Client Relationship Manager

3 years

3 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Client Relationship Manager

Company: Business Coaching India LLPLocation: Greater Kailash, Delhi(Candidates should be within 30–45 mins commute)Salary: Up to ₹30,000 per monthExperience: 2–3 years in client servicing / relationship management

Role Overview

We are hiring a Client Relationship Manager to handle client interactions, ensure smooth after-sales service, resolve queries, and maintain strong relationships. The role requires excellent communication, proactive follow-ups, and the ability to manage client needs effectively.

Key Responsibilities

  • Manage client lifecycle from order placement to payment collection.
  • Ensure client satisfaction and provide after-sales support.
  • Collect and share client feedback regularly.
  • Resolve client queries and escalate issues when required.
  • Provide product/service information and support to clients.
  • Maintain strong follow-up to ensure timely task completion.

Requirements

  • 2–3 years of experience in CRM.
  • Strong communication skills (verbal & written).
  • Excellent follow-up and problem-solving abilities.
  • Proactive, polite, and professional in client interactions.
  • Must be based within commuting distance of Greater Kailash, Delhi.
Skills: crm,communication skills,resolve,client follow-up

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