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Shivangi Associates
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Client Engagement Executive

Client Engagement Executive

Shivangi Associates

0 years

|

1 - 2 Lacs

Posted:1 week ago| Platform: GlassDoor logo

Apply

Skills Required

engagement data crm tracking onboarding reports support upselling

Work Mode

On-site

Job Type

Part Time

Job Description

Build and maintain strong relationships with clients through regular communication.
Understand client needs and provide appropriate solutions/services.
Coordinate with internal teams to ensure timely delivery of services to clients.
Handle client queries, concerns, and escalate issues when required.
Maintain client data, follow-up schedules, and updates in CRM or tracking tools.
Assist in onboarding new clients and guiding them through processes.
Gather feedback from clients to improve services and customer satisfaction.
Prepare and share reports on client interactions, follow-ups, and status updates.
Support sales/BD team in upselling or cross-selling company services.
Ensure high levels of customer engagement, satisfaction, and retention.

Job Type: Permanent

Pay: ₹12,000.00 - ₹20,409.52 per month

Benefits:

Cell phone reimbursement

Work Location: In person

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Shivangi Associates

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