Client Relationship Manager – IT Recruitment

Job Title: Client Relationship Manager IT Recruitment

Experience:

Locations:

Employment Type:

Position Summary

Client Relationship Manager

Core Responsibilities

Account Expansion & Client Engagement

• Develop long-term relationships with clients across Bangalore, Chennai, and Hyderabad.
• Explore new hiring opportunities within existing accounts and support business expansion.
• Conduct regular follow-ups, review meetings, and engagement discussions.

Strategic Client Management

• Understand client hiring plans, technology stack, and project resource requirements.
• Work closely with decision-makers and HR teams to align hiring strategies and expectations.
• Ensure seamless coordination and client satisfaction throughout the recruitment cycle.

Recruitment Delivery Coordination

• Partner with internal recruitment teams to drive sourcing, screening, interview scheduling, and onboarding.
• Track recruitment progress, maintain dashboards, and manage deadlines.
• Ensure high-quality closures and maintain a consistent candidate pipeline.

Commercials, Billing & Documentation

• Handle pricing discussions, rate negotiations, invoicing, and contract renewals.
• Ensure accuracy in billing, timely submission, and adherence to agreed SLAs.
• Support compliance requirements and handle documentation such as SOWs and agreements.

Performance Insights & Reporting

• Use CRM/ATS systems to track client activity, open demands, pipeline status, and delivery performance.
• Prepare weekly/monthly reports and recommend improvements for retention and revenue growth.

Required Skills & Experience

• 34 years of experience in

  IT recruitment client management

  or

  account handling

  .
• Strong understanding of IT job roles, hiring trends, and basic technical concepts.
• Ability to manage multiple clients while ensuring high delivery standards.
• Excellent stakeholder communication, relationship-building, and negotiation skills.
• Experience with CRM/ATS tools (Salesforce, Zoho, Workday, etc.).
• Strong organizational skills with a focus on accuracy, timelines, and service quality.