Chief of Staff, Markets Operations

As a Business Associate within the Markets Operations Chief of Staff team, you will play a crucial role in supporting various administrative activities related to Markets Operations functions. Your primary focus will be on driving administrative, operational, reporting, and quality improvements through collaboration with internal teams. Additionally, you will lead the development and implementation of communication and employee engagement strategies for Operations function(s), including presenting strategies to Operations leadership regularly and assisting with central Markets Operations communications. Your key responsibilities will include: - Tracking business financials, employee headcount, and other administrative needs - Leading the preparation of materials for senior stakeholder engagement and governance forums - Analyzing progress against strategic objectives and identifying opportunities for enhancing global consistency in the operating model - Developing, analyzing, and maintaining metrics to measure success - Ensuring accurate headcount management and onboarding/termination of resources in collaboration with Business Execution colleagues - Assessing risk appropriately when making business decisions What we'll need from you: - An innovative mindset and the ability to engage staff creatively - Establishing trust with professionals at all levels - Being energetic, flexible, collaborative, proactive, and results-oriented - Strong communication skills, both written and verbal - Strong risk management and control mindset - Providing evaluative judgment in complicated, unique, and dynamic situations - Experience in a global financial services firm - 10+ years of experience in financial services - Experience working in global and complex settings with multiple stakeholders - Proven ability to work in diverse skill sets and cultures - Ability to work in high-pressure, time-sensitive environments Education: - Bachelor's degree/University degree or equivalent experience - MBA/masters degree is good to have - Prior experience in a chief of staff function is good to have This job description offers an overview of the main responsibilities and qualifications required for the role. Other duties may be assigned as necessary.,