Client Solution Manager

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Role Overview

The Client Solutions Manager will act as the strategic bridge between prospective clients and internal teams. You will help articulate business challenges, shape technology solutions, and co-create proposals that align with client goals translating needs into executable strategies.

Key Responsibilities

Understand and analyze client pain points, industry trends, and business goals to shape tailored digital solutions

Partner with Sales to lead discovery sessions, pitch meetings, and solution workshops with prospects

Collaborate with Presales, Delivery, UX, and Technology teams to co-create proposals, SoWs, and solution blueprints

Write high-impact presentations and proposals showcasing Net Solutions' capabilities and outcomes

Own and evolve the solution narrative for key verticals: Retail & eCommerce, Sports, Media & Entertainment, EdTech, Healthcare, Automotive and SaaS.

Stay updated on technology trends (e.g., AI, Headless Commerce, Composable Architecture) and connect them with business value

Support pre-sales documentation, RFP responses, and go-to-market strategy inputs

Key Requirements

10-12 years of experience in client engagement, pre-sales, or consulting roles at a digital services or consulting firm

Ability to build compelling decks or presentations customised to customer pain points

Proven ability to lead conversations with C-level stakeholders and translate business needs into tech solutions

Strong understanding of digital platforms (AWS, Adobe, Shopify, Contentful, etc), modern architectures, and product engineering approaches

Excellent communication and storytelling skills, written and verbal

Prior exposure to global markets (US, UK) and cross-functional collaboration

Entrepreneurial mindset with an ability to balance structure with adaptability

Nice to Have

Experience working on AI/ML-led products or data-driven transformation projects

Familiarity with tools like Figma, Miro, CRM platforms, proposal automation, and product management tools

Exposure to industries like retail, sports, automotive, or healthcare is a plus