2 Clear Communication Jobs

Job Title: Nursing Educator Department: Nursing Reports To: Chief Nursing Officer Location: Hapur Job Summary: The Nursing Educator is responsible for planning, developing, and delivering educational programs and clinical training for nursing staff and students. This role ensures continuous professional development, promotes evidence-based practice, and helps maintain high standards of patient care through effective education and mentoring. Key Responsibilities: Educational Program Development Design and implement nursing education curricula in line with institutional goals and accreditation standards. Develop lesson plans, training modules, and learning materials using best practices in nursing education. Integrate evidence-based practice and current clinical guidelines into training content. Training & Instruction Conduct classroom lectures, skills lab sessions, and clinical teaching for nursing students and staff. Organize in-service training programs, workshops, and continuing nursing education (CNE) sessions. Supervise and evaluate students during clinical rotations in collaboration with nursing staff. Assessment & Evaluation Design and administer assessments to evaluate knowledge and competency. Provide constructive feedback to learners and document progress. Evaluate the effectiveness of training programs and suggest improvements. Clinical Competency Support Ensure nursing staff meet required competency standards and clinical protocols. Support orientation and induction programs for newly hired nurses. Professional Development Promote lifelong learning and career growth opportunities for nurses. Mentor junior nursing staff and support their transition from novice to expert roles. Compliance & Documentation Ensure all training programs meet regulatory and accreditation standards (e.g., INC, NABH, NAAC). Maintain accurate records of teaching activities, student attendance, assessments, and certifications. Collaboration & Communication Liaise with academic institutions, professional bodies, and internal departments. Participate in curriculum reviews, policy development, and accreditation processes. Key Skills & Competencies: In-depth clinical knowledge and nursing practice expertise Strong teaching, presentation, and public speaking skills Familiarity with adult learning principles and educational methodologies Proficiency in educational technology and LMS platforms Excellent interpersonal, mentoring, and communication abilities Critical thinking and organizational skills Knowledge of regulatory standards in nursing education and hospital accreditation Qualifications: Bachelors Degree in Nursing (BSc Nursing) Required Registered Nurse with valid license Minimum 4-5 years of clinical experience Certification in Nursing Education or Clinical Instruction an advantage Interested candidate please share your resume on 7055514524 hrhead@gsmedicalcollege.in, hr2@gsmedicalcollege.com or Walk-in Tuesday to Friday 10:00 AM to 1:00 PM GS Medical College & Hospital Near Pilkhuwa Railway Station, Pilkhuwa, Hapur Uttar Pradesh

In terms of functional roles, the team is involved in: Customer Onboarding and handholding for the initial 3 months Customer Support and Troubleshooting through multiple channels including phone, email, chatbots etc Reporting, Tracking and MIS for enterprise clients Bespoke process for large enterprise clients Liaising with product and operations teams Internal performance-driven activities including forecasting, client retention, CSAT and NPS measurement and corrective actions Experience Range: 3 - 5 years Educational Qualifications: Any graduation, Job Responsibilities: Monitor the team s performance and quality through dashboards Bring the team to meet targets and report transparently achievements and miss out to the management on a regular basis. Present data and conduct analysis in order to facilitate decision making at the team level. Identify the training needs of the team members in order to perform better qualitatively and quantitatively. Conduct regular assessment and feedback sessions with team members individually and collectively. Handle clients escalations by conducting RCA and provide accurate data in order to explain the issues with transparency. Come up with suggestions in order to fix the issues. Monitor assigned Client health in order to anticipate drop in volumes, monitor account health metrics, drop in quality and reach out to the client proactively through reviews and meetings. Represent the customer success team in cross-functional meetings with Product and sales in order to push customer requests and follow up on its development Strengthen the client relationship by asking for regular feedback and overall level of satisfaction. Collect and analyze CSAT and NPS data. Skills Required: Customer Service Support,Result Orientation,Collaborative Team Leadership,Clear Communications, Candidate Attributes: Have a good focus and complete the tasks from beginning to end in a good time frame Listening and reading carefully clients mails Develop an understanding and empathy towards clients/candidates problems Being able to follow strict conditions Able to maintain customer confidentiality Adopt an empathetic approach towards the client with politeness and pleasant attitude Excellent Excel / Word / Powerpoint Metrics Target-driven approach