2661 Chat Support Jobs - Page 9

Be a part of international BPO !!We are seeking confident individuals with good communication skills to join our team. Candidates should be able to engage with international clients and handle queries efficiently. DROP YOUR CV @HR HARDIK- 9058873049. Perks and benefits Cabs services Experience in International BPO.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadia @ 7898822545, Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

BPO - Hiring For Voice, Non Voice - Email and Chat Process -2.65 LPA -GGN under graduate most welcome Rotational shift, cabs whatsapp CV now to schedule interview HR 79827 39499

Job Summary: - We are looking for a dedicated/ professional and detailed oriented Customer care representative. This role involves providing customer service support on calls for credit card process. We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their Credit card-related inquiries. Who we are looking for? Only graduates can apply Preferably customer service experience Good Spoken Bengali & English Computer Skills ability/experience using computer applications Typing Speed - 30 WPM Call Handling Etiquette What you would be doing? Handle customer inquiries and resolve issues efficiently. Provide accurate information to customer Process transactions and maintain customer records. Deliver excellent customer service and enhance customer satisfaction. What you will be signing up for? Promising career progression Best in industry compensation Transport facility Comprehensive training and development throughout your tenure World class work culture, you would not want to miss! POC- HR GAURANGI Carry your CV And Passport size photo. Mention (HR Gaurangi) on top of cv. Contact: 8595828966(Only WhatsApp- No Calls) Venue- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya (Take E-rickshaw to Hanuman Chowk) Timings : 10am- 3pm

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 18k -45k 5 Days Working Rotational Shift Immediate Joiners Location - Gurgaon & Noida Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 Nashrah - 7856082868 HR Anjali - 8290468925

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 18k -45k 5 Days Working Rotational Shift Immediate Joiners Location - Gurgaon & Noida Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp Call & WhatsApp HR Anjali - 8290468925 HR Garima - 8360251609 Nashrah - 7856082868

Profile -Customer Service Executive - Voice / Chat / Blended / Travel Support / Tech Support Salary - 18k -45k 5 Days Working Rotational Shift Immediate Joiners Location - Gurgaon & Noida Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp Nashrah - 7856082868 HR Anjali - 8290468925 HR Garima - 8360251609

As a Customer Care Executive at EaseMyTrip.com , you will be the voice of the company, ensuring a smooth and satisfying experience for our customers across all travel verticalsincluding flights, hotels, trains, buses, and holiday packages. You will handle customer queries through calls, emails, and chat, provide timely resolutions, and maintain high service standards. Your role is vital in building customer trust, resolving issues efficiently, and contributing to EaseMyTrips mission of delivering hassle-free and reliable travel experiences. Key Responsibilities: Customer Communication: Manage inbound calls, emails, and chat inquiries to provide accurate and timely assistance related to bookings, modifications, refunds, and cancellations. Issue Resolution: Address and resolve customer concerns across all EaseMyTrip products by providing practical and empathetic solutions. Product Expertise: Stay updated on travel products, features, and offers to deliver informed support and recommendations to customers. Query Documentation & Follow-Up: Record all customer interactions in the CRM system and follow up on unresolved issues to ensure complete customer satisfaction. Customer Feedback: Collect and relay customer feedback to internal teams for improving services, offerings, and customer experience. Performance Management: Meet individual targets for call handling time, resolution accuracy, and customer satisfaction as set by the support department. Training Participation: Attend regular training to stay current on tools, policies, and travel industry updates to better assist customers. Escalation Handling: Escalate complex or unresolved queries to senior support or technical teams, ensuring clear communication with the customer throughout the process. Policy Compliance: Follow all company policies, service protocols, and communication standards in every customer interaction. Team Coordination: Collaborate with other departments such as operations, refunds, and technology teams to ensure seamless resolution of customer concerns. Preferred Candidate Profile: Experience: 03 years of customer service experience. Prior experience in travel, hospitality, or BPO handling calls, emails, or chats is preferred but not mandatory. Educational Qualification: Minimum: High school diploma. Preferred: Graduate degree or certification in travel, hospitality, or customer service. Communication Skills: Excellent spoken and written communication in Hindi and English . Additional regional language proficiency is a plus. Problem-Solving Ability: Quick thinker with a calm approach to managing complaints and delivering satisfactory solutions. Attention to Detail: Accuracy in data entry, documentation, and booking-related processes is essential. Tech Comfort: Proficient in using customer service software, CRM systems, and call-handling platforms. Adaptability: Comfortable working in rotational shifts, weekends, and holiday schedules. Interpersonal Skills: Strong team spirit with a collaborative attitude and willingness to assist peers when needed. Empathy & Patience: High emotional intelligence to manage stressed or frustrated customers with care and professionalism. Customer-First Mindset: Passionate about delivering delightful customer experiences and resolving problems with ownership.

Greetings from [24]7.ai India. Contact Hr : 81476 72851- Registration code - ARC 106 Designation: Associate and Senior Associate Responsibilities: International Semi voice Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service Qualifications: PUC (12th)/ Diploma (3years) / undergraduates / BE / B.Tech and graduates from any stream are eligible to apply. Freshers & candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply Salary Range: Voice INR 2.9LPA- 4.0LPA (Incentive Goodies) Benefits: 2 way free cabs Medical insurance for self and dependent 5 days working 2 days rotational offs Note: Maximum 30 years age limit Contact Hr : 81476 72851- Registration code - ARC 106 Immediate joiners only Work from office only Night shifts (US/ Australian) only No general day shifts

2. Hiring for Chat process Graduate with 6 months exp in banking 24/7 Rotational shifts 5 Days working 2 Rotational Weekoff Salary - 28k inhand+ incentives Perks and benefits one side cab and upto5k performance incentives

Must have 2+ years experience in International Voice Process Must have excellent communication skills Salary up to 5.6 LPA (DOE) Hybrid to start, remote in a few months Location: Pune Non-Voice Rotational shifts and week-offs

It’s International chat Process. Excellent communication skills HSC/ Graduate, Both can apply International Chat Process (For fresher): 21 K CTC & 17 K in hand & For Experienced (Must have 1 year any BPO exp on paper) , CTC- 23 K & 18.5 K In hand Required Candidate profile Training will be done on day time only Shift – Night shift (04:00 PM to 11: 00 AM, Any 9 hours Shift) Cab facility: in odd hours only (11:00 PM to 05:00 AM; either pick/drop) Weekly Offs –2 Rotational

About the company: Orange Health is India's leading on-demand diagnostics lab for urban Indian consumers and is positioned as the fastest diagnostics lab in India. We were recognized as the Diagnostics Startup of the Year 2025. Launched in January 2021, Orange Health Labs is amongst the most loved brands in the healthcare sector, with over 30,000 reviews and the highest rating on Google for all its facilities across the country, and an NPS close to 90! Orange Health Labs is among the best places to work, with a team of 1,000+ people across the company. We believe in treating colleagues with respect and investing in their growth for the long term. You can learn more about our work culture on our careers page and LinkedIn page. Our vision is supported by some of the worlds leading investors like Accel, General Catalyst, Y Combinator, Bertelsmann India, Amazon, and other marquee names. We have been recognized as a Future Unicorn for two consecutive years by Hurun India. About the role: As a Customer Support Executive, you will be responsible for responding to customer inquiries, resolving issues, and maintaining customer satisfaction through chat support. What will you get to do? Respond to customer inquiries through a semi voice process in a timely and professional manner. Provide customers with accurate information and solutions to their queries. Escalate complex issues to the appropriate team members. Maintain customer satisfaction by providing exceptional customer service. Collaborate with team members to improve customer support procedures and practices. Monitor and track customer feedback and suggest improvements to the team. Meet and exceed performance metrics such as response time, resolution time, customer satisfaction score, and productivity. Skills we are looking for Communication skills: You should be effectively able to interact with customers in Hindi and English in order to provide comprehensive and straight-to-the-point resolutions. Multitasking and problem solving: Have the ability to switch attention from one task to another and be able to get to the bottom of every issue with as little inquest as possible. We aim for a user wait time of under 1 minute and resolution time: Because users expect answers that can help them resolve their problem quickly. Active listening: In order to understand the message of our user, comprehend the information and respond thoughtfully. Attention to detail: In order to increase your productivity and reduce the likelihood of error. Fluency in English and Hindi is mandatory. Why join us? Market competitive salary. Well known for a collaborative culture with a top 10% rating on Glass door. Fastest-growing health tech company in India with marquee investors. Opportunity to build a product that will have a significant impact on people's health and well-being. Shift Timings and Guide Lines: Looking for immediate joiners in Chat Support and Call Support agents. 6 days working (rotational shifts and week-offs) No work from home option Rounds of interview (All face-to-face): -Round 1: Hiring Manager and Trainer -Round 2: Versant test

Teleperformance is a French MNC with operations in 100+ countries. We are recruiting candidates who wish to work and grow their career in the Customer Service Industry. If you can speak English along with any of the below mentioned languages, you can apply and directly walk-in to our Ambattur office for an interview. Address given below. Requirements: 1 year experience in Non-Voice Process/ Voice Process Typical Customer Support/ Customer Service executive Must know languages: English/Tamil/Hindi/Malayalam Only Graduates can apply with proper documents. 2025 passed out not eligible Looking for immediate joiners Job Details: Hiring: Tamil, English, Hindi speaking with Experience Work Mode: Work from Office Shift Timing: Rotational shifts between 8:00 AM - 12AM (Any 9-hour shift) Work Schedule: 6-day rotational work with 1 rotational week-off Languages Required: Tamil, Hindi, English CTC: 20k WORK LOCATION - Ambit IT Park, Ambattur, Chennai. kindly walk to Ambattur, AMBIT IT Park. or Interested candidates can contact HR Sree vedha - 6385418226.

Hiring for UK process non voice process Graduate and under graduate can apply Excellent communication Skill Fresher and Experience both can apply Typing speed 25 words in min Both side cab facilities Contact - Yash- 7454978934 Required Candidate profile Respond to customer inquiries via chat (non-voice) Resolve issues with clear, concise, and grammatically sound written communication Maintain high-quality service standards with timely responses

Greetings from Campus Marg, we are hiring International chat support executives in huge numbers. Reachout our recruiters for more details, numbers mentioned at the end Company : MNC Client Experience :- Min 1 year international chat required 5 Days Working || 2 Offs Both Sides Cab Rotational shift Rotational Week offs Required Skills: Excellent Communication in English. 1 Year (Complete 12 months) of Experience is required in International Chat Candidates must comfortable working in night Shifts Work from Office Candidates should be ready to join immediately ( max 15days notice period ) Interview rounds- HR Screening Operations Round For Chat: Versant Test (58) Live Chat Assessment. For assistance or to schedule your telephonic interview, you can contact our HR team: Prathyusha-8790033881 Latha - 87900022887 Ravi - 87900044113 Manas - 9398911820

Hiring: Customer support (In chat) Experience: min. 1 year in chat support Graduates only Location: Bangalore CTC: up to 4 LPA Contact: 9653852049 (HR gaurav)

Hiring for International Chat / Upselling Process Undergrad/Grad with 1 yr exp can apply Salary- 22k to 24k in hand MIV upto 3500 Rotational Shifts and Offs 5 Days working Loc- Gurgaon Call/Whatsapp Lakshita@8595954721 Alok@9810964095 Perks and benefits Travel Allowance upto 4k Upselling incentives

Hiring for International Chat Support - Gurgaon Undergrad/Grad Fresher can apply Salary- 15k to 20k in hand Rotational Shifts Night Shifts Rotational off 5 Days working MIV upto 2500 Travel allowance upto 4k Shivani 9910987637 Ritika 9625633417

About Teleperformance: Teleperformance is a French Multinational company with operations in 80+countries and overall 4lakh and more passionate people working in the organization is one of the world's leading Customer experience management services providers. Job Description: We are recruiting candidate's min 6 month of email Candidates with Six-month experience preferable , salary will be 20k TH- 25KCTC per month. We prefer candidates with Under graduation and graduation who are familiar and are interested to work and build their career in the BFSI Industry, however candidates from any streams can apply. Benefits: * Access to large Infrastructure (Cafeteria,Training and Play area etc.) * Statutory Benefits * Internal Job Posting, Jump programs for employees to promote growth for employees inside the organization. To qualify candidates should complete minimum years of service as per their Grade. Roles & Responsibilities: * Primary responsibility is to increase the revenue of Bank; Customer Support executive will address the concerns if any raised by the customer and assist them to resolve it over phone. * Chat and mail Process- Calling existing and potential customers to explain the features of the products and services. * Resolving the queries and concerns of customers in a timely manner on Email. * Positioning relevant products and services to the users according to their Purchasing Behaviour. Upselling, Cross selling. * Pitching the products and services of Bank to potential customer over a call and generate business for the Bank. * Excellent Communication in English * Under Graduation/Graduation mandatory Work Specifics: * 6 Days working/ Rotational Week Off. * 9 Hours Shift- 24/7 Shift * min 6months experienced candidates can Apply * Language - Mandatory with English Communication * Location - Bangalore -Hebbal Venu Details: Teleperformance Business Services India 3 1, Chiranjeevi Layout, Hebbal Kempapura, Bengaluru, Karnataka 560024 Contact Person: HR Veda: 8095047893

Chat Sales Representative is responsible for providing excellent customer service and driving sales via live chat and messaging platforms. This role involves understanding customer needs, answering inquiries, recommending our services, and converting chats into successful sales opportunities. Key Responsibilities : Engage customers in real-time through chat to understand their needs and provide tailored product recommendations. Respond promptly to inbound sales inquiries and follow up with potential leads. Upsell and cross-sell products based on customer interest and behavior. Achieve or exceed daily, weekly, and monthly sales targets. Maintain product knowledge to offer accurate information and advice. Handle multiple chats simultaneously while maintaining high service quality. Update CRM systems with lead and sales information. Collaborate with sales, marketing, and customer support teams to optimize chat strategies. Resolve basic customer service issues or escalate complex ones to the relevant department. Requirements & Qualifications : High school diploma or equivalent; Bachelor's degree in marketing, business, or related field is a plus. Previous experience in sales, especially in chat or digital channels, is highly preferred. Excellent written communication skills with a persuasive tone. Strong interpersonal and problem-solving abilities. Comfortable working in a fast-paced, KPI-driven environment. Familiarity with chat platforms, CRM tools, and e-commerce platforms. Skills : Strong typing speed and accuracy. Sales-oriented mindset. Multitasking and time management. Product knowledge. Customer-centric approach. Tech-savviness and adaptability. KPIs (Key Performance Indicators): Chat-to-sale conversion rate. Average response time. Customer satisfaction score (CSAT). Sales revenue generated through chat. Number of chats handled per shift. Benefits: 5-day Work Week Attractive compensation package Opportunities for career growth in international customer support. Performance Bonus

We are hiring for Chat Process Roles & Responsibilities: > Manage customer interactions via live chat > Maintain a positive, empathetic, and professional attitude Salary: 26.5k Inhand 5 Days working Cab facility Available Location: Gurgaon Required Candidate profile 1. UG/Graduate min 6 months of experience in Chat Process 2. Excellent written communication skills 3. Ability to work in Rotational shifts To Apply Contact Vanshika - 8920557308 (Call/Whatsapp)

Job Summary: As a Chat Support Agent, you will be responsible for providing high-quality, real-time customer service via chat. You will address customer queries, resolve issues, and provide necessary information to ensure customer satisfaction. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and the capability to manage multiple chat conversations efficiently. What are we looking for? Key Responsibilities : 1. Customer Interaction: Provide support to customers via live chat on various platforms. Respond to customer inquiries in a professional and timely manner. Assist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns. 2. Issue Resolution: Identify and resolve customer issues and complaints effectively. Escalate unresolved issues to higher-level support teams when necessary. Maintain a calm, positive, and helpful attitude with all customer interactions. 3. Product and Service Knowledge: Stay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information. Provide clear and concise explanations to customers regarding products, services, or policies. 4. Chat Handling: Manage multiple customer chats simultaneously while maintaining a high level of customer service. Ensure that chat responses are efficient, clear, and accurate. Meet performance metrics for response time, resolution time, and customer satisfaction. 5. Documentation: Document customer interactions accurately in the system. Log up all inquiries, complaints, and solutions provided for future reference. Maintain detailed records of customer issues and feedback for quality and training purposes. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Your expected interactions are within your own team and direct supervisor. You will be provided detailed to moderate levels of instruction on daily work tasks and detailed instruction on new assignments. The decisions that you make will impact on your own work. You will be an individual contributor as a part of a team, with a predetermined, focused scope of work. Please note that this role may require you to work in rotational shifts. KPI performance: Past performance metrics (response time, resolution rate, customer satisfaction scores). Qualifications: Any Graduation Years of Experience: 1 to 3 years

Skill required:Query Management - Service Desk Voice Support Designation:Customer Service Associate Job Location:Noida Qualifications:Any Graduation Years of Experience:1-3 What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer service support to clients with respect to their operations. The team acts as a Single Point of Contact ("SPOC") to meet the communication needs of both users and clients, and to satisfy both customers and clients. In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements. What are we looking for Ability to work well in a team Adaptable and flexible Agility for quick learning Collaboration and interpersonal skills Written and verbal communication Roles and Responsibilities In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Noida

Skill required: Social - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for 1. Excellent communication skills - Written & Verbal2. Tech proficiency and knowledge on AI platforms & tools3. Experience working in User issue resolution environment Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation