Client Success Manager – Digital Marketing

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proactive and client-centric Client Success Manager

• Serve as the

  main point of contact

  for assigned clients, maintaining transparent and consistent communication.
• Understand client business objectives and translate them into

  strategic marketing initiatives

  .
• Oversee project timelines, deliverables, and KPIs to ensure campaigns are executed successfully.
• Collaborate with internal teams (creative, performance, content, and SEO) to deliver high-quality campaigns.
• Track, analyze, and report on campaign performance; share actionable insights and recommendations.
• Identify opportunities for

  upselling and cross-selling

  to maximize client value.
• Manage escalations, resolve client concerns, and foster

  trust-based relationships

  .
• Drive client renewals and retention by consistently delivering

  ROI and measurable results

  .
• Take on additional responsibilities as assigned in alignment with company objectives.

• Proven experience in

  client servicing, account management, or client success

  within a marketing or digital agency.
• Strong knowledge of digital marketing channels:

  SEO, SEM, social media, paid ads, and branding

  .
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage

  multiple accounts and projects

  in a fast-paced environment.
• Analytical mindset with hands-on experience in tools such as

  Google Analytics, Ads Manager, and CRM platforms

  .
• Strong problem-solving, negotiation, and relationship-building capabilities.

• Opportunity to collaborate with

  leading brands across diverse industries

  .
• A creative, collaborative, and supportive work culture.
• Continuous learning and career growth in the digital marketing space.
• Attractive

  performance-based incentives

  .