Client Relationship Executive

About Us: “Sonia and Partners” is a dynamic and fast-growing law firm, we are committed to delivering high-quality legal services to our clients, with a specialization in Civil Litigation, Family Law, and Criminal Defence. Our firm's dedication to excellence is reflected in our extensive presence at the High Court of Karnataka and the Supreme Court of India, where we advocate on behalf of our clients with professionalism and expertise. Our firm's reach extends beyond borders, as we cater to a diverse clientele that includes Residents of India as well as Non-Resident Indians (NRIs) and Overseas Citizens. Our global presence is a testament to our ability to provide comprehensive legal support to clients around the world, ensuring that their rights and interests are protected across different jurisdictions. At the High Court of Karnataka and the Supreme Court, our team of experienced lawyers is adept at handling complex legal matters, ranging from civil disputes to family issues and criminal cases. We approach each case with meticulous attention to detail, conducting thorough research and analysis to develop strong legal strategies. Whether representing clients in court or providing legal advice and guidance, we are dedicated to achieving the best possible outcomes for our clients. Our commitment to excellence, coupled with our strong presence in key legal forums, sets us apart as a leading law firm that is trusted by clients both in India and abroad. We take pride in our ability to deliver exceptional legal services that meet the diverse needs of our clients, and we look forward to continuing our tradition of excellence in the field of law. Job Description: We are seeking a highly organized and proactive Client Relationship and Operations Executive to join our team. The ideal candidate should have a strong background in managing client appointments, diary management, and other associated activities of day-to-day office operations. Additionally, the candidate should possess excellent communication skills and be able to effectively interact with clients to provide updates on their cases. General Responsibilities: - Greet clients and visitors with a positive, helpful attitude. - Answer and direct phone calls in a polite and friendly manner. - Facilitate collection of consultation fees and maintain accurate records of payments. Reconcile the daily collection and update the records daily. - Coordinate with the lawyers in the team and other staff members to ensure smooth day-to-day operations and tracker updates. - Perform general administrative tasks, file and record keeping, photocopying, and data entry, as needed. Important Responsibilities - Communicate with clients regarding progress updates on their cases and any other relevant information. - Handle Incoming and Outgoing Communications over Emails / WhatsApp and other platforms. - Manage appointments and listing of cases for lawyers and other staff. - Assist in Listing Activities, Diary management and Scheduling of Meetings. - Update the CRM System on a daily basis and ensure “Availability of Information” “Completeness of Information” and “Accuracy of Information” - Manage accounts payable and receivable, ensuring compliance with financial policies and procedures. Requirements: - Bachelor's degree or equivalent experience. - Previous experience in a similar role, preferably professional services. - Strong organizational and multitasking skills. - Excellent communication and interpersonal skills. - Proficiency in MS Office (Word, Excel, Power Point). - Ability to maintain confidentiality and discretion at all times. - Proactive and self-motivated with a strong attention to detail