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2 - 7 years
10 - 14 Lacs
Mumbai
Work from Office
About The Role : Job TitleCB Business Management Management Reporting Utility Corporate TitleAssociate LocationMumbai, India Role Description Overview: Deutsche Banks Corporate Bank (CB) isa market leader incash management, trade finance & lending, securities services and Trust & Agency Services. Focusing on the treasurers and finance departments ofcorporate and commercial clients and financial institutionacross the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. Corporate Bank Central The Corporate Bank Central team comprises of the Business management, Divisional control office, KYC, Mercury & other central functions. The scope of the Business Management activities will typically be diverse and may include strategic business planning, financial control and reporting tasks, control function liaison, headcount management and compensation matters, IT and Ops service management and enhancement, co-ordination of business case approval and project sponsorship. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Preparation of business / region based Performance Reports which assess the underlying business drivers (Balancesheet utilization, NII, Fee trends, Client limits, etc) Act as business partner with business & regional COOs to help them understand their Cost base and support on various cost initiatives like cleanup of Cost centres, appropriate Purchase Order management, intra business cost allocation deep dives, tracking budget vs spend, etc Preparation of Financial Dashboards and Business Review Meeting Decks Client based reporting and analysis for various business within the Corporate Bank Provide in-depth analysis of financials by the creation and preparation of business/product specific reports to analyze performance against set indicators Drive automation & optimization of processes at pan CB level through use of Sharepoint, Power Automate, Tableau, etc Work with GTB Central BM team onshore to identify and implement improvements in existing reports and to optimize offshore reporting activities Support implementation and execution of business strategy as well as cost /resource management topics and other business initiatives Support projects, sub-projects/work streams or ad-hoc requests and actively steer them towards deadlines and outcomes Engage and maintain strong links with other members of the Utility team and onshore Business Management and COOs and Finance. Your skills and experience Experience of business management or financial reporting & Cost control functions ideally in a Transaction Banking environment Proficiency in Microsoft Office applications (Excel, PowerPoint, Word, Access) Knowledge of SAP and Tableau is preferrable, not a requisite Strong analytical & process assessment skills and ability to transform complex issues into efficient solutions General Project Management skills Significant attention to detail with proactive approach Driven and motivated to work under tight timelines How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
4 - 8 years
4 - 9 Lacs
Hyderabad
Work from Office
About Us: At Intouch CX, were revolutionizing how people think about customer service and we need your help! Were looking for a motivated Capacity Planner to join our dynamic Workforce Team . If you're someone who thrives in a fast-paced environment and is passionate about operations and planning, this is your opportunity to make a real impact. Job Description: As a Capacity Planner, you will play a key role in supporting our workforce planning initiatives by managing and optimizing staffing resources. Your main responsibility will be to ensure that staffing levels are aligned with performance goals through effective scheduling, tracking, and real-time adjustment. Key Responsibilities: Oversee day-to-day workforce management activities Manage employee schedules, handle exceptions, and track service levels Monitor key performance indicators (KPIs) to identify trends and take corrective action Maintain and update employee data with a high degree of accuracy Develop new hire schedules and monitor shift availability Prepare and deliver reports by program as required Required Skills and Qualifications: Bachelors degree in Computer Science, Marketing, Communications, Business, or related field (or equivalent work experience) Advanced proficiency in MS Excel, Word, and Outlook High attention to detail and accuracy in data entry Strong analytical and problem-solving abilities Willingness to learn and work in a fast-paced environment Ability to multitask and effectively manage time Experience with WFM tools like Aspect, Teleopti, or Genesys is a strong asset Why Join Us? Opportunity to work with a global leader in customer experience solutions Fast-paced, team-oriented work environment Learning and growth opportunities in a rapidly evolving industry Interested Send your resume to: anushka.sharma01@intouchcx.com
Posted 1 month ago
2 - 7 years
10 - 14 Lacs
Mumbai
Work from Office
About The Role : Job TitleCB Business Management Management Reporting Utility Corporate TitleAssociate LocationMumbai, India Role Description Overview: Deutsche Banks Corporate Bank (CB) isa market leader incash management, trade finance & lending, securities services and Trust & Agency Services. Focusing on the treasurers and finance departments ofcorporate and commercial clients and financial institutionacross the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. Corporate Bank Central The Corporate Bank Central team comprises of the Business management, Divisional control office, KYC, Mercury & other central functions. The scope of the Business Management activities will typically be diverse and may include strategic business planning, financial control and reporting tasks, control function liaison, headcount management and compensation matters, IT and Ops service management and enhancement, co-ordination of business case approval and project sponsorship. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Preparation of business / region based Performance Reports which assess the underlying business drivers (Balancesheet utilization, NII, Fee trends, Client limits, etc) Act as business partner with business & regional COOs to help them understand their Cost base and support on various cost initiatives like cleanup of Cost centres, appropriate Purchase Order management, intra business cost allocation deep dives, tracking budget vs spend, etc Preparation of Financial Dashboards and Business Review Meeting Decks Client based reporting and analysis for various business within the Corporate Bank Provide in-depth analysis of financials by the creation and preparation of business/product specific reports to analyze performance against set indicators Drive automation & optimization of processes at pan CB level through use of Sharepoint, Power Automate, Tableau, etc Work with GTB Central BM team onshore to identify and implement improvements in existing reports and to optimize offshore reporting activities Support implementation and execution of business strategy as well as cost /resource management topics and other business initiatives Support projects, sub-projects/work streams or ad-hoc requests and actively steer them towards deadlines and outcomes Engage and maintain strong links with other members of the Utility team and onshore Business Management and COOs and Finance. Your skills and experience Experience of business management or financial reporting & Cost control functions ideally in a Transaction Banking environment Proficiency in Microsoft Office applications (Excel, PowerPoint, Word, Access) Knowledge of SAP and Tableau is preferrable, not a requisite Strong analytical & process assessment skills and ability to transform complex issues into efficient solutions General Project Management skills Significant attention to detail with proactive approach Driven and motivated to work under tight timelines How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 2 months ago
5 - 10 years
12 - 17 Lacs
Mumbai
Work from Office
About The Role : Job TitleCB Business Management - Trade Finance LocationMumbai, India Role Description Overview: Deutsche Bank -a market leader in Corporate Banking solutions including cash management, Trade Finance & Lending, Securities services and Trust & Agency Services. Focusing oncorporate and financial institutions across the globe, our global network, comprehensive capabilities and strong in-country knowledge allows us to offer truly integrated and effective solutions for our clients. Corporate Bank Central: The Corporate Bank Central team comprises of COO/Business management, Business Control, and other key enablers of the business. The scope of Business Management activities is diverse including financial planning and analytics, financial control and reporting, business steering, execution of strategic initiatives, cost and headcount management and adhoc projects. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Provide analysis/deep dive on the financial performance including planning and forecasting support across revenues, balance sheet, costs (Direct & Allocations), FTE for the Trade business understand cost allocation mechanisms and drivers + derive and implement necessary actions and changes in cooperation with the relevant stakeholders Provide in-depth review of business drivers, financials & other business metrics to ensure integrity of the numbers and analyze and provide insights into performance trends Prepare business strategy and financial performance presentations as well as drive strategy papers for new revenue growth initiatives. Monitor individual sales performance and work with relevant functions to ensure integrity of the numbers. Support projects, sub-projects/work streams or ad-hoc requests Engage and maintain strong links with the trade business and infrastructure partners Support broader Trade Global COO/Business Management team as required Your skills and experience 5+ years experience in finance / business management roles in Corporate Banking / Trade Finance in a global financial institution Demonstrate sound knowledge on Trade finance products Strong background in financial planning and analysis and strategy presentations for senior management Proficiency in Microsoft Office applications (Excel, PowerPoint, Word, MS Access) and ability to learn new technology applications as and when needed Desire to work in a fast paced, challenging and dynamic multi-cultural environment Ability to work under pressure and multi-task with strong attention to detail Excellent communication skills with ability to converse clearly with business stakeholders Display values of Accountability, Partnership, Client Centricity, Innovation, Integrity with a commercial and solution orientated mindset. Working knowledge of German would be an added advantage How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
Posted 2 months ago
12 - 17 years
15 - 20 Lacs
Hyderabad
Work from Office
"Urgent Hiring: TA Head for Reputed Hospital Chain for Corporate @ Hyderabad Location , Preferable Telugu language We're seeking an experienced Recruitment Leader to join our team as TA Head for a renowned hospital chain with 15+ branches across India. Key Requirements: - Strong recruitment expertise with leadership and management skills - Ability to manage a team of 20+ members - Willingness to travel across Pan India - Flexibility with work timings (6-day week, corporate role) - Qualification - MBA HR - 12 + Years Experience in Recruitments preferable in Hospitals Offer:- Salary: 12-20 LPA (based on current CTC and fitment) - Strong and Dynamic Person , Pleasant Personality, Good Communication Skills , Good leadership Quality. Interested person send the updated Cvs to smita.gurung@cielhr.com
Posted 2 months ago
4 - 8 years
8 - 14 Lacs
Pune
Hybrid
We have an excellent opportunity for Planning and Forecasting Analyst (Workforce and Headcount Planning) Professionals - 4+yrs at Avalara Technologies, Pune. Note - Kindly read the job description before applying. About Avalara: We're Avalara. We're defining the relationship between tax and tech. Weve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year. Last year, our tribe expanded by a cool thousand people - there's nearly 7,000+ of us now. Our growth is real and were not slowing down - not until we've achieved our mission - to be part of every transaction in the world. Overview: We are seeking a highly motivated Work Force Management (WFM) Specialist to oversee workforce planning, real-time monitoring, and performance optimization using the WFM tool. The ideal candidate will have experience in forecasting, scheduling, and analytics to ensure efficient staffing and service level achievement. Responsibilities: 1. Workforce Planning & Scheduling o Develop, manage, and optimize schedules using the WFM tool.o Ensure proper staffing levels to meet business demand.o Adjust schedules in response to changing forecasts and operational needs . 2. Real-Time Monitoring & Intraday Management o Monitor agent adherence, queue activity, and service levels in real time.o Take proactive steps to mitigate operational risks (e.g., schedule changes, reallocation of resources).o Communicate intraday updates to stakeholders and recommend adjustments as needed. 3. Forecasting & Capacity Planning o Analyze historical data and trends to create accurate demand forecasts.o Work closely with operations and HR to plan for seasonal or unexpected workload changes.o Provide insights on staffing efficiency and optimization opportunities. 4. Reporting & Analytics o Generate reports on key WFM metrics, including forecast accuracy, shrinkage, and adherence.o Use data-driven insights to improve workforce efficiency and performance.o Present findings to leadership and provide recommendations for continuous improvement. 5. Process Optimization & Collaboration o Work cross-functionally with customer support, HR, and leadership to enhance workforce planning.o Identify inefficiencies in workflows and propose solutions for improvement.o Support integration and customization of the Assembled WFM tool to align with business needs. Qualifications & Skills • Experience: 2+ years in workforce management, preferably with Assembled WFM or similar tools.• Technical Skills: Proficiency in workforce planning software, Excel/Google Sheets, and data analytics .Analytical Thinking: Ability to interpret data and make data-driven decisions. Communication: Strong verbal and written communication for stakeholder collaboration.• Problem-Solving: Ability to adapt quickly to changing operational needs. Preferred Qualifications • Experience in customer support, call centers, or BPO environments. Familiarity with API integrations and automation within WFM tools Knowledge of workforce forecasting methodologies.
Posted 2 months ago
2 - 5 years
3 - 5 Lacs
Mumbai
Work from Office
Role Description The role is an extension of the onshore Business Management & Control team CB DIPL Utility. It involves liaising with COOs and Business Managers across the CB products and Infrastructure partners.The role requires a hands-on individual, who will be involved in the day to day running of the business & responsible for business management activities across all CB products. Overview: Deutsche Banks Corporate Bank (CB) is a market leader in cash management, trade finance & lending, securities services and Trust & Agency Services. Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. Corporate Bank Central: The corporate Bank Central team comprises of the Business management, Divisional control office, KYC, Mercury & other central functions. The scope of the Business Management activities will typically be diverse and may include strategic business planning, financial control and reporting tasks, control function liaison, headcount management and compensation matters, IT and Ops service management and enhancement, co-ordination of business case approval and project sponsorship. Your Key Responsibilities Acting as an owner and the first point of contact to coordinate tasks and admin activities for the Managing Director and/or Director including: Co-ordinate calendars / schedules to ensure effective time management and prioritization of engagements where necessary Own the setup of meetings across multiple time zones, booking rooms and coordinating catering so that events run without disruption. Working with the Site Lead Assistant to co-ordinate and oversee site-wide events. Prepare materials for internal and external mandates e.g. presentations, spreadsheets, management reports, agendas to a professional standard, maintaining attention to detail Provide administrative support for project work and ad hoc activities, including division specific tasks (eg on-boarding, space planning) Establish trust to be able to handle sensitive telephone and email correspondence. Cover for other assistants for holiday/sickness Screen telephone calls, pass on messages. Actively share knowledge with fellow Assistants and foster support culture across divisions and provide cover when other team assistants are out of office Works with other Assistants where necessary to ensure support needs are covered eg short-term absence Supporting and coordinating with Team Lead Assistant with onboarding and offboarding process for joiners and leavers to the team, including email communications, IT set up, drive access, advising on asset collection and return Managing team email distribution lists, update joiners and leavers and conduct periodic recertification in coordination with Team Lead Assistant Managing and coordinating Travel requests and submission of reimbursement claims thereof. Expense management coordinating for payments of the vendor invoices & submitting reimbursement claims Recertification & new access requests, approvals of various business drives, share point and business applications Managing the on-boarding process for new joiners, movers & off-boarding for all leavers. Required to undertake special project work as requested and on an ad hoc basis. Managing and coordinating Travel requests and submission of reimbursement claims thereof Managing approval matrix in the system Document Archiving Implement best practices Job Requirements Excellent verbal and written communication skills. Ability to converse clearly with regional and global employees Highly organized individual and an excellent planner with attention to detail Experience of working in multi-tasking, timeliness, and quality focused environments Good organizational skills and the ability to prioritize heavy workloads to ensure optimum service delivery, demonstrating flexibility when handling multiple tasks Ability to work well under pressure in a fast-paced environment. Excellent computer skills (MS Office) including email applications. Ability to work well in virtual teams in matrix organizations. Flexible, reliable and adaptable with a positive approach Able to proactively initiate, develop, and maintain effective working relationships with team members including stakeholders, demonstrating the ability to cooperate with a variety of people. The ability to anticipate needs and act independently Ability to handle confidential information and use discretion around sensitive management issues Your Skills & experience: Bachelors degree level (Business Administration) or equivalent qualification Experience in a business management/control discipline / project management Significant attention to detail and high degree of initiative Excellent skills in using MS Office in specific Power Point and Excel Driven and motivated to work under tight timelines. Excellent communication & Coordination skills B2 / C1 level German speaking is an added advantage
Posted 3 months ago
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