Client Servicing (Digital Marketing)

Company Description

Recharge Trend Setter is a leading IT and advertising agency in India, with over 23 years of experience in driving brand success globally. With offices in Indore, Delhi, and Mumbai, our team specializes in crafting integrated ATL and BTL solutions across digital, social, and traditional media platforms. We offer comprehensive digital marketing, advertising, creative services, and top-notch website and mobile app development. Our innovative solutions serve clients worldwide, transcending geographical boundaries.

Designation

Experience

Industry

Key Responsibilities:

- Act as the main point of contact between the agency and clients for digital marketing projects.

- Understand client needs, objectives, and brand strategy to develop effective digital marketing solutions.

- Coordinate with internal teams (creative, strategy, media, content) to ensure timely delivery of campaigns.

- Prepare and present campaign plans, performance reports, and recommendations to clients.

- Monitor and manage campaign performance across platforms like Google Ads, Meta (Facebook/Instagram), LinkedIn, etc.

- Conduct regular check-ins with clients to maintain strong relationships and identify new business opportunities.

- Ensure client satisfaction and retention through proactive communication and problem-solving.

Key Skills Required:

- Strong communication and interpersonal skills

- Excellent client handling and relationship-building skills

- Understanding of digital marketing platforms and tools (SEO, SEM, SMM, Analytics, etc.)

- Ability to manage multiple projects and deadlines

- Proficiency in MS Office, Google Workspace, and reporting dashboards

- Problem-solving attitude and team coordination

Qualifications

- Graduate in Marketing, Mass Communication, or a related field

- Prior experience in a digital or advertising agency is mandatory

- Agency background preferred (freelancing experience not considered for this role)