Client Servicing Manager

4 - 8 years

0 Lacs

Posted:22 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Sr. Events Clients Servicing Manager in the event industry, your role will involve managing client relationships, driving business growth, preparing quotations, and ensuring successful event execution. You will be responsible for the following key areas: - **Client Servicing & Relationship Management:** - Act as the primary point of contact for clients, understanding their event requirements and expectations. - Build and maintain long-term client relationships to ensure customer satisfaction and repeat business. - Provide expert consultation to clients on event planning, budgeting, and execution. - **Business Development & Sales:** - Identify and acquire new clients through strategic business development efforts. - Conduct market research to identify potential business opportunities and target clients. - Develop and implement sales strategies to achieve revenue targets. - Lead negotiations, close deals independently, and drive business growth. - **Quotation & Proposal Management:** - Prepare accurate and competitive event quotations, proposals, and cost estimates. - Ensure quotations align with client budgets while maintaining profitability. - Present and explain proposals confidently to clients and secure approvals. - **Event Closure & Execution:** - Independently finalize contracts, agreements, and event deliverables with clients. - Collaborate with internal teams (production, creative, logistics) to ensure seamless event execution. - Handle last-minute client requests, troubleshooting, and on-site event management if required. In addition to the above responsibilities, you should meet the following key requirements: - 4 to 5 years of experience in Client Servicing / Business Development in the event industry. - Strong understanding of corporate events. - Proven track record of successfully closing deals independently. - Ability to create accurate event costings and negotiate profitable deals. - Strong communication and presentation skills to interact confidently with high-profile clients. - A well-established network within the event industry is a plus. - Self-motivated and result-oriented with the ability to work independently and achieve business targets. - Proficiency in MS Office (Excel, PowerPoint, Word) and CRM tools.,

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