Client Services

As a Client Servicing Executive at Recharge Trend Setter, you will play a crucial role as the primary liaison between the company and its clients. Your responsibilities will include understanding client needs, ensuring their satisfaction, and managing all aspects of client relationships. The ideal candidate for this position is customer-focused, proactive, and possesses strong communication skills. Key Responsibilities: - Act as the main point of contact for clients, ensuring smooth communication and service delivery. - Understand client requirements and develop effective strategies to meet their needs. - Establish and nurture long-term relationships with clients. - Collaborate with internal teams (sales, operations, and support) to guarantee timely and high-quality service. - Address client inquiries, feedback, and complaints in a timely manner, providing satisfactory resolutions. - Create and deliver performance reports and updates to clients on a regular basis. - Identify opportunities for upselling or cross-selling additional services to clients. - Stay abreast of industry trends and competitor offerings to offer valuable insights to clients. - Ensure that all client servicing activities are in line with the company's goals and standards. Key Attributes: - Customer-centric mindset with a dedication to delivering exceptional service. - High level of professionalism and meticulous attention to detail. - Proactive approach with the ability to work independently as well as part of a team. - Strong organizational skills and adept at managing multiple clients concurrently. Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field. - Previous experience in client servicing, account management, or a similar role. - Excellent communication and interpersonal skills. - Strong problem-solving and negotiation capabilities. - Ability to multitask and manage time efficiently in a fast-paced environment. - Proficiency in Microsoft Office applications (Word, Excel, PowerPoint). - Knowledge of the advertising industry is advantageous. Why Join Us - Competitive salary with performance-driven incentives. - Opportunity to work on impactful projects with renowned brands. - Collaborative and growth-oriented work environment. - Exposure to diverse brand solutions, marketing technology, events, and digital marketing. - Fast-track career advancement for high-performing individuals.,