Client Servicing Intern

Objective

To handle day-to-day communication, coordination, and execution of event-related tasks, ensuring a seamless and engaging experience for clients under the guidance of the Client Servicing team.

Key Responsibilities1. Client Coordination & Support – Small Scale Events

• Assist in communicating with clients for updates, queries, and follow-ups.
• Help in maintaining client records, event requirements, and feedback.
• Support senior team members in ensuring client satisfaction throughout the event planning and execution process.
• Interns will be assigned small-scale events or clients to manage independently under supervision, as part of their learning and hands-on exposure.
• Handle the show flow and on-ground coordination of assigned events, ensuring smooth execution as per plan.

2. Internal Coordination

• Coordinate with internal departments (production, design, logistics, etc.) to ensure smooth information flow.
• Follow up on deliverables and timelines as per client expectations.
• Prepare meeting notes, task lists, and reports to aid smooth internal execution.

3. Event Planning Assistance

• Attend brainstorming sessions and contribute ideas based on client briefs.
• Support in preparing presentations, mood boards, and checklists for ongoing projects.
• Participate in site visits, recces, and event days for hands-on learning.
• Will be assigned small-scale events to manage independently for learning and practical exposure. (Not assigned big-scale or high-profile events initially.)

4. Administrative Tasks

• Maintain and update client servicing trackers, feedback logs, and databases.
• Assist in preparing invoices, approvals, and documentation for each project.
• Organize files, emails, and communication logs for easy reference.

Competencies Required for the Role

Iceberg Element

Competency Attributes

Skills

Verbal & written communication, Follow-up & coordination, Basic presentation tools (Google Slides, Docs), Note-taking, Scheduling

Knowledge

Basic understanding of events & client servicing, Familiarity with creative & production workflows

Self-Image

Eager to learn, Professional, Team-oriented

Traits

Detail-oriented, Curious, Patient, Organized, Calm under pressure

Motives

Passion to grow in events industry, Desire to work in client-facing roles, Keen to develop communication & coordination skills

Education & Experience

• Currently pursuing or recently completed a degree/diploma in Event Management, Mass Communication, Hospitality, or similar fields.
• Prior internship or volunteer experience in events/client coordination is a bonus.

Internship Duration & Stipend

• Duration: 3 to 6 months
• Stipend: As per company policy

Job Types: Full-time, Fresher, Internship
Contract length: 6 months

Pay: ₹7,000.00 - ₹12,000.00 per month

Work Location: In person