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For Employers

Client Service Executive

White Warbler Communications Private Limited

0 - 31 years

1 - 3 Lacs

pune cantonment pune

Posted:1 day ago| Platform: Apna logo

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Skills Required

service development coordination reports documentation resolve design marketing workflow strategies engagement retention management communication multitasking excel powerpoint

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities * Act as the primary point of contact between clients and the internal team. * Understand client requirements and communicate them clearly to the creative, development, and operations teams. * Manage end-to-end project coordination and ensure timely delivery of all client deliverables. * Maintain strong relationships with existing clients and ensure high levels of client satisfaction. * Prepare presentations, proposals, reports, and documentation as required. * Handle client queries, resolve concerns, and provide regular updates on project status. * Coordinate with internal departments (design, digital marketing, development, production) to ensure smooth workflow. * Monitor project performance, track progress, and follow up on deadlines. * Identify opportunities to upsell or cross-sell WWC services based on client needs. * Assist in developing strategies to improve client engagement and retention. --- Requirements * Bachelor’s degree in Marketing, Business Administration, or a related field. * 0–2 years of experience in Client Servicing, Account Management, or a similar role (freshers with strong communication skills may also apply). * Excellent verbal and written communication skills. * Strong interpersonal and relationship-building abilities. * Good organizational and multitasking skills. * Proficiency in MS Excel, Google Sheets, PowerPoint, and email communication. * Ability to work in a fast-paced environment and manage multiple clients simultaneously.

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Client Service Executive