11 Headcount Management Jobs

The Central Control Capabilities function is responsible for driving Monitoring & Testing (M&T) of key controls across the business. It comprises of four groups: Control Assessment, Call Listening, Central Testing, and Strategy, Governance & Automation (SG&A). Control Assessment and Central Testing functions partner with Control Owners and Inbusiness Control Teams to conduct M&T activities for key controls in scope of the CTU. This includes control design assessment, development of tools for operational effectiveness monitoring and testing, assessment of the design of tools, execution of activities, and disposition of exceptions identified through M&T activities. Central Testing function in Citi Service Centers in India is structured along three verticals: M&T Execution, M&T Automation, and Strategy & Governance. Strategy & Governance function is responsible for defining the operating model for Central Testing in coordination with SG&A Lead, reporting into the Head of SG&A function. The Strategy & Governance C13 is accountable for managing people, budget, planning, and overseeing key activities. **Program Management:** - Develop governance structures for Central Testing function - Support in collating updates for Business Reviews, Risk & Control committees - Track KPIs/KRIs and improve adherence to established metrics - Implement Quality Control metrics for performance monitoring and remediation - Identify opportunities for streamlining and automation of processes **Expense & Headcount Management:** - Ensure robust expense management and coordinate budget process - Work on capacity planning and management for staff - Provide support for third party relationships in Central Testing **Regulatory & Internal Governance:** - Manage issue management discipline, deliverables to Auditors and Regulators - Coordinate engagement with second line, third line, and local regulators **Training & Talent Development:** - Track training completions for staff - Assess opportunity for external certification in talent development program **Qualifications and Competencies:** - 8+ years of experience in strategy, governance, or relevant roles in financial services - Strong knowledge of operational & compliance risk management framework - Analytical skills, communication, ability to challenge conventions, and identify trends - Understanding of Citigroup's businesses, products, and risk profiles - Ability to build partnerships, lead coordination, and assess risks **Education:** - Bachelor's/University degree required; Master's degree preferred Citi is an equal opportunity and affirmative action employer.,

About The Role : Job TitleCB Business Management Management Reporting Utility Corporate TitleAssociate LocationMumbai, India Role Description Overview: Deutsche Banks Corporate Bank (CB) isa market leader incash management, trade finance & lending, securities services and Trust & Agency Services. Focusing on the treasurers and finance departments ofcorporate and commercial clients and financial institutionacross the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. Corporate Bank Central The Corporate Bank Central team comprises of the Business management, Divisional control office, KYC, Mercury & other central functions. The scope of the Business Management activities will typically be diverse and may include strategic business planning, financial control and reporting tasks, control function liaison, headcount management and compensation matters, IT and Ops service management and enhancement, co-ordination of business case approval and project sponsorship. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Preparation of business / region based Performance Reports which assess the underlying business drivers (Balancesheet utilization, NII, Fee trends, Client limits, etc) Act as business partner with business & regional COOs to help them understand their Cost base and support on various cost initiatives like cleanup of Cost centres, appropriate Purchase Order management, intra business cost allocation deep dives, tracking budget vs spend, etc Preparation of Financial Dashboards and Business Review Meeting Decks Client based reporting and analysis for various business within the Corporate Bank Provide in-depth analysis of financials by the creation and preparation of business/product specific reports to analyze performance against set indicators Drive automation & optimization of processes at pan CB level through use of Sharepoint, Power Automate, Tableau, etc Work with GTB Central BM team onshore to identify and implement improvements in existing reports and to optimize offshore reporting activities Support implementation and execution of business strategy as well as cost /resource management topics and other business initiatives Support projects, sub-projects/work streams or ad-hoc requests and actively steer them towards deadlines and outcomes Engage and maintain strong links with other members of the Utility team and onshore Business Management and COOs and Finance. Your skills and experience Experience of business management or financial reporting & Cost control functions ideally in a Transaction Banking environment Proficiency in Microsoft Office applications (Excel, PowerPoint, Word, Access) Knowledge of SAP and Tableau is preferrable, not a requisite Strong analytical & process assessment skills and ability to transform complex issues into efficient solutions General Project Management skills Significant attention to detail with proactive approach Driven and motivated to work under tight timelines How well support you . . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

As a skilled professional in managing full-cycle recruitment, onboarding, and employee lifecycle for retail staff, you will be responsible for maintaining HRIS/Excel personnel records and generating attrition, headcount, and leave dashboards. Your role will also involve handling dues, reimbursements, and expense approvals accurately in Excel. Additionally, you will reconcile bank and credit card statements monthly within 5 business days and prepare various financial reports including monthly P&L, cost variance, budget vs actual reports using Excel models. You will be expected to build financial reports, cash flow forecasts, and inventory working capital analyses, while collaborating with store operations to track sales, margins, shrinkage, and cost controls. Implementing process improvements to automate repetitive tasks via Excel macros or formulas will be an essential part of your responsibilities. Acting as the single-point HR finance liaison, you will resolve employee queries on compensation and attendance and support statutory audits, local labor law audits, and vendor audits with documentation. Furthermore, you will play a key role in mentoring junior admin or HR support staff and cross-training across HR/finance operations. Proficiency in MS Excel with familiarity with pivot tables, vlookups, dashboards, financial models, etc., is crucial for success in this position. This is a full-time role based in Bhubaneshwar, Orissa, requiring a minimum of 5 years of experience in account management, 4 years in human resources management, and 5 years in accounting software. If you are actively looking for a challenging role and available to join within a reasonable notice period, and meet the specified experience requirements, we encourage you to apply. The deadline for applications is 05/08/2025. As part of the benefits, the role offers cell phone reimbursement and provident fund. This position requires in-person work. Thank you for considering this opportunity.,

The Chief of Staff (Business Unit Manager) is a senior position within Markets Operations Chief of Staff team, acting as a strategic advisor, communications expert and driving overall administrative activities related to Markets Operations functions. The Business Associate may also support activities such as tracking business financials, employee headcount, and other administrative needs, as well as ad-hoc projects, as necessary, in partnership with Business Execution teams. Responsibilities include driving administrative, operational, reporting, and quality improvements through partnership with internal teams. Leading the creation and execution of communication and employee engagement strategy for Operations function(s), including presenting on strategy to Operations leadership regularly, and assisting central Markets Operations communications. Implementing a successful People and Engagement strategy, including analysis and response to employee engagement surveys, to attract, develop, retain, and recognize our people. Preparing materials for senior stakeholder engagement and governance forums. Analyzing progress against selected strategic objectives, communicating key risks, defining mitigation strategies, and helping oversee to resolution. Identifying opportunities to enhance global consistency in the operating model. Developing, analyzing, and maintaining metrics for measuring success, opportunities for improvement, management reporting, and escalation. Ensuring headcount is accurate, and onboarding and termination of resources are managed, in partnership with Business Execution colleagues. The ideal candidate should have an innovative mindset with the ability to think creatively on how to engage staff effectively and efficiently, leveraging emerging technologies where available. They should be able to establish and build trust with professionals at all levels, be energetic, flexible, collaborative, proactive, self-reliant, good problem solver, results-oriented with attention to detail, and a strong, influential communicator who is articulate and concise. The candidate should possess a strong risk management and control mindset, provide evaluative judgment based on analysis of information in complicated, unique, and dynamic situations, drawing on a diverse range of internal and external sources. Additionally, experience in a global financial services firm, 10+ years of experience in financial services, working in global and complex settings with multiple stakeholders, proven ability to work in a team of diverse skill sets and cultures, work in high-pressure, time-sensitive environments, and demonstrate clear and concise written and verbal communication consistently are required. Educational requirements include a Bachelor's degree/University degree or equivalent experience. An MBA/masters degree is good to have, and prior experience in a chief of staff function is also beneficial. Please note that this job description provides a high-level overview of the types of work performed, and other job-related duties may be assigned as required.,

As an Asset Integrity Consultant - Risk Engineering Consultant in the Oil & Gas industry, you will be a part of a global leader in risk management and engineering consulting, specifically focusing on providing specialized risk engineering services to clients within the oil & gas and petrochemical sectors across the IMEA region. Your role will revolve around asset integrity, process safety, operational reliability, operational excellence, turnaround management, and sustainability initiatives. Your key responsibilities will include conducting assessments to ensure the integrity and reliability of critical assets, evaluating and enhancing process safety management systems, promoting operational excellence through process optimization and continuous improvement, leading and managing turnarounds, providing consulting on risk management and safety for hydrogen and renewable energy projects, advising on environmental management practices and energy efficiency, optimizing staffing levels, conducting risk assessments, leading incident investigations, ensuring regulatory compliance, and offering strategic advice to clients. To excel in this role, you should have 10-20 years of experience in asset integrity management, risk engineering, process safety, operational excellence, or turnaround management within the oil & gas and petrochemical industries. Strong technical knowledge in asset integrity, reliability engineering, process safety, and turnaround management is required, along with experience in hydrogen, renewables, environmental management, and energy efficiency. Proficiency in software tools such as Microsoft Excel, PowerPoint, and industry-specific simulation software is essential. Additionally, expertise in operational excellence, turnaround management, consulting, and a degree in engineering or related technical field are necessary qualifications. Relevant certifications in asset integrity, process safety, operational excellence, turnaround management, or renewables will be advantageous. The role will involve travel within India and overseas for business development and project execution. If you are looking to leverage your expertise in risk engineering and asset integrity to make a significant impact in the oil & gas industry, this opportunity will allow you to showcase your skills and contribute to the success of clients in the energy sector.,

The Chief of Staff (Business Unit Manager) is a senior position within Markets Operations Chief of Staff team, acting as a strategic advisor, communications expert and driving overall administrative activities related to Markets Operations functions. As the Business Associate, you may also support activities such as tracking business financials, employee headcount and other administrative needs and ad-hoc projects, as necessary, in partnership with Business Execution teams. Your responsibilities will include driving administrative, operational, reporting and quality improvements through partnership with internal teams. You will lead the creation and execution of communication and employee engagement strategy for Operations function(s), including presenting on strategy to Operations leadership regularly, and assisting central Markets Operations communications. Implementing a successful People and Engagement strategy, including analysis and response to employee engagement surveys, will be crucial to attract, develop, retain, and recognize our people. You will be responsible for the preparation of materials for senior stakeholder engagement and governance forums, analyzing progress against selected strategic objectives, identifying opportunities to enhance global consistency in the operating model, and developing, analyzing, and maintaining metrics for measuring success. Ensuring accurate headcount, managing onboarding and termination of resources in partnership with Business Execution colleagues, and appropriately assessing risk when making business decisions will be key aspects of your role. What we'll need from you: - Innovative mindset with the ability to think creatively to engage staff effectively - Ability to establish trust with professionals at all levels - Energetic, flexible, collaborative, proactive, and results-oriented leader - Strong communicator who is articulate and concise - Strong risk management and control mindset - Ability to provide evaluative judgment in complicated, unique, and dynamic situations - Experience in a global financial services firm - 10+ years of experience in financial services - Experience working in global and complex settings with multiple stakeholders - Proven ability to work in diverse skill sets and cultures - Ability to work in high-pressure, time-sensitive environments - Consistently demonstrate clear and concise written and verbal communication Education: - Bachelor's degree/University degree or equivalent experience - MBA/masters degree is good to have - Prior experience in a chief of staff function is good to have This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.,

As an Asset Integrity Consultant - Risk Engineering Consultant in the Oil & Gas (energy) sector, you will be responsible for providing specialized risk engineering services to clients within the oil & gas and petrochemical sectors. Your role will focus on asset integrity, process safety, operational reliability, operational excellence, turnaround management, and sustainability initiatives. You will work in Gurgaon, India, and across the IMEA region. Your key responsibilities will include conducting assessments to ensure the integrity and reliability of critical assets, enhancing process safety management systems, promoting operational excellence through process optimization, leading and managing turnarounds, providing consulting on risk management for hydrogen and renewable energy projects, advising on environmental management practices, optimizing staffing levels, conducting risk assessments, investigating incidents, ensuring regulatory compliance, and offering strategic advice to clients. To excel in this role, you should have 10-20 years of experience in asset integrity management, risk engineering, process safety, operational excellence, or turnaround management within the oil & gas and petrochemical industries. Technical expertise in asset integrity, reliability engineering, process safety, and turnaround management is essential. Proficiency in Microsoft Excel, PowerPoint, and industry-specific simulation software is required. Experience in driving operational excellence initiatives, leading turnarounds, delivering consulting services, and holding relevant certifications will be advantageous. A degree in engineering (mechanical, chemical, or related field) is preferred, and willingness to travel within India and overseas for business development and project execution is necessary. If you are looking to leverage your expertise in traditional energy sectors and contribute to the growth and success of clients in the oil & gas and petrochemical industry, this position offers an exciting opportunity to make a significant impact.,

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India.Minimum qualifications:. Bachelor's degree or equivalent practical experience, 6 years of experience in Go-to-Market Strategy, Sales Operations, Strategy and Operations, Management Consulting, Finance, or Program Management, Experience managing rhythm of business activities, such as annual business planning, headcount management, running business reviews, or target setting, Experience working with executive-level clients or stakeholders, Preferred qualifications:. Experience leading operational and cross-functional initiatives, Experience in Operations, Customer Support and Internet/Online Media, Experience in thriving in ambiguity and drive strategy in a fast-paced, constantly evolving environment, Experience with stakeholder management and executive conversations, written and verbal, both internal and external, Experience in management consulting firm or equivalent project management experience in a strategy function for software, Internet, media industries or early stage companies, Excellent project management, problem-solving/analysis, written/verbal communication skills, About The Job. gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner, Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products, To learn more about gTech, check out our video , Responsibilities. Define, structure, launch and drive and operational initiatives for gTech Ads Customer Support teams, while acting as a thought partner to the leadership, Work with cross-functional stakeholders and leaders to gather relevant information, context, and drive business analysis with project communication and management, Enable critical business decision making by working with cross-functional stakeholders and cross-pollinate learnings, Partner with gTech Ads Customer Support leadership in driving of initiatives (including global priorities), Provide oversight and connectivity to business-focused standalone initiatives and removing roadblocks to execution, and eliminating conflicts, Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form , Show more Show less

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India.Minimum qualifications:. Bachelor's degree or equivalent practical experience, 6 years of experience in Go-to-Market Strategy, Sales Operations, Strategy and Operations, Management Consulting, Finance, or Program Management, Experience managing rhythm of business activities, such as annual business planning, headcount management, running business reviews, or target setting, Experience working with executive-level clients or stakeholders, Preferred qualifications:. Experience leading operational and cross-functional initiatives, Experience in Operations, Customer Support and Internet/Online Media, Experience in thriving in ambiguity and drive strategy in a fast-paced, constantly evolving environment, Experience with stakeholder management and executive conversations, written and verbal, both internal and external, Experience in management consulting firm or equivalent project management experience in a strategy function for software, Internet, media industries or early stage companies, Excellent project management, problem-solving/analysis, written/verbal communication skills, About The Job. gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner, Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products, To learn more about gTech, check out our video , Responsibilities. Define, structure, launch and drive and operational initiatives for gTech Ads Customer Support teams, while acting as a thought partner to the leadership, Work with cross-functional stakeholders and leaders to gather relevant information, context, and drive business analysis with project communication and management, Enable critical business decision making by working with cross-functional stakeholders and cross-pollinate learnings, Partner with gTech Ads Customer Support leadership in driving of initiatives (including global priorities), Provide oversight and connectivity to business-focused standalone initiatives and removing roadblocks to execution, and eliminating conflicts, Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form , Show more Show less

About The Role : Job TitleCB Business Management Management Reporting Utility Corporate TitleAssociate LocationMumbai, India Role Description Overview: Deutsche Banks Corporate Bank (CB) isa market leader incash management, trade finance & lending, securities services and Trust & Agency Services. Focusing on the treasurers and finance departments ofcorporate and commercial clients and financial institutionacross the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. Corporate Bank Central The Corporate Bank Central team comprises of the Business management, Divisional control office, KYC, Mercury & other central functions. The scope of the Business Management activities will typically be diverse and may include strategic business planning, financial control and reporting tasks, control function liaison, headcount management and compensation matters, IT and Ops service management and enhancement, co-ordination of business case approval and project sponsorship. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Preparation of business / region based Performance Reports which assess the underlying business drivers (Balancesheet utilization, NII, Fee trends, Client limits, etc) Act as business partner with business & regional COOs to help them understand their Cost base and support on various cost initiatives like cleanup of Cost centres, appropriate Purchase Order management, intra business cost allocation deep dives, tracking budget vs spend, etc Preparation of Financial Dashboards and Business Review Meeting Decks Client based reporting and analysis for various business within the Corporate Bank Provide in-depth analysis of financials by the creation and preparation of business/product specific reports to analyze performance against set indicators Drive automation & optimization of processes at pan CB level through use of Sharepoint, Power Automate, Tableau, etc Work with GTB Central BM team onshore to identify and implement improvements in existing reports and to optimize offshore reporting activities Support implementation and execution of business strategy as well as cost /resource management topics and other business initiatives Support projects, sub-projects/work streams or ad-hoc requests and actively steer them towards deadlines and outcomes Engage and maintain strong links with other members of the Utility team and onshore Business Management and COOs and Finance. Your skills and experience Experience of business management or financial reporting & Cost control functions ideally in a Transaction Banking environment Proficiency in Microsoft Office applications (Excel, PowerPoint, Word, Access) Knowledge of SAP and Tableau is preferrable, not a requisite Strong analytical & process assessment skills and ability to transform complex issues into efficient solutions General Project Management skills Significant attention to detail with proactive approach Driven and motivated to work under tight timelines How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

About Us: At Intouch CX, were revolutionizing how people think about customer service and we need your help! Were looking for a motivated Capacity Planner to join our dynamic Workforce Team . If you're someone who thrives in a fast-paced environment and is passionate about operations and planning, this is your opportunity to make a real impact. Job Description: As a Capacity Planner, you will play a key role in supporting our workforce planning initiatives by managing and optimizing staffing resources. Your main responsibility will be to ensure that staffing levels are aligned with performance goals through effective scheduling, tracking, and real-time adjustment. Key Responsibilities: Oversee day-to-day workforce management activities Manage employee schedules, handle exceptions, and track service levels Monitor key performance indicators (KPIs) to identify trends and take corrective action Maintain and update employee data with a high degree of accuracy Develop new hire schedules and monitor shift availability Prepare and deliver reports by program as required Required Skills and Qualifications: Bachelors degree in Computer Science, Marketing, Communications, Business, or related field (or equivalent work experience) Advanced proficiency in MS Excel, Word, and Outlook High attention to detail and accuracy in data entry Strong analytical and problem-solving abilities Willingness to learn and work in a fast-paced environment Ability to multitask and effectively manage time Experience with WFM tools like Aspect, Teleopti, or Genesys is a strong asset Why Join Us? Opportunity to work with a global leader in customer experience solutions Fast-paced, team-oriented work environment Learning and growth opportunities in a rapidly evolving industry Interested Send your resume to: anushka.sharma01@intouchcx.com