Client Servicing and Social Media Executive

Job Title: Client Servicing & Social Media Executive

Department: Creative 

About the company: 

Mo Mantra is a full-service creative and digital marketing agency based out of Andheri East focused on creative ideas.

Company Website - https://www.momantra.com/

Key Responsibilities:

• Serve as the primary point of contact for our clients, fostering strong relationships through regular communication and reporting.
• Collaborate with clients to understand their brand identity,brief , values, and objectives, and translate them into comprehensive social media marketing strategies.
• Develop and implement strategic brand campaigns across various social media platforms, including but not limited to Facebook, Instagram, Twitter, LinkedIn.
• Oversee the execution of social media campaigns, ensuring they are delivered on time, within budget, and meet or exceed client expectations.
• Monitor campaign performance and provide regular updates to clients, analyzing results and making data-driven recommendations for optimization.
• Lead and coordinate with the content, design, and strategy teams , internal teams in the development of creative assets, content calendars, and social media posts that align with the client's brand voice and messaging to ensure timely delivery of projects
• Stay up-to-date on industry trends, emerging technologies, and best practices in social media marketing and brand management, and incorporate new strategies and tactics into our client offerings.
• Provide strategic guidance and recommendations to clients on how to effectively leverage social media to achieve their business objectives and drive brand growth. 
• Plan, coordinate, and manage photo/video shoots for brand campaigns (products, influencer, or lifestyle)
• Ensure content is on-brand and high quality, keeping both creative vision and client feedback in mind
• Conceptualize, shoot, and edit Instagram Reels and short-form videos
• Write and collaborate in caption , copy and hashtag strategy
• Monitor performance metrics and provide insights to improve content effectiveness

Skills:

• Excellent communication skills & Interpersonal skills
• Multitasking and working on fast-turnaround timelines
• Strong understanding of social media platforms, algorithms 
• Hands-on experience with Reel editing tools (e.g., InShot, CapCut, Adobe Rush, or mobile editing apps)
• Ability to shoot on smartphones or DSLRs (basic knowledge of framing, lighting preferred) and basic video editing 
• Creative mindset with a keen eye for aesthetics and storytelling
• Proven track record in brand strategy, brand management, and executing successful brand campaigns across social media platforms.
•  Results-oriented mindset with a focus on delivering exceptional client service and driving business results. 
• Strong analytical skills and the ability to translate data into actionable insights and recommendations. 
• Experience managing multiple clients and projects simultaneously in a fast-paced environment. 
• Passion for digital marketing and staying ahead of industry trends.

 Experience: Minimum 6 months to 1 year of work experience in design or advertising agency

 Education : Any Graduation   

 Work Model : Work from Office (On site)

 Working Days : Monday to Friday (& any 2 Saturdays off)

 Working Hours : 10:30am to 7:30pm  

 Salary Range : As per the industry standards

 Office Address :

110, First Floor, Shreepal Complex, Suren Road, Near Gurunanak Petrol Pump,Chakala, Andheri East,Mumbai - 400053.

Note - Those who are interested for the job role , kindly attach your updated resume & attach work portfolio as well on the mail id hr@momantra.com or Call on 8655172820 with the following details :

1.Current Location - 

2.Current CTC -

3.Expected CTC -

4.How soon can you join -