Client Relationship Manager / Account Manager

As a Client Relationship Manager / Account Manager based in Patiala, Punjab, you will play a crucial role in driving business success by developing and executing strategic plans, ensuring seamless project deliveries, and maintaining strong client relationships. Your main responsibilities will include managing client accounts, aligning expectations with business goals, overseeing project execution, and delivering results through effective strategies. Your key responsibilities will involve developing and nurturing long-term relationships with clients, acting as the primary point of contact for clients, and regularly communicating with them to update on project progress and performance insights. You will also be responsible for creating and implementing data-driven strategies, conducting market research, and identifying opportunities for upselling services to maximize client value. In terms of project management, you will oversee the execution of projects, work closely with internal teams to ensure smooth execution, and identify potential risks or challenges in project timelines. You will collaborate with cross-functional teams, provide clear briefs to the team, and foster a results-driven work culture. Additionally, you will track and measure key performance indicators to optimize strategies and ensure high client satisfaction. To be successful in this role, you should have a minimum of 3+ years of experience in client relationship management, account management, or project management. Strong strategic thinking, problem-solving skills, and the ability to manage multiple projects efficiently are essential. Excellent communication, negotiation, and interpersonal skills are also required, along with familiarity with marketing, branding, or project management tools. Preferred skills include experience in business development, marketing, branding, or account management, proficiency in CRM tools, analytics platforms, and project management software, and the ability to perform in a fast-paced, high-pressure environment while ensuring top-quality results. Joining us will offer you the opportunity to work in a dynamic team, contribute to high-value projects, and grow in a collaborative work culture. You will also benefit from a competitive salary with performance-based incentives.,