Client Services Intern

Job Title:

Location:

Client Service Intern

Key Responsibilities

• Greet members and visitors with a friendly and professional attitude.
• Assist with check-ins, registrations, and basic onboarding procedures.
• Support in answering phone calls and responding to member queries.
• Provide accurate information about membership plans, facilities, and ongoing promotions.
• Maintain cleanliness and readiness of the front desk and reception area.
• Help manage appointment schedules for personal training and trial sessions.
• Assist in resolving minor customer issues and escalating concerns when necessary.
• Coordinate with the sales, operations, and training teams for smooth member service.
• Support in organizing member engagement activities and events.
  

Requirements

• Currently pursuing or recently completed a Bachelor’s degree in Hospitality, Management, or a related field.
• Excellent communication and interpersonal skills.
• Pleasant, confident, and customer-friendly personality.
• Good organizational and multitasking abilities.
• Basic computer knowledge (MS Office).
• Interest in fitness and wellness is a plus.