6 Metrics Development Jobs

The role involves directing quality control activities for all client deliverables, playing a key role in resolving any issues that may arise. You will lead a team of Agents, focusing on developing performance metrics, providing ongoing coaching, and supporting skill development. Collaboration with Operations, Client Success, and People Development is crucial to ensure successful business initiatives and call methodology. You will be responsible for measuring call effectiveness, preparing meeting feedback forms, and monitoring the outcomes of implemented recommendations. Recording feedback and communicating areas of improvement to team members will be essential. Additionally, you will provide insights to operations leaders on campaign performance and industry trends affecting products and services. Partnering with Training, you will organize agent-related training activities and continually assess performance to drive improvements aligned with evolving industry trends. Offering recommendations to Operations and Client Success on deliverable criteria, changes, and issues will be part of your responsibilities. Facilitating call calibrations and identifying improvement opportunities on agent calls are also key aspects of the role. **Education and Experience:** - Bachelor's degree or equivalent related experience is required. - A minimum of 3 years of Supervisory and/or leadership experience is necessary. - A minimum of 3 years of Quality Assurance and Call Monitoring experience is essential. **Knowledge, Skills, and Abilities:** - We are looking for someone who can inspire and empower teams. - Ability to collaborate effectively with others. - Strong analytical skills, including managing large amounts of data, creating spreadsheets, and maintaining attention to detail. - Excellent organizational skills and the ability to multitask over extended periods. - Clear and effective verbal and written communication skills. - Ability to deliver instructions clearly and concisely, providing necessary materials and documentation while fostering growth. - Attention to detail is crucial, with the flexibility to adapt to evolving business needs. This position requires a proactive approach to quality control, team leadership, and continuous improvement, making it an exciting opportunity for an experienced professional with a passion for driving performance excellence.,

We are looking for a Product Owner to join our team in Client Onboarding & Regulatory Services to ensure the consistent and effective deployment of transformational initiatives through agile project management and UAT oversight activities. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls, and develop client relationships. This is a Team Specialist position at Director level within the Change Analytics & Strategy team. As a Product Owner, you will guide a squad to deliver system and functional changes in a timely and efficient manner, aligned with the team strategy. You will be responsible for developing and maintaining plans that include the end-state vision, strategic and tactical initiatives, and product backlogs. Managing sprints from idea creation through deployment, identifying client needs, designing and validating concepts, developing epics and user stories, and managing within a budget are key responsibilities. You will also develop comprehensive user stories documentation, lead overall execution with Technology and Testing partners, and participate in requirements elaboration and design sessions with Operations and technology partners. Key Responsibilities: - Ensure complete and accurate documentation of processes & procedures related to the changes delivered by the squad. - Build relationships and gain consensus with key partners and clients. - Develop and deliver effective presentations to senior management, product teams, and project teams. - Develop metrics to measure KPIs, usage patterns, and other relevant analytics. To be successful in this role, you should have experience in managing projects or exposure to the end-to-end project lifecycle. Knowledge and experience of working within a structured project management framework are essential. Experience in Agile Scrum Development is preferred, along with knowledge of the testing life cycle. You should be a quick self-starter with a proactive attitude, able to work in a fast-changing environment and with international locations. Strong verbal and written communication skills are necessary, with the ability to express complex technical concepts in business terms and report to management. Strong analytical, problem-solving, and organizational effectiveness skills are also required. Qualifications: - Certification as a Product Owner or Scrum Master. - Strong prioritization skills to balance key priorities and make decisions on cost vs benefits. - Intellectual curiosity and a growth mindset. - Strong experience working in an agile team. At Morgan Stanley, we are committed to maintaining the first-class service and high standard of excellence that have defined us for over 89 years. Our values include putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back. We offer an opportunity to work alongside the best and brightest, supported and empowered in a collaborative and creative environment. We provide attractive and comprehensive employee benefits and perks, with ample opportunities for growth and advancement within the company. Our culture of inclusion is evident through our focus on recruiting, developing, and advancing individuals based on their skills and talents. Join us at Morgan Stanley, where you can maximize your full potential in a supportive and inclusive environment.,

As a key member of our team, your responsibilities will include assigning tasks, coaching, counseling, and disciplining employees. You will be in charge of administering scheduling systems, communicating job expectations, and planning, monitoring, and reviewing job contributions. Your role will also involve providing information and analysis to support organizational strategic plans and reviews. You will be responsible for preparing performance reports by collecting, analyzing, and summarizing data and trends. Additionally, you will play a crucial role in planning and implementing strategies and operations to improve systems and processes while effectively managing staff members. Your duties will require you to determine operational strategies through needs assessments and performance reviews. You will be accountable for developing, analyzing, evaluating, delivering, and interpreting key metrics for our Center. This includes presenting the metrics in a clear and actionable format for sharing with our Center and Leadership teams. Overall, your contributions will be integral to the success and growth of our organization as we work towards achieving our goals and objectives.,

The Ethics & Compliance Specialist will leverage their conceptual knowledge in the field of Ethics and Compliance to address a variety of straightforward issues, with guidance from colleagues and leadership. They will be responsible for analyzing potential solutions using standard procedures and developing a thorough understanding of the company, its processes, and clientele. The role involves understanding key business drivers and applying this knowledge to resolve problems in uncomplicated scenarios through technical expertise, judgment, and established precedents. Key responsibilities include managing the process for monitoring investigative due diligence reviews, overseeing the approval process for high-risk third parties, maintaining due diligence documentation for review, conducting internet research and anti-corruption database checks, analyzing due diligence results to identify risks and mitigation strategies, administering company policies in the policy management system, handling conflict-of-interest processes, addressing questions related to the gifts and entertainment policy, developing metrics for program performance reporting, and contributing to special projects as needed. The ideal candidate should possess a Bachelor's degree in business, international relations, or a related field, along with at least 2 years of relevant experience. They should demonstrate professionalism, a positive attitude, diplomatic skills in interacting with various organizational levels, strong written and oral communication abilities, experience managing multiple projects of varying complexity, initiative in driving results, proficiency in Microsoft Office and SharePoint, effective research and documentation skills, organizational prowess, teamwork capabilities, public speaking proficiency for training facilitation, and a genuine interest in ethics and compliance. The organization is known for its innovative contributions to the energy sector, building trusted partnerships and driving the energy transition with a global team of over 30,000 professionals. Together, they have tackled complex challenges such as laying subsea infrastructure, installing offshore wind platforms, and promoting sustainable energy solutions for a safer and greener future.,

The job requires you to be responsible for achieving sales targets for the assigned product in the designated area/region. You will be expected to drive the company's vision and contribute to the development of innovative new products. Market research plays a crucial role in identifying user needs for new products and updates. You will need to prioritize product opportunities based on predefined criteria and requirements established during research. Conducting competition benchmarking to understand product strengths, weaknesses, opportunities, and threats is essential. Your role will involve establishing requirements and specifications for new products and effectively communicating the vision and goals of new products to the development team. Leading and participating in planning meetings, as well as providing guidance on product direction, are key responsibilities. Managing cross-functional teams across business, sales, product, design, and engineering departments is a crucial part of the job. Developing metrics to evaluate product success, determining necessary enhancements, and collaborating with customers, team members, and external stakeholders to ensure a comprehensive understanding of products and evolving needs are also part of the role. As a candidate, you are required to have an MBA with 3 to 5 years of sales experience. Strong communication skills and proficiency in Hindi and English (Marathi optional) are necessary. Proficiency in MS Office, particularly MS Excel, is essential. Knowledge of the sales process, good presentation skills, problem-solving abilities, and the capacity to understand customer issues are desired qualities. Flexibility to relocate as per company requirements is expected. Interested candidates meeting the above criteria are encouraged to apply for the position. Please send your applications to careers@europalocks.com. Apply Now Note: All Offer Letters and Appointment Letters are issued exclusively from the Head Office under the signature of the GM Operations. They are dispatched via courier from the Head Office and are never issued by hand or distributed directly at any factory or sales location.,

The role involves responsibilities such as calculating, reviewing, and analyzing Manufacturing Variances, PPV, and cost revaluation. Setting up JDE cost and items, supporting inventory calculations for Excess and Obsolescence, and LCM valuation. Collaborating on Month-End Close activities to resolve inventory-related issues and ensure accuracy. Managing routine material requests, overseeing work orders, and addressing accounting variances proactively. Additionally, the position includes managing obsolescence/disposition processes, analyzing daily inventory using data from various sources, monitoring aging Inventory and work orders, and developing inventory-related KPIs and metrics. Proficiency in general accounting tasks like journal entries and account reconciliations is crucial for growth within the position. Supporting SOX controls, audit requests, and problem-solving with innovative analytics are key aspects of the role. The ideal candidate should possess computer skills, particularly in Microsoft Office products, excellent communication, problem-solving, and interpersonal skills. Demonstrated ability to work effectively in a team environment with a strong focus on customer satisfaction. Basic knowledge of cost accounting is required, along with a Bachelor's degree in accounting/finance or business admin with a focus on Accounting/Finance and 5-8 years of operational accounting experience. Familiarity with ERP/MRP systems, strong Excel skills, and advanced understanding of US GAAP accounting principles are necessary. Amneal is an equal opportunity employer that values diversity and inclusion, promoting a workplace free from discrimination based on various factors like caste, religion, gender, or disability.,