'Job Title:
Company:
Industry:
Location:
How to Apply:
Interested candidates Send your cv at arpan.mukherjee@oyorooms.com with the subject line CITY HEAD GUWAHATI CV'
About OYO
OYO is a global platform empowering entrepreneurs and small businesses in the hospitality space by providing full-stack technology and operational support to drive revenue and simplify processes. With over 157K storefronts in 35+ countries, OYO offers more than 40 integrated products and services that transform unbranded and underutilized properties into revenue-generating branded accommodations for customers seeking affordability, trust, and convenience.
Key Responsibilities:
- Drive city
-level revenue growth
by maximizing occupancy and realizing revenue potential. - Ensure a steady
supply of sellable rooms (DSRN)
across the Guwahati hub. - Oversee
collections and accounts receivable
, ensuring timely payments from clients. - Monitor and review
revenue and performance dashboards
to enable informed decision-making. - Provide regular feedback on
market dynamics, pricing trends, and demand behavior
to align with strategic objectives. - Achieve performance goals around
Revenue
, Customer Experience (Cx)
, and Contribution Margin.
- Implement initiatives to
enhance guest experiences
and maintain quality standards to drive repeat business. - Lead the
resolution of conflicts
involving property owners, internal teams, or customers with a focus on collaborative solutions. - Mentor and lead the
field operations team
, ensuring high performance and accountability.
Key Performance Indicators (KPIs):
- Daily availability of Sellable Rooms (DSRN)
- Revenue & Contribution Margin (Absolute INR)
- Pay at Hotel (PAH) Realization
- Daily Occupancy (URNs)
- Guest Experience Matrix (Gx)
Candidate Profile:
Must-Have Experience:
- 12 to 16 years of overall experience
- Minimum 7-10 years in a
people management or leadership
role - Hands-on experience with
P&L management, field operations, and business growth.
Preferred Background:
- Experience in the
hospitality, travel, or related service industry
- Strong
networking, analytical, and problem-solving
skills - Proven ability to lead large teams and manage internal stakeholders
- Strong understanding of
local markets and customer behavior in the Assam/Northeast region
Why Join OYO?
- Be part of a
high-impact leadership team
driving growth across a key region - Lead
strategic initiatives
for a global hospitality brand - Opportunity to work in a
fast-paced, tech-driven
environment with immense learning potential
How to Apply:
Interested candidates Send your cv at ashish.verma3@oyorooms.com with the subject line CITY HEAD GUWAHATI CV'