Client Services

Company Description

ENGAGE 4 EVENTS LLP (E4E) specializes in Expo and Event services, offering a range of professional services across four verticals. These include Expo Services such as stall design and fabrication, rental services, and customer engagement activities. E4E also organizes live concerts, product launches, and international speaker programs. Additionally, E4E handles BTL activations like office and site branding, as well as promotional materials. The Digitals vertical includes webinars, webcasts, e-events, and e-expos, ensuring comprehensive event solutions.

Role Description

This is a full-time on-site role for a Client Services professional based in Mumbai. The Client Services role involves managing client accounts, ensuring customer satisfaction, and delivering high-quality customer service. Day-to-day tasks include communicating with clients, addressing their needs and issues, and coordinating with internal teams to provide effective solutions tailored to client requirements. The role also includes financial management related to client accounts and budgets.

Qualifications

• Strong Client Services and Customer Service skills
• Excellent Communication and Customer Satisfaction skills
• Basic knowledge and experience in Finance
• Ability to work on-site in Mumbai
• Effective problem-solving skills
• Bachelor's degree in Business, Communication, or a related field
• Experience in the events industry is a plus