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Client servicing

IAssess Consultants LLP

0 years

4 - 6 Lacs

Mumbai Metropolitan Region

Posted:3 weeks ago| Platform:

Apply

Skills Required

networking mapping marketing strategies design coordination compliance reports billing synergy training development evaluation management strategy retention

Work Mode

On-site

Job Type

Full Time

Job Description

Key Account Management:
Identifying and networking to generate business from the existing and new accounts, achievingnprofitability and increased sales growth in line with targets assigned.
Proactively following up withnexisting clients to get briefs for events that would have happened in the previous years.
Mapping key client’s requirements and providing them with customized business solutions.
Create compelling concepts and marketing strategies as per brand requirements and after evaluating target markets.
Event Execution & Post-Event Closures:
Coordinate with all stakeholders involved in the event to ensure the delivery of creatives, artwork, set design, and all other elements of the event. All elements must be as desired by the client.
Ensure the delivery of all promises to the client. Be available to address any queries of the client.
Oversee the overall production quality of the event.
Ensure closure of payment advice (PA) in coordination with production.
Send an Invoice to the Client.
Compliance with Commercial & Internal procedures:
Adhere to company processes related to PO/Contract/Advances.
Ensure all Weekly Reports, HOD Meeting Reports are sent to the Head of Department.
Billing to client post event completion and ensuring collection of payment from clients for events executed.
Team Management:
Allocation of briefs to team members & supervision to ensure that client briefs are adhered to & closed.
Holding periodic team meetings to update/review on the team targets achieved & address pending issues.
Assigning KRAs & making sure team members understand the job description well.
Identifying manpower needs for the team & working in synergy with HR to hire the right talent.
Providing orientation to new joiners & on the job training.
Identifying training & development needs of the team & ensuring the same is met in coordination with HR.
Evaluation of performance for team members growth.

Skills: key account growth,key account development,client relationship management,key account handling,marketing strategy development,corporate events,key account management,key account relations,performance evaluation,event execution,team management,project coordination,key account acquisition & retention,compliance management,client servicing

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