Client Servicing Manager

About Us:

Bigbee Experience is a leading experiential marketing and corporate events agency that delivers innovative and memorable brand experiences. As we expand, we’re looking for a Client Servicing Manager to lead client relationships and ensure flawless event execution.

Key Responsibilities:

• • Be the primary point of contact for assigned clients, ensuring end-to-end service and satisfaction
• • Understand client briefs and translate them into effective internal execution plans
• • Coordinate closely with design, production, and operations teams to deliver as per expectations
• • Present proposals, concepts, and post-event reports to clients
• • Ensure timely communication, updates, and approvals from clients throughout the project lifecycle
• • Identify upselling and cross-selling opportunities within existing accounts
• • Maintain documentation, MoMs, project trackers, and feedback reports
• • Handle client escalations with professionalism and speed

Key Skills Required:

• • Strong communication and interpersonal skills
• • Ability to understand brand objectives and translate them into actionable plans
• • Exceptional project coordination and multitasking ability
• • Good presentation skills and confidence in handling senior stakeholders
• • Knowledge of event flow, production basics, and creative briefs

Experience & Qualification:

• 3–6 years in client servicing or account management, preferably in events/marketing agencies

• Graduate/Postgraduate in Mass Communication, Marketing, or Business