Posted:1 week ago|
Platform:
Remote
Client Services Team Lead
Functions
The CS Team Lead will contribute to the
professionalism of AgileOne by consistently setting the example and directing the team to
achieve a high level of customer service to the client, suppliers, and contingent workers.
Provide daily direction to the Client Services Professionals and communication to the team
surrounding coordination of tasks, customer-specific processes, procedures, and
requirements.
Suggest process improvement opportunities to management. Ensure
employees have proper training and other resources to perform their jobs.
Identify employee
issues and work with management to resolve.
Work with management on any disciplinary or
performance issues. Provide feedback from the team to leadership as needed.
In addition, they will provide guidance to client and direct reports which includes but is not
limited to; general human resources issues, risk management, employee classification,
contingent staffing solutions, supplier management best practices, AgileOne full time hiring
processes, talent acquisition program and associated technologies.
AgileOne
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