Chief Operating Officer (COO)

Job Summary:

The Chief Operating Officer (COO) will act as the operational backbone of Right Gold, translating strategic goals into efficient and actionable systems. The role requires a dynamic leader capable of optimising processes, managing daily operations across departments, and ensuring the company runs smoothly while achieving business targets.

Key Responsibilities:

• Operational Leadership:
• Oversee daily operations across all functions including sales, production, supply chain, and administration.
• Ensure smooth execution of company policies, processes, and standards.
• Process Optimization & Systems Design:
• Design, implement, and improve operational processes to enhance efficiency and reduce costs.
• Develop SOPs for each department ensuring consistency and accountability.
• Strategic Execution:
• Translate high-level strategic plans into actionable operational goals.
• Monitor KPIs, track progress, and implement corrective measures as needed.
• Team Management & Development:
• Lead, mentor, and motivate departmental heads and operational teams.
• Foster a culture of accountability, innovation, and continuous improvement.
• Vendor & Inventory Management:
• Oversee supply chain, inventory management, and vendor relations.
• Ensure timely procurement and smooth production planning.
• Financial & Performance Oversight:
• Collaborate with finance team to manage budgets, cost control, and operational expenditure.
• Analyze operational performance metrics to identify improvement areas.

Qualifications & Skills:

• Bachelor's or Master’s degree in Business Administration, Operations, or related field.
• 5–10 years of experience in operational leadership, preferably in retail or jewellery sector.
• Strong analytical, problem-solving, and process optimization skills.
• Excellent leadership, communication, and team management abilities.
• Ability to work under pressure and drive results in a fast-paced environment.

What We Offer:

• Opportunity to play a pivotal role in a growing jewellery brand.
• Dynamic work environment with scope for professional growth.
• Exposure to end-to-end operations and strategic decision-making.

Job Type: Full-time

Pay: ₹50,000.00 - ₹400,000.00 per month

Work Location: In person