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3 Operational Improvements Jobs

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0.0 - 3.0 years

0 Lacs

haryana

On-site

Roles and Responsibilities of a Customer Care Specialist: Customer Service through calls Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements(SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal Service Attendance & Accountability policies Execute issue /query & Client level delivery quality on calls Adhere to Customer resolution and ensure proper documentation &follow-up Identify, share and support operational improvements Eligibility: Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT, (Except Stats, Math's Hons & Eco Hons) Age upto 31 years Gap should not be more than 4 years after graduation Undergraduates/ pursuing graduation are NOT eligible Candidates who are currently located in Delhi NCR/Gurgaon are only eligible Work Experience: Freshers and Experienced- 0-29 months Excellent communication skills- Written and Verbal Should be willing to work in night shifts (shift will start from 5.30 pm goes up to 5am with Saturday Sunday fixed off- 9.5-hour shift with 8.5-hour login) Proficient in computer usage and Basic knowledge of MSOffice/ Excel ,

Posted 22 hours ago

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

Key Responsibilities: Market Development: Monitor the EV ecosystem, track industry trends, and analyze competitor products and EV charging infrastructure. Recruitment & Manpower Management: Plan and recruit EV dealer staff, ensuring adequate manpower and enhancing productivity across regions. Training: Develop and deliver training programs on EV products, sales processes, customer satisfaction, and soft skills. Performance & Motivation: Monitor EV sales team performance, provide feedback, and implement strategies for retention, motivation, and continuous improvement. Compliance & Feedback: Stay updated on EV norms and guidelines, gather dealer and employee feedback for operational improvements.,

Posted 1 day ago

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5.0 - 8.0 years

2 - 3 Lacs

Gurugram

Work from Office

Oversee daily production & dispatch; ensure quality, yield & consistency; control raw material & wastage; maintain hygiene & FSSAI norms; plan manpower & train staff; track reports, workflows & CCP; resolve issues & ensure compliance.

Posted 1 week ago

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