Client Services Manager

About The Role:

The Client Servicing Manager will be the key link between clients and The Wise Owl’s internal teams. This role demands a proactive communicator who understands business objectives, coordinates creative and digital efforts, and ensures smooth delivery of marketing campaigns.

Key Responsibilities:

- Act as the primary communicator between clients and the agency.
- Understand client goals and translate them into actionable briefs for the creative, content, and media teams.- Plan, execute, and monitor ongoing campaigns to ensure timely delivery and quality output.- Present campaign performance reports, strategy decks, and insights to clients regularly.- Anticipate client needs and offer proactive solutions and ideas.- Ensure all deliverables align with client expectations and agency standards.- Manage timelines, approvals, and budgets efficiently.- Support in new business pitches and client retention efforts.

Required Skills & Qualifications:

- Bachelor’s degree in marketing, communications, or business management.
- 1–3 years of experience in client servicing or account management (agency experience preferred).- Excellent communication, presentation, and interpersonal skills.- Ability to manage multiple clients and projects simultaneously.- Strong understanding of digital marketing fundamentals.- Proficiency in MS PowerPoint, Excel, and reporting tools.

Preferred Skills:

- Exposure to digital marketing and media planning.
- Understanding of campaign analytics and performance tracking.- Strong organizational and problem-solving skills.

What We Offer:

- Opportunity to work with top-tier brands across industries.
- Collaborative and growth-oriented work culture.- Exposure to strategy, client management, and creative processes.

Job Type: Full-time

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Work Location: In person