Client Servicing- influencer marketing

Job Summary:

We are seeking a Client Servicing Executive with strong advertising industry connections and a good understanding of the influencer marketing ecosystem. The role will primarily focus on managing client relationships, coordinating campaigns, and ensuring smooth communication between brands, agencies, and internal teams.

The ideal candidate should have experience in client servicing, strong networking abilities, and a good grasp of how influencer marketing campaigns function—from planning to execution.

Key Responsibilities:

1. Client Servicing & Relationship Management (Primary)

 Act as the main point of contact for clients and agencies, understanding their brand objectives and campaign needs.

 Build and maintain long-term relationships with key stakeholders across advertising, media, and influencer networks.

 Coordinate with clients regularly for campaign briefs, updates, approvals, and feedback.

 Ensure timely delivery of campaign milestones while keeping clients informed throughout the process.

 Leverage industry contacts to build opportunities for new partnerships and collaborations.

2. Campaign Coordination & Execution (Secondary)

 Assist in executing influencer campaigns from on boarding talent to final deliverables.

 Collaborate with internal teams (strategy, production, finance, and creative) to ensure alignment on timelines and goals.

 Track influencer performance, campaign KPIs, and ensure delivery as per the agreed scope.

3. Influencer & Market Understanding

 Support in shortlisting influencers relevant to campaign requirements.

 Stay updated with industry trends, social media platforms, and creator ecosystem developments.

 Assist in negotiating deliverables and payments with influencers and their managers.

4. Reporting & Documentation

 Prepare campaign decks, presentations, and post-campaign reports for client reviews.

 Handle basic billing, invoicing, and documentation processes for smooth operations

Skills Required:

 2–3 years of experience in client servicing or account management in a media, advertising, or influencer marketing agency.

 Strong networking skills and existing industry connects (brands, agencies, creators).

 Good understanding of influencer marketing and digital content campaigns.

 Excellent written and verbal communication, presentation, and negotiation skills.

 Proficiency in Microsoft Office (Excel, PPT) and basic reporting tools.

 Ability to multitask, problem-solve, and coordinate between multiple stakeholders.

Preferred Background:

 Bachelor’s degree in Mass Communication, Marketing, Media, or related field.

 Prior exposure to advertising agencies, talent management, or influencer marketing.

 Passion for digital media, creators, and pop culture.