Job
Description
Join the Hive! Who We Are We re Honeycomb Creative Support, a marcom agency with 17+ years of experience in branding, digital marketing, design, and content. Our client roster includes clients like Titan, Infosys, Ogilvy, Bosch, Abbott, ITC, Decathlon and more. But that s not all we also run four sister brands: Photostop An Artist s archive for Fine art print needs Anamala Homestay - A dreamy getaway resort in Kerala. Honeycomb School for Creative Studies - A space for budding creative talent. Mudkart - A sustainable e-commerce earthy brand. We are seeking a dynamic and client-focused individual to join our graphic design team as a Client Servicing Executive. The ideal candidate will act as a liaison between clients and the design team, ensuring seamless communication, effective project execution, and client satisfaction. What You ll Be Doing: Client Communication: Serve as the primary point of contact for clients Understand client requirements, provide updates, and promptly address inquiries Project Management: Collaborate with clients to gather project briefs and ensure clarity on deliverables Work closely with the graphic design team to translate client needs into creative output. Monitor project timelines, ensure deadlines are met, and maintain quality standards Strategic Input: Provide insights on client expectations and market trends to guide creative strategies Suggest improvements to enhance client satisfaction and strengthen relationships Documentation & Reporting: Maintain accurate records of client interactions, project details, and feedback Prepare and present project status reports to clients and internal stakeholders Qualifications Proficiency in project management tools and software Master s degree in marketing, Communications, or a related field Additional qualifications in marketing or business are advantageous 2-3 years of experience in client servicing, preferably in a graphic design or creative agency Knowledge of digital marketing platforms and tools is a strong plus Ability to multitask and manage multiple projects simultaneously A good understanding of design processes and terminology is a plus What We re Looking For: Customer Satisfaction, Customer Support, and Customer Service skills A people person who can juggle clients and creative teams with ease Multi-tasking wizardry you ll be working on multiple projects at once Strong analytical skills to assess customer needs Excellent communication skills, both verbal and written Ability to effectively collaborate and work in a team Positive and solution-oriented mindset Strong presentation skills because great ideas deserve great storytelling What s In It For You(Job Perks) 2 WFH days per month (because work-life balance is real). Work hours: 10 AM 6 PM (hard stop) No late-night grind here. Office in Koramangala surrounded by great caf s, bars, street food and also great traffic chaos! All-expense-paid trips to Anamala Homestay when we work on resort projects (yes, free stay, food, everything!) Direct mentorship from our founders one s a marketing industry veteran with 25+ years of experience, the other s as GenZ as it gets. Why You Should Join Us: If you want creative freedom to execute your vision. If you want to build a solid portfolio with growing brands. If you want to work with a team that actually understands GenZ culture (and doesn t think Instagram is just for dancing). If you love working on vibrant and growing brands Expected CTC: 6 LPA
