Client Services Associate

Job Description

About Us We are a dynamic marketing agency seeking a talented and passionate Client Servicing/Brand Associate to join our growing team in Mumbai. As a critical liaison between our clients and creative teams, you will help deliver exceptional brand solutions while maintaining strong client relationships. Job Description We are looking for a Client Servicing/Brand Associate with 2+ years of experience to manage client relationships and brand initiatives. In this role, you will work closely with clients to understand their needs, collaborate with internal teams to develop strategic solutions, and ensure timely delivery of high-quality projects. Responsibilities Serve as the primary point of contact for assigned clients, building and nurturing strong professional relationships Translate client briefs into actionable project plans and creative briefs Coordinate with creative, strategy, and production teams to ensure seamless project execution Manage project timelines, budgets, and deliverables while maintaining quality standards Present campaign ideas, strategies, and creative concepts to clients Gather and incorporate client feedback throughout the project lifecycle Identify opportunities for account growth and additional client services Prepare and deliver client presentations and project reports Stay updated on market trends, competitor activities, and client industries Requirements 2+ years of experience in client servicing, account management, or brand management Proven track record of successful client relationship management Strong understanding of branding, marketing, and advertising principles Excellent communication and presentation skills Ability to manage multiple projects simultaneously with attention to detail Problem-solving mindset and adaptability in a fast-paced environment Proficiency in MS Office and project management tools Bachelor's degree in Marketing, Communications, Business, or related field Desired Skills Experience with digital marketing campaigns and social media management Knowledge of Mumbai's local market and business landscape Experience working with diverse industry clients Basic understanding of design software (Adobe Creative Suite) Fluency in English and Hindi; additional regional language skills are a plus What We Offer Competitive salary Collaborative and innovative work environment Professional development and growth opportunities Location Mumbai, Maharashtra Job Type: Full-time Pay: ₹700,000.00 - ₹900,000.00 per year Schedule: Day shift Work Location: In person