication skills Budgeting and Financial Management skills Experience in Medicine or healthcare field Training and Staff Development skills Strong organizational and leadership abilities Excellent problem-solving and decision-making skills Proficiency in clinic management software is a plus Bachelor's degree in Healthcare Administration, Business Management, or related field

Job Title: Telecaller Executive – Skin & Hair Clinic Location: Skinroots Clinic, Greater Kailash, New Delhi Experience Required: 6 months – 3 years (Healthcare/Wellness experience preferred) Job Type: Full-Time Salary: Competitive Fixed Salary + Performance Incentives About Us: Skinroots is a leading skin, hair, and aesthetics clinic known for advanced treatments and exceptional patient care. We are expanding our team and looking for an energetic Telecaller Executive to engage and support our growing client base. Role Overview: As a Telecaller Executive, you will be the first point of contact for prospective clients. Your role is to educate, engage, and convert leads into appointments by communicating the value of our treatments and ensuring a smooth experience. Key Responsibilities: Lead Handling & Conversion Make outbound calls to potential clients from the provided database and inbound inquiries. Explain services clearly, resolve queries, and motivate clients to schedule consultations. Follow up consistently to achieve monthly conversion targets. Appointment Scheduling Book appointments and coordinate with the front desk to confirm slots. Send reminders via WhatsApp, SMS, or calls to reduce no-shows. CRM & Reporting Accurately record all interactions, leads, and follow-ups in the CRM system. Maintain daily call logs and share reports with management. Customer Service Build trust and rapport with clients through professional and empathetic communication. Address pre-appointment questions or concerns effectively. Who We Are Looking For: Excellent verbal communication in English & Hindi. Confident, polite, and persuasive personality. Ability to handle objections and convert leads. Qualification Minimum 12th Pass / Graduate preferred. Experience in healthcare, wellness, salon, or clinic tele calling is an advantage. Technical Skills Basic computer knowledge and comfort using CRM or data entry tools Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Leave encashment Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Application Question(s): Are you an immediate Joiner? What's your current in-hand monthly salary? What's your expected in-hand monthly salary? Experience: total work: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Job Title: Field Sales Executive Location: Skinroots Clinic – Greater Kailash, New Delhi Industry: Aesthetic & Dermatology Clinic Experience Required: 1–3 Years (Preferred in Healthcare, Skincare, or Wellness Industry) Job Type: Full-Time Reporting to: Sales Manager / Clinic Manager Job Summary: We are looking for a motivated and dynamic Field Sales Executive to drive clinic revenue by generating leads, promoting Skinroots’ skin and hair services, and building partnerships with salons, gyms, spas, corporates, and wellness centers in Delhi NCR. The role requires excellent communication, persuasion, and networking skills. Key Responsibilities: Lead Generation & Conversion: Visit potential clients/partners in the local area to generate leads and referrals. Distribute brochures, conduct mini-presentations, and promote clinic services. Convert leads into consultations and ensure client walk-ins. Brand Promotion & Awareness: Represent the clinic in local promotional events, wellness expos, societies, and corporate tie-ups. Build partnerships with salons, gyms, and other businesses to generate referrals. Client Relationship Management: Follow up with interested leads regularly through field visits or phone calls. Ensure smooth coordination with the in-clinic consultation team for appointment bookings. Maintain positive relations with clients and referral sources. Sales Reporting: Track and report field activity, leads generated, and closures daily to the Sales/Clinic Manager. Maintain data in CRM and support in achieving monthly targets. Requirements: Minimum 12year of experience in field sales (preferably in healthcare, clinics, cosmetics, wellness, etc.) Good communication, negotiation, and interpersonal skills Must be comfortable with local fieldwork (Delhi NCR) Basic knowledge of CRM or data entry apps/tools Confident, target-driven, and persuasive attitude Own vehicle preferred (travel allowance can be discussed) Perks & Benefits: Fixed salary + Incentives on closures Travel allowance Professional training & career growth Exposure to the growing aesthetic and wellness industry Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Quarterly bonus Yearly bonus Work Location: In person

Job Title: Telecaller Executive – Skin & Hair Clinic Location: Skinroots Clinic, Greater Kailash, New Delhi Experience Required: 6 months – 3 years (Healthcare/Wellness experience preferred) Job Type: Full-Time Salary: Competitive Fixed Salary + Performance Incentives About Us: Skinroots is a leading skin, hair, and aesthetics clinic known for advanced treatments and exceptional patient care. We are expanding our team and looking for an energetic Telecaller Executive to engage and support our growing client base. Role Overview: As a Telecaller Executive, you will be the first point of contact for prospective clients. Your role is to educate, engage, and convert leads into appointments by communicating the value of our treatments and ensuring a smooth experience. Key Responsibilities: Lead Handling & Conversion Make outbound calls to potential clients from the provided database and inbound inquiries. Explain services clearly, resolve queries, and motivate clients to schedule consultations. Follow up consistently to achieve monthly conversion targets. Appointment Scheduling Book appointments and coordinate with the front desk to confirm slots. Send reminders via WhatsApp, SMS, or calls to reduce no-shows. CRM & Reporting Accurately record all interactions, leads, and follow-ups in the CRM system. Maintain daily call logs and share reports with management. Customer Service Build trust and rapport with clients through professional and empathetic communication. Address pre-appointment questions or concerns effectively. Who We Are Looking For: Excellent verbal communication in English & Hindi. Confident, polite, and persuasive personality. Ability to handle objections and convert leads. Qualification Minimum 12th Pass / Graduate preferred. Experience in healthcare, wellness, salon, or clinic tele calling is an advantage. Technical Skills Basic computer knowledge and comfort using CRM or data entry tools Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Leave encashment Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Application Question(s): Are you an immediate Joiner? What's your current in-hand monthly salary? What's your expected in-hand monthly salary? Experience: total work: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Job Title: Field Sales Executive Location: Skinroots Clinic – Greater Kailash, New Delhi Industry: Aesthetic & Dermatology Clinic Experience Required: 1–3 Years (Preferred in Healthcare, Skincare, or Wellness Industry) Job Type: Full-Time Reporting to: Sales Manager / Clinic Manager Job Summary: We are looking for a motivated and dynamic Field Sales Executive to drive clinic revenue by generating leads, promoting Skinroots’ skin and hair services, and building partnerships with salons, gyms, spas, corporates, and wellness centers in Delhi NCR. The role requires excellent communication, persuasion, and networking skills. Key Responsibilities: Lead Generation & Conversion: Visit potential clients/partners in the local area to generate leads and referrals. Distribute brochures, conduct mini-presentations, and promote clinic services. Convert leads into consultations and ensure client walk-ins. Brand Promotion & Awareness: Represent the clinic in local promotional events, wellness expos, societies, and corporate tie-ups. Build partnerships with salons, gyms, and other businesses to generate referrals. Client Relationship Management: Follow up with interested leads regularly through field visits or phone calls. Ensure smooth coordination with the in-clinic consultation team for appointment bookings. Maintain positive relations with clients and referral sources. Sales Reporting: Track and report field activity, leads generated, and closures daily to the Sales/Clinic Manager. Maintain data in CRM and support in achieving monthly targets. Requirements: Minimum 12year of experience in field sales (preferably in healthcare, clinics, cosmetics, wellness, etc.) Good communication, negotiation, and interpersonal skills Must be comfortable with local fieldwork (Delhi NCR) Basic knowledge of CRM or data entry apps/tools Confident, target-driven, and persuasive attitude Own vehicle preferred (travel allowance can be discussed) Perks & Benefits: Fixed salary + Incentives on closures Travel allowance Professional training & career growth Exposure to the growing aesthetic and wellness industry Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Quarterly bonus Yearly bonus Work Location: In person

About SkinRoots SkinRoots is a leading dermatology clinic committed to providing advanced skin and hair treatments. As part of our mission to serve more clients and build lasting relationships, we are seeking enthusiastic Telecallers to join our team. Key Responsibilities Lead Calling & Conversion Call potential clients to explain clinic services, treatment packages, and special offers. Follow up on leads generated through digital campaigns, referrals, and walk-ins. Persuade prospects to schedule consultations and treatments. Achieve daily, weekly, and monthly call and conversion targets. Appointment Scheduling Manage appointment bookings in the clinic software accurately. Confirm and remind patients about scheduled visits to reduce no-shows. Client Relationship Management Answer inquiries regarding treatments, pricing, and procedures. Maintain a professional and courteous tone in all interactions. Update patient records and call status regularly. Reporting Maintain call logs, lead status, and follow-up records. Share daily and weekly performance reports with the Clinic Manager. Requirements 6 months–2 years of experience as a Telecaller, Customer Care Executive, or similar role (healthcare or wellness preferred). Good spoken and written communication skills in [Languages—e.g., English and Hindi]. Confident, persuasive, and patient-focused approach. Basic computer skills to work with CRM or clinic software. Ability to work with monthly targets and deadlines. Key Skills Strong communication and listening skills Customer service mindset Target-oriented attitude Basic data entry and reporting ability What We Offer Fixed salary plus attractive incentives for achieving targets. Training on products, treatments, and sales techniques. A supportive and growth-focused work environment. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Paid sick time Paid time off Application Question(s): Have you ever worked as a tele-caller in a dermatologist clinic? How many year of experience do you have as a tele-caller? What's your current in-hand salary? What's your expected in-hand salary? Are you an immediate joiner? Language: English (Required) Work Location: In person

About SkinRoots SkinRoots is a leading dermatology clinic committed to providing advanced skin and hair treatments. As part of our mission to serve more clients and build lasting relationships, we are seeking enthusiastic Telecallers to join our team. Key Responsibilities Lead Calling & Conversion Call potential clients to explain clinic services, treatment packages, and special offers. Follow up on leads generated through digital campaigns, referrals, and walk-ins. Persuade prospects to schedule consultations and treatments. Achieve daily, weekly, and monthly call and conversion targets. Appointment Scheduling Manage appointment bookings in the clinic software accurately. Confirm and remind patients about scheduled visits to reduce no-shows. Client Relationship Management Answer inquiries regarding treatments, pricing, and procedures. Maintain a professional and courteous tone in all interactions. Update patient records and call status regularly. Reporting Maintain call logs, lead status, and follow-up records. Share daily and weekly performance reports with the Clinic Manager. Requirements 6 months–2 years of experience as a Telecaller, Customer Care Executive, or similar role (healthcare or wellness preferred). Good spoken and written communication skills in [Languages—e.g., English and Hindi]. Confident, persuasive, and patient-focused approach. Basic computer skills to work with CRM or clinic software. Ability to work with monthly targets and deadlines. Key Skills Strong communication and listening skills Customer service mindset Target-oriented attitude Basic data entry and reporting ability What We Offer Fixed salary plus attractive incentives for achieving targets. Training on products, treatments, and sales techniques. A supportive and growth-focused work environment. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Paid sick time Paid time off Application Question(s): Have you ever worked as a tele-caller in a dermatologist clinic? How many year of experience do you have as a tele-caller? What's your current in-hand salary? What's your expected in-hand salary? Are you an immediate joiner? Language: English (Required) Work Location: In person

About SkinRoots At SkinRoots, we’re committed to delivering top-tier dermatological care while growing our practice through excellent patient outcomes and a well-guided team. We’re looking for a dynamic Clinic Manager to help us reach new heights in both service quality and clinic revenue. Key Responsibilities Team Leadership & Revenue Growth Coach and empower front-desk staff, tele-callers, and clinical teams to consistently meet and exceed revenue and patient visit targets. Set and monitor performance KPIs—such as consultation conversion rates and upsell targets—and drive weekly improvements. Champion initiatives to increase monthly bookings, treatment uptake, and follow-up compliance. Clinic Operations & Efficiency Manage daily clinic flow: appointment scheduling, patient intake, and practitioner coordination. Ensure compliance with regulatory standards, clinical protocols, and hygiene guidelines. Oversee inventory management—skincare products, consumables, and promotional materials. Patient Experience & Retention Uphold a welcoming, high-touch patient experience from arrival to post-treatment follow-up. Address patient questions or complaints promptly and professionally. Foster patient loyalty through personalized engagement and streamlined communication. Reporting & Financial Oversight Track daily/weekly revenue, treatment packages sold, no-show rates, and ROI on promotions. Empower data-driven decisions by preparing comprehensive monthly dashboards for senior leadership. What You’ll Bring 3–5 years in clinic management, healthcare administration, or comparable roles , preferably in dermatology, aesthetics, or allied specialties Strong revenue-driven mindset : experienced in sales strategy, target setting, KPIs, and performance evaluation Proven leadership skills—capable of inspiring teams, managing conflict, and coaching staff Excellent communication, organization, and problem-solving abilities Comfortable with clinic software systems or CRM tools (e.g., Practo, Jane, ClinicSense, or similar) Bachelor’s degree in Healthcare Management, Business Administration, or related field is preferred Incentives & Perks Competitive base salary with revenue-based performance bonuses Ongoing training and leadership development Opportunity to shape and grow operations in a modern, fast-expanding dermatology brand Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹70,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Paid sick time Paid time off Application Question(s): Have you ever worked as a clinic manager at a Dermatologist clinic? How many years of experience do you have as clinic manager? Are you an immediate joiner? What's your current in-hand monthly salary? What's your expected in-hand monthly salary? Work Location: In person

About SkinRoots SkinRoots is a leading dermatology clinic committed to providing advanced skin and hair treatments. As part of our mission to serve more clients and build lasting relationships, we are seeking enthusiastic Telecallers to join our team. Key Responsibilities Lead Calling & Conversion Call potential clients to explain clinic services, treatment packages, and special offers. Follow up on leads generated through digital campaigns, referrals, and walk-ins. Persuade prospects to schedule consultations and treatments. Achieve daily, weekly, and monthly call and conversion targets. Appointment Scheduling Manage appointment bookings in the clinic software accurately. Confirm and remind patients about scheduled visits to reduce no-shows. Client Relationship Management Answer inquiries regarding treatments, pricing, and procedures. Maintain a professional and courteous tone in all interactions. Update patient records and call status regularly. Reporting Maintain call logs, lead status, and follow-up records. Share daily and weekly performance reports with the Clinic Manager. Requirements 6 months–2 years of experience as a Telecaller, Customer Care Executive, or similar role (healthcare or wellness preferred). Good spoken and written communication skills in [Languages—e.g., English and Hindi]. Confident, persuasive, and patient-focused approach. Basic computer skills to work with CRM or clinic software. Ability to work with monthly targets and deadlines. Key Skills Strong communication and listening skills Customer service mindset Target-oriented attitude Basic data entry and reporting ability What We Offer Fixed salary plus attractive incentives for achieving targets. Training on products, treatments, and sales techniques. A supportive and growth-focused work environment. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Paid sick time Paid time off Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Paid sick time Paid time off Application Question(s): Are you an immediate joiner? How many years of experience do you have in Tele Calling or Lead management? What's your current in-hand salary? What's your expected in-hand salary? Have you ever worked in a dermatologist clinic as a Tele caller? Work Location: In person Expected Start Date: 21/07/2025

Job Overview: We are looking for a proactive and customer-focused CRM Executive cum Tele caller to manage our client relationships and ensure high-quality follow-up via tele calling. This dual-role individual will be the first point of contact for leads, ensuring every inquiry is nurtured, converted, and retained through personalized communication and system-based CRM management. Key Responsibilities: Tele calling Responsibilities: Call leads generated through ads, referrals, and social media to pitch clinic services. Explain dermatology, laser, skin, and hair transplant services to prospects. Follow up with interested clients and maintain proper call logs. Schedule consultations and coordinate with the clinic team for follow-up reminders. Understand and communicate service pricing, offers, and packages effectively. CRM Management: Manage lead entries, status updates, and follow-up scheduling in the CRM system. Tag and segment leads based on service interest and communication stage. Coordinate with the marketing team to track conversion performance. Maintain data hygiene and report errors or duplications. Generate weekly reports on lead status, drop-offs, and conversion rates. Requirements: Bachelor's degree in any stream (preferred). Minimum 1 year experience in tele calling or CRM handling (healthcare/clinic background preferred). Strong communication skills in English and Hindi. Familiarity with CRM software like Zoho or similar. Ability to multitask, stay organized, and meet daily calling targets. Key Skills: Tele calling & Soft Sales Customer Relationship Management CRM Tools & Lead Nurturing Communication & Presentation Data Entry & Follow-up Coordination Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Paid sick time Paid time off Application Question(s): Are you an immediate joiner? Do you speak English? Do you have experience in CRM software? Are you comfortable calling leads on a daily basis as part of your job? Work Location: In person

About Skinroots: At Skinroots, we are dedicated to providing high-quality dermatology, hair, and aesthetic treatments with a focus on patient care, innovation, and results. We are growing rapidly and are looking for a passionate and driven Clinic Manager who can take ownership of the clinic’s operations and help us scale to new heights. About the Role: We are looking for someone who is not just an administrator but a growth-oriented leader . As the Clinic Manager, you will be at the heart of our operations—managing the team, guiding the telecallers, ensuring a seamless patient experience, and most importantly, driving footfall and revenue. Key Responsibilities: Lead and Supervise: Manage the day-to-day operations of the clinic and ensure all departments work in sync Team Guidance: Train, support, and monitor telecalling and front desk teams to ensure effective lead handling and conversion Sales and Revenue Focus: Work closely on strategies to increase walk-ins, consultations, and treatments to achieve monthly revenue goals Patient Experience: Ensure a smooth and satisfying journey for every patient—from first call to post-treatment follow-up Data & Reporting: Monitor CRM performance, generate daily/weekly reports, and analyze trends to drive improvements Coordination: Act as a bridge between patients, doctors, and support staff to ensure efficient communication and care delivery Problem-Solving: Resolve any operational or customer concerns proactively and professionally Qualifications: You have experience in clinic, hospital, or service industry operations (healthcare background preferred) You’re a natural leader who can motivate a team and push for results You understand sales and know how to guide a team to achieve revenue targets You’re comfortable with CRM tools and performance tracking You have excellent communication, organizational, and people skills You are result-oriented, reliable, and ready to take initiative What You’ll Get: Opportunity to work with a fast-growing dermatology clinic Supportive team environment and space to bring new ideas Performance-based growth and incentives A chance to make a real impact in a patient-focused healthcare setup Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹60,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Paid sick time Paid time off Application Question(s): Have you worked in the healthcare, dermatology, or aesthetics industry before? What role did you play in achieving sales or revenue targets in your previous job? Are you comfortable using CRM software and generating daily/weekly performance reports? What's your current in-hand monthly Salary? What's your expected in-hand monthly salary? Work Location: In person

About the Role: We're looking for a passionate and skilled Hair Transplant Surgeon (MD) to join our growing team at Skinroots. If you're someone who takes pride in delivering natural-looking results and truly cares about patient outcomes, we'd love to hear from you. What You'll Do: Perform FUE and FUT hair transplant procedures with care and precision Guide patients through their treatment journey—from consultation to recovery Work closely with our team to ensure a smooth and positive experience for every patient Maintain the highest standards of safety, hygiene, and ethics What We're Looking For: MD with experience in dermatology or cosmetic surgery Hands-on experience in hair transplant procedures Friendly, confident, and team-oriented personality A genuine passion for aesthetics and patient care Job Types: Full-time, Permanent Pay: ₹80,000.00 - ₹100,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Paid sick time Paid time off Application Question(s): Do you have active MD Degree? Do you have formal training or experience in hair transplant procedures (FUE/FUT)? How many hair transplant procedures have you independently performed? What's your current compensation? (Monthly) Expected monthly compensation: Work Location: In person

About Skinroots: Skinroots is a leading dermatology and aesthetics clinic offering expert skin, hair, and cosmetic solutions with a focus on clinical excellence, ethical care, and patient satisfaction. We work with top dermatologists and cutting-edge technology to deliver results that build trust. Key Responsibilities: Consult & Diagnose patients with dermatological conditions related to skin, hair, and nails. Prescribe and Manage treatment protocols for clinical and cosmetic concerns. Perform aesthetic procedures including but not limited to: Laser therapies (hair reduction, pigmentation, acne scars) PRP, chemical peels, micro-needling Injectables: Botox, Fillers, etc. Document and maintain EMRs for all patients. Educate and counsel patients on post-procedure care, skincare, and follow-ups. Work closely with clinic staff to ensure seamless patient experience. Follow standard medical protocols and maintain hygiene and sterilisation norms. Qualifications (Must-Have): MBBS + MD Dermatology (from a recognized medical college/university) Valid Medical Council Registration (State or MCI) Minimum 1 year of post-MD experience preferred (Fresh MDs with strong practical skills may apply) Proficiency in clinical dermatology and familiarity with cosmetic dermatology procedures Strong communication and patient counselling skills Ethical, professional, and empathetic approach to patient care Job Types: Full-time, Permanent Pay: ₹80,000.00 - ₹100,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Paid sick time Paid time off Application Question(s): Do you hold an MD Degree? Are you open to being trained in new procedures and attending internal workshops? Are you an immediate joiner? What's your current in-hand salary? What's your expected in-hand salary? Work Location: In person

Job Title: Telecaller Executive – Skin & Hair Clinic Location: Skinroots Clinic, Greater Kailash, New Delhi Experience Required: 6 months – 3 years (Healthcare/Wellness experience preferred) Job Type: Full-Time Salary: Competitive Fixed Salary + Performance Incentives About Us: Skinroots is a leading skin, hair, and aesthetics clinic known for advanced treatments and exceptional patient care. We are expanding our team and looking for an energetic executive to engage and support our growing client base. Role Overview: You will be the first point of contact for prospective clients. Your role is to educate, engage, and convert leads into appointments by communicating the value of our treatments and ensuring a smooth experience. Key Responsibilities: Lead Handling & Conversion Make outbound calls to potential clients from the provided database and inbound inquiries. Explain services clearly, resolve queries, and motivate clients to schedule consultations. Follow up consistently to achieve monthly conversion targets. Appointment Scheduling Book appointments and coordinate with the front desk to confirm slots. Send reminders via WhatsApp, SMS, or calls to reduce no-shows. CRM & Reporting Accurately record all interactions, leads, and follow-ups in the CRM system. Maintain daily call logs and share reports with management. Customer Service Build trust and rapport with clients through professional and empathetic communication. Address pre-appointment questions or concerns effectively. Who We Are Looking For: Excellent verbal communication in English & Hindi. Confident, polite, and persuasive personality. Ability to handle objections and convert leads. Qualification Minimum 12th Pass / Graduate preferred. Experience in healthcare, wellness, salon, or clinic tele calling is an advantage. Technical Skills Basic computer knowledge and comfort using CRM or data entry tools Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Leave encashment Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Paid sick time Paid time off Application Question(s): Do you have experience in customer relationship management? What's your current in-hand salary? What's your expected in-hand salary? Are you an immediate joiner? Language: English (Preferred) Work Location: In person

Job Title: Telecaller Executive – Skin & Hair Clinic Location: Skinroots Clinic, Greater Kailash, New Delhi Experience Required: 6 months – 3 years (Healthcare/Wellness experience preferred) Job Type: Full-Time Salary: Competitive Fixed Salary + Performance Incentives About Us: Skinroots is a leading skin, hair, and aesthetics clinic known for advanced treatments and exceptional patient care. We are expanding our team and looking for an energetic executive to engage and support our growing client base. Role Overview: You will be the first point of contact for prospective clients. Your role is to educate, engage, and convert leads into appointments by communicating the value of our treatments and ensuring a smooth experience. Key Responsibilities: Lead Handling & Conversion Make outbound calls to potential clients from the provided database and inbound inquiries. Explain services clearly, resolve queries, and motivate clients to schedule consultations. Follow up consistently to achieve monthly conversion targets. Appointment Scheduling Book appointments and coordinate with the front desk to confirm slots. Send reminders via WhatsApp, SMS, or calls to reduce no-shows. CRM & Reporting Accurately record all interactions, leads, and follow-ups in the CRM system. Maintain daily call logs and share reports with management. Customer Service Build trust and rapport with clients through professional and empathetic communication. Address pre-appointment questions or concerns effectively. Who We Are Looking For: Excellent verbal communication in English & Hindi. Confident, polite, and persuasive personality. Ability to handle objections and convert leads. Qualification Minimum 12th Pass / Graduate preferred. Experience in healthcare, wellness, salon, or clinic tele calling is an advantage. Technical Skills Basic computer knowledge and comfort using CRM or data entry tools Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Leave encashment Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Paid sick time Paid time off Application Question(s): Do you have experience in customer relationship management? What's your current in-hand salary? What's your expected in-hand salary? Are you an immediate joiner? Language: English (Preferred) Work Location: In person

About Us: Skinroots is a premium dermatology and aesthetics clinic, committed to offering advanced treatments and delivering exceptional patient experiences. We are expanding our team and seeking a Patient Support Executive to enhance our service quality and patient engagement. Role Overview: As a Patient Support Executive or Patient care coordinator, you will be the first point of contact for patients and play a vital role in assisting them throughout their journey—from inquiry to post-treatment follow-up. This role requires strong communication skills, empathy, and a solution-oriented approach. Key Responsibilities: Handle inbound and outbound calls related to appointments, treatments, and follow-ups Assist patients in understanding procedures, treatment packages, pricing, and service offerings Maintain and update patient data in the CRM system Follow up with leads to ensure conversions and patient satisfaction Coordinate with doctors, front desk, and clinical staff to ensure smooth patient flow Address patient queries, concerns, and complaints with professionalism Remind patients of appointments, payments, or reviews via call/SMS/WhatsApp Guide walk-in patients and ensure a positive in-clinic experience Key Skills & Qualifications: Minimum 12th pass or graduate 6 months to 1 year experience in healthcare, hospitality, telecalling, or customer service Good spoken English and Hindi (other regional languages is a plus) Basic knowledge of computers and CRM software Empathetic, patient-friendly, and polite communication Ability to multitask and work under pressure What We Offer: Attractive salary + incentives Growth opportunities in a fast-expanding clinic Supportive and friendly team environment Training in aesthetics, dermatology services, and CRM tools Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Paid sick time Paid time off Application Question(s): Are you an immediate joiner? Do you speak English? What's your current in hand monthly salary? What's your expected in-hand monthly salary? Work Location: In person