25 Metrics Development Jobs

As a Quality Control Director in this role, your responsibilities include: - Directing quality control activity for 100% of client deliverables, and assisting in the resolution of deliverable issues. - Providing leadership to the team of Agents, including developing metrics for performance and productivity, as well as ongoing coaching and skill development. - Coordinating with Operations and Client Success to ensure business initiatives are met, and collaborating with People Development on call methodology. - Measuring the effectiveness of calls, preparing meeting feedback forms, and monitoring the results of stated recommendations. - Recording feedback and communicating areas of improvement...

Role Overview: You will be responsible for designing, training, and fine-tuning large language models, transformer-based models, and diffusion models for specific business use cases. Additionally, you will stay updated on emerging GenAI trends and drive proof-of-concept initiatives. Your role will involve curating and preprocessing large-scale structured and unstructured datasets for model training and evaluation. You will also apply advanced techniques to optimize model performance and efficiency, collaborate with ML engineers for model deployment, and lead technical discussions while contributing to strategic AI roadmap planning. Key Responsibilities: - Design, train, and fine-tune large l...

As a Senior Specialist - Integrity & Ethics Investigations at R1, your role involves overseeing and performing confidential compliance investigations, forensic data review, managing complaints intake, and developing investigation reports. You will be part of a global workforce dedicated to optimizing financial systems and enhancing patient experiences in the healthcare industry. **Key Responsibilities:** - Manage compliance investigations including data review, conducting interviews, and drafting reports - Determine root cause analysis and recommend corrective action plans - Oversee operational reviews with integrity, efficiency, and confidentiality - Manage R1's hotline system for timely ha...

As an Operations Consultant in the Restaurants industry, your role will be crucial in developing and nurturing the Succession Pipeline for all key roles within the organization. Your responsibilities will include: - Identifying and grooming top talent to transition into the Operations Consultant role, as well as facilitating the development and transition of new Restaurant Managers. - Coordinating classes and training sessions, assessing their impact on restaurant results through student evaluations. - Conducting training sessions that not only motivate individuals but also enhance their competencies, thereby improving their performance and overall contribution to the restaurant's success. -...

As a Data Privacy Compliance Manager, your role involves managing and monitoring compliance with all applicable Data privacy laws, regulations, and standards including DPDPA, GDPR, etc. You will be responsible for performing regular compliance assessments and reporting, such as Data Privacy Impact Assessment (DPIA). Working closely with business and technical team members, third-party vendors, and auditors is essential to ensure adherence to all applicable Data protection laws, regulations, and standards. Additionally, you will provide periodic and ad hoc security awareness training for employees/contractors to enhance Data Protection awareness relevant to their job functions and evaluate th...

Role Overview: You will be responsible for leading quality and performance engineering teams in India, defining quality strategies, improving operational processes, ensuring product performance standards, and fostering a culture of continuous improvement. Your role will require strong leadership, technical acumen, and experience in managing cross-functional teams across global regions. Key Responsibilities: - Drive the execution and delivery of features by collaborating with multi-functional teams, architects, product owners, and engineering managers. - Make critical decisions that contribute to the success of the product and proactively address potential issues. - Partner with Product Manag...

Role Overview: The Global Finance Group at Lam drives financial strategies based on expert understanding of Lam's breakthrough technologies, the semiconductor market, and the global business environment. As a Business Operations Analyst at Lam, you will spearhead process improvement initiatives by collecting and analyzing data, evaluating processes, developing metrics, and identifying root causes for future improvements. Your role will involve organizing cross-functional project teams, communicating team progress, and surveying best practices to showcase operational excellence at Lam. Key Responsibilities: - Spearhead process improvement initiatives - Collect and analyze data to evaluate pro...

Role Overview: You are sought after to fill the role of Senior Director of Software Engineering at Salesforce's quality and performance engineering teams in India. Your responsibilities will include defining and implementing quality strategies, improving operational processes, ensuring product performance standards, and fostering a culture of continuous improvement. The role demands strong leadership, technical expertise, and a proven track record in managing cross-functional teams across global regions. Key Responsibilities: - Drive the execution and delivery of features by collaborating with various multi-functional teams, architects, product owners, and engineering managers. - Make critic...

You will be responsible for training administration management, overall training coordination, and content development. Your key deliverables will include: - Using the Learning Management System for content creation, deployment, assessment, surveys, and MIS management. - Overseeing the implementation, assessment, and facilitation of training programs across Shoppers Stop stores, including the Services Office. - Identifying training requirements from stakeholders and customizing training programs to meet those needs. - Identifying training gaps by constantly assessing the complexity of the business environment. - Managing the training calendar for the month/quarter and ensuring training cover...

As a Service Delivery Manager, you will be responsible for overseeing transactional quality, leading standardization, adopting best industry practices, and implementing new methodologies to help meet overall business objectives. You will lead the overall Quality function and effectively manage resources. **Key Responsibilities:** - Lead Quality support for a strategic offering including Quality as a Service (QaaS). - Provide quality support and develop metrics and dashboards in line with customer requirements. - Ability to lead a team, coordinate with teams spread across multiple locations and time zones, and drive standardized practices. - Meet and exceed client metrics by maintaining consi...

As a Project Manager at Lam in the Global Operations - Supply Chain - SC Business Operations group, you will be spearheading process improvement initiatives. Your expertise in systems knowledge and business process acumen will be crucial as you collect and analyze data, evaluate processes, develop metrics, and identify root causes using data-driven indicators for future improvements. By organizing cross-functional project teams, you will effectively communicate team progress and share best practices, showcasing your dedication to operational excellence at Lam. - Create and run pricing review programs such as economic order quantities, consignment pricing, and other cost analytics. - Plan, pe...

As an Ethics & Compliance Specialist, you will leverage your conceptual knowledge in the field of Ethics and Compliance to address a variety of straightforward issues, with guidance from colleagues and leadership. You will be responsible for analyzing potential solutions using standard procedures and developing a thorough understanding of the company, its processes, and clientele. This role involves understanding key business drivers and applying this knowledge to resolve problems in uncomplicated scenarios through technical expertise, judgment, and established precedents. Key responsibilities: - Managing the process for monitoring investigative due diligence reviews - Overseeing the approva...

As a Business Associate within the Markets Operations Chief of Staff team, you will play a crucial role in supporting various administrative activities related to Markets Operations functions. Your primary focus will be on driving administrative, operational, reporting, and quality improvements through collaboration with internal teams. Additionally, you will lead the development and implementation of communication and employee engagement strategies for Operations function(s), including presenting strategies to Operations leadership regularly and assisting with central Markets Operations communications. Your key responsibilities will include: - Tracking business financials, employee headcoun...

Develops and implements complex business analysis plans, performs and implements process improvement initiatives. Collaborates with clients to modify or tailor existing analysis or reports to meet their specific needs or identifies solutions to non-standard tasks/queries. Develops metrics, collects data to identify root cause of problems, measures performance against process requirements and performs cost and benefit analyses. 7-10 years of experience From the attachment • Work closely with business collaborators such as Product Managers/Owners, Marketing managers, Technical Leads and Architects to captures the business requirements, translate them to user stories with acceptance criteria. •...

You will be responsible for reviewing T&E reports in the expense tool as per the Global T&E policy and ensuring that expenses align with internal and external Regulatory/Tax requirements. Additionally, you will create Business Reporting, handle various processes including the corporate card management program and accounting review, and ensure all processes adhere to agreed SLAs and T&E controls. Furthermore, you will prepare monthly reports of the processes handled and be accountable for developing and maintaining key Metrics that drive the success of the T&E program. Your role will also involve continuous improvement of processes, developing a relationship framework with Internal customers ...

The Associate Director, Strategic Program Analytics will be responsible for supporting the Director, Agile Sourcing Hyderabad lead data and performance efforts for the entire Global Procurement organization. This role supports the analytics, process improvement for data governance and quality and documentation of scoring performance against Global Procurements priorities and objectives. This includes reporting on data gathering requirements, goals, priorities, and documenting key performance indicators (KPIs) for the procurement portfolio across its strategic initiatives. This role will support Global Procurement by providing appropriate data and insights to generate value opportunities ensu...

You will be responsible for managing and monitoring compliance with all applicable data privacy laws, regulations, and standards such as DPDPA and GDPR. This includes performing regular compliance assessments like Data Privacy Impact Assessments (DPIA) and working closely with business and technical team members, third-party vendors, and auditors to ensure adherence to data protection laws. Additionally, you will provide periodic and ad hoc security awareness training for employees and contractors to enhance their understanding of data protection in relation to their job roles. Your role will also involve recommending and developing Key Performance Indicators (KPIs) and metrics to evaluate t...

DESCRIPTION Join Amazon's APAC Payment Business Operations team as a Senior Program Manager in India. You'll drive operational excellence for our next-generation online payment systems, managing business health for Payments and Gift Cards across APAC. Your role will be crucial in resolving operational issues that impact customer experience and payment performance. You'll collaborate with global teams, manage third-party partnerships, and lead initiatives to enhance our payment offerings. Key job responsibilities . Lead partner assessments, contract negotiations, and launch readiness for new payment projects . Drive improvements to address customer pain points within the Payments organization...

The group you will be a part of is Global Operations - Supply Chain - SC Business Operations. As a Project Manager at Lam, you will lead process improvement initiatives by leveraging your systems knowledge and business process acumen. Your primary responsibilities will involve collecting and analyzing data, evaluating processes, developing metrics, and identifying root causes using data-driven indicators for future improvements. By organizing cross-functional project teams, you will effectively communicate team progress, share best practices, and demonstrate your commitment to operational excellence at Lam. Your key responsibilities will include creating and running pricing review programs s...

The role involves directing quality control activities for all client deliverables, playing a key role in resolving any issues that may arise. You will lead a team of Agents, focusing on developing performance metrics, providing ongoing coaching, and supporting skill development. Collaboration with Operations, Client Success, and People Development is crucial to ensure successful business initiatives and call methodology. You will be responsible for measuring call effectiveness, preparing meeting feedback forms, and monitoring the outcomes of implemented recommendations. Recording feedback and communicating areas of improvement to team members will be essential. Additionally, you will provid...

We are looking for a Product Owner to join our team in Client Onboarding & Regulatory Services to ensure the consistent and effective deployment of transformational initiatives through agile project management and UAT oversight activities. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls, and develop client relationships. This is a Team Specialist position at Director level within the Change Analytics & Strategy team. As a Product Owner, you will guide a squad to deliver system and functional changes in a timely and efficient manner, aligned with the team strategy. You will be responsible for...

As a key member of our team, your responsibilities will include assigning tasks, coaching, counseling, and disciplining employees. You will be in charge of administering scheduling systems, communicating job expectations, and planning, monitoring, and reviewing job contributions. Your role will also involve providing information and analysis to support organizational strategic plans and reviews. You will be responsible for preparing performance reports by collecting, analyzing, and summarizing data and trends. Additionally, you will play a crucial role in planning and implementing strategies and operations to improve systems and processes while effectively managing staff members. Your duties...

The Ethics & Compliance Specialist will leverage their conceptual knowledge in the field of Ethics and Compliance to address a variety of straightforward issues, with guidance from colleagues and leadership. They will be responsible for analyzing potential solutions using standard procedures and developing a thorough understanding of the company, its processes, and clientele. The role involves understanding key business drivers and applying this knowledge to resolve problems in uncomplicated scenarios through technical expertise, judgment, and established precedents. Key responsibilities include managing the process for monitoring investigative due diligence reviews, overseeing the approval ...

The job requires you to be responsible for achieving sales targets for the assigned product in the designated area/region. You will be expected to drive the company's vision and contribute to the development of innovative new products. Market research plays a crucial role in identifying user needs for new products and updates. You will need to prioritize product opportunities based on predefined criteria and requirements established during research. Conducting competition benchmarking to understand product strengths, weaknesses, opportunities, and threats is essential. Your role will involve establishing requirements and specifications for new products and effectively communicating the visio...

The role involves responsibilities such as calculating, reviewing, and analyzing Manufacturing Variances, PPV, and cost revaluation. Setting up JDE cost and items, supporting inventory calculations for Excess and Obsolescence, and LCM valuation. Collaborating on Month-End Close activities to resolve inventory-related issues and ensure accuracy. Managing routine material requests, overseeing work orders, and addressing accounting variances proactively. Additionally, the position includes managing obsolescence/disposition processes, analyzing daily inventory using data from various sources, monitoring aging Inventory and work orders, and developing inventory-related KPIs and metrics. Proficien...