Client Servicing Head

✨ We’re Hiring: Client Servicing Head – Leading Advertising Agency (Digital)

📍 Location: Mumbai

🕒 Experience: 12 - 14+ years (Digital agency background )

Client Servicing Head

What You’ll Do:

🔹 Lead, mentor, and manage a client servicing team -setting goals, conducting reviews & ensuring seamless collaboration.

🔹 Build and maintain long-lasting client relationships while acting as the primary point of contact.

🔹 Develop strategic digital roadmaps aligned with client goals.

🔹 Oversee end-to-end project delivery - on time, within scope, and within budget.

🔹 Collaborate with creative, technical, and strategy teams to ensure quality output.

🔹 Gather feedback, track campaign performance, and present insightful reports.

🔹 Resolve challenges with a proactive, solution-oriented mindset.

🔹 Identify opportunities to grow existing accounts and support new business pitches.

🔹 Manage billings, track spends, and ensure timely collections.

What We’re Looking For:

✔ Bachelor’s degree in Business, Marketing, Communications, or related field

digital marketing agency

✔ Proven expertise in client servicing/account management

✔ Strong understanding of digital strategy & production processes

✔ Excellent communication, presentation & negotiation skills

✔ Ability to juggle multiple projects with precision

✔ Strong strategic thinking & problem-solving abilities

✔ Great organisational skills and high attention to detail

Bonus Skills:

⭐ Experience with CRM tools & MS Office (especially Excel)

⭐ Understanding of GA or similar analytics platforms

⭐ Hands-on knowledge of digital channels - Web, Social, PPC, SEO, etc.

Work Culture Highlights:

🚀 Fast-paced, innovative digital agency environment

🎯 Growth-driven and collaborative team culture

📈 Opportunities for advancement & skill enhancement

✈️ Willingness to travel for client meetings

If this sounds like your next big opportunity, share your updated resume at:

aayushi@thepremierconsultants.com

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