Client Management Executive

We are Trustaurant, a proud startup under Novacul India Private Limited, on a mission to redefine the dining experience. By combining technology with a genuine focus on quality, we make dining out simple, reliable, and enjoyable for families and travellers.

Every restaurant in our network is carefully selected to meet the highest standards of cleanliness, comfort, and service, ensuring every visit is worry-free and memorable. At the same time, we empower restaurants to optimize operations, enhance visibility, and connect with customers who value trust and excellence.

Driven by innovation, transparency, and a passion for quality, we are building a community of trusted dining destinations across Kerala, one meal at a time.

Client Management Executive

Key Responsibilities

• Build and maintain strong relationships with restaurant partners.
• Handle client queries and ensure timely resolution of issues.
• Coordinate with marketing and operations teams for promotions and updates.
• Collect client feedback and share actionable improvement insights.
• Monitor partner performance and suggest enhancements.

Qualifications & Skills:

• Ability to work independently and as part of a cross-functional team.
• Positive attitude, adaptability, and eagerness to learn.
• Excellent verbal and written communication skills in English & Malayalam.
• Strong organizational and multitasking ability.
• Presentation and negotiation skills.
• Effective time management with attention to detail.
• Basic knowledge of MS Office and Google Workspace for daily communication and reporting tasks.