Client Service Executive

CIEL HR

1 - 4 years

1 - 4 Lacs

mumbai navi mumbai mumbai (all areas)

Posted:1 day ago| Platform:

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Skills Required

client servicing claims tpa insurance broking renewals policy servicing query resolution

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Client Service Executive

Location: Mumbai

Experience: 1- 4 years

Responsibilities:

Resolving queries within the defined TAT.
Solving all the queries independently, creating a knowledge bank from them.
Establish and nurture rapport with clients that are conducive to a long-term business relationship.
Handling Pre and Post Policy Procedures
Managing issues pertaining to client complaints and coordinating between
team members and Sales.
Ensuring speedy redress of client grievances
Complete follow-ups and feedback are taken on a routine basis.
Being Innovative and giving suggestions to improve services and products.
Back up for all Core tasks like Renewal calls, Claims, and so on.

Desired Profile of the Candidate:

Knowledge of Insurance products, Renewals & claims.
Ability to work well either alone or as part of a team.
Good in English communication, Advanced Excel Skills
Passionate about the insurance industry or have 1-2 years of experience in the industry.

Interested candidates can share their updated cv at vijitha.a@cielhr.com

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