Telle-caller

Job Title: Telecaller Executive – Skin & Hair Clinic

Location: Skinroots Clinic, Greater Kailash, New Delhi
Experience Required: 6 months – 3 years (Healthcare/Wellness experience preferred)
Job Type: Full-Time
Salary: Competitive Fixed Salary + Performance Incentives

About Us:

Skinroots is a leading skin, hair, and aesthetics clinic known for advanced treatments and exceptional patient care. We are expanding our team and looking for an energetic Telecaller Executive to engage and support our growing client base.

Role Overview:

As a Telecaller Executive, you will be the first point of contact for prospective clients. Your role is to educate, engage, and convert leads into appointments by communicating the value of our treatments and ensuring a smooth experience.

Key Responsibilities:

Lead Handling & Conversion

• Make outbound calls to potential clients from the provided database and inbound inquiries.
• Explain services clearly, resolve queries, and motivate clients to schedule consultations.
• Follow up consistently to achieve monthly conversion targets.

Appointment Scheduling

• Book appointments and coordinate with the front desk to confirm slots.
• Send reminders via WhatsApp, SMS, or calls to reduce no-shows.

CRM & Reporting

• Accurately record all interactions, leads, and follow-ups in the CRM system.
• Maintain daily call logs and share reports with management.

Customer Service

• Build trust and rapport with clients through professional and empathetic communication.
• Address pre-appointment questions or concerns effectively.

Who We Are Looking For:

• Excellent verbal communication in English & Hindi.
• Confident, polite, and persuasive personality.
• Ability to handle objections and convert leads.

Qualification

• Minimum 12th Pass / Graduate preferred.
• Experience in healthcare, wellness, salon, or clinic tele calling is an advantage.

Technical Skills

• Basic computer knowledge and comfort using CRM or data entry tools

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Leave encashment

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

Application Question(s):

• Are you an immediate Joiner?
• What's your current in-hand monthly salary?
• What's your expected in-hand monthly salary?

Experience:

• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person