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1.0 - 5.0 years
0 Lacs
kozhikode, kerala
On-site
As a Customer Service Representative, your role involves responding to customer inquiries through various channels such as phone, email, and chat to ensure prompt and accurate delivery of information. You will assist in processing customer orders and managing service requests with a strong focus on maintaining a high level of accuracy. It will be essential to document customer interactions and feedback in our CRM system to continuously improve service quality. Collaborating with senior team members to resolve complex issues and escalate concerns as necessary will also be a key responsibility. Additionally, participating in training sessions to enhance product knowledge and customer service s...
Posted 5 days ago
0.0 - 4.0 years
0 - 0 Lacs
noida, uttar pradesh
On-site
You will be responsible for handling 80% chat and 20% voice customer support, resolving queries efficiently in both English and Hindi, maintaining professionalism, and keeping accurate records. In addition, you will need to escalate issues as needed in a fast-paced environment. Your qualifications should include being a graduate in any discipline, fluent in English and Hindi, and scoring a minimum of 5 in the Versant-4 assessment. This position is open to both freshers and experienced candidates. The salary for freshers is 19,000 CTC / 15,000 in-hand, while experienced candidates can expect 23,000 CTC / 20,000 in-hand. This is a full-time position located in Noida, Uttar Pradesh, with benefi...
Posted 5 days ago
1.0 - 6.0 years
3 - 15 Lacs
pune, maharashtra, india
On-site
Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skill...
Posted 5 days ago
1.0 - 6.0 years
3 - 15 Lacs
bengaluru, karnataka, india
On-site
Description We are looking for enthusiastic individuals to join our Non-Voice/Chat Process team in India. The ideal candidates will be responsible for handling customer inquiries via chat, ensuring a seamless experience for our users. Responsibilities Engage with customers through chat to provide assistance and support. Resolve customer queries efficiently and effectively while maintaining a high level of customer satisfaction. Document customer interactions accurately in the system. Collaborate with team members to improve processes and enhance customer experience. Meet or exceed individual and team performance metrics. Skills and Qualifications Excellent written communication skills in Eng...
Posted 5 days ago
1.0 - 5.0 years
3 - 15 Lacs
hyderabad, telangana, india
On-site
Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skill...
Posted 5 days ago
1.0 - 5.0 years
3 - 15 Lacs
hyderabad, telangana, india
On-site
Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skill...
Posted 5 days ago
1.0 - 5.0 years
3 - 15 Lacs
hyderabad, telangana, india
On-site
Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skill...
Posted 5 days ago
0.0 - 4.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Customer Support Executive for Voice & Chat Process at our Noida, Sector 62 office, you will have the following responsibilities: - Handle customer queries primarily via chat (80%) and also through voice calls (20%). - Provide excellent service and effectively resolve customer issues. - Communicate professionally in both English and Hindi languages. - Accurately log customer interactions and escalate complex concerns when necessary. - Adapt to a variety of customer interactions in a fast-paced environment. To qualify for this role, you need to meet the following requirements: - Education: Graduate in any discipline. - Experience: Freshers and experienced candidates are welcome. - Langua...
Posted 5 days ago
0.0 - 5.0 years
3 - 4 Lacs
pune
Work from Office
Capita is hiring for Executive to support UK based Utility process in Pune (Email Process) Eligibility: Graduates Freshers (non-technical background) or candidates with a minimum of 6 months of relevant Email process experience Work Window: UK shift (5 days working) 2-way cab provided Immediate joiners Only Walkin Interviews Date: 4 -Nov-2025 (Tuesday) Time - 11:30am - 4:30pm Location - Capita India, B1 Sez, Magarpatta, Hadapsar, Pune Contact Person - Anisha, Veronica, George & Chaitanya
Posted 5 days ago
2.0 - 5.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Job Description : Customer Success Team (CST) Printo Experience : 25 years in customer support, operations, or client coordination Role Overview As part of the CST, you will be the primary link to our clientsbuilding strong relationships through close interaction, proactive communication, and exceptional service. You will serve as the operational backbone, ensuring smooth order execution and timely deliveries, while always keeping client needs and satisfaction at the center. Your role involves close coordination with sales, production, and logisticsquickly resolving any issues and keeping clients informed every step of the way.. Key Responsibilities Client Relationship Management: Build stro...
Posted 5 days ago
1.0 - 5.0 years
4 - 6 Lacs
kolkata, pune, delhi / ncr
Work from Office
Openings for International Voice & Chat for Pan India Salary Up-to - 6LPA Min -12 Months exp required for International Chat or Voice in Customer Care or Service ( BPO ) Excellent Communication Skills Call @ Tripti -9811978143 / Komal -88608 30840
Posted 6 days ago
1.0 - 6.0 years
2 - 4 Lacs
noida, greater noida, delhi / ncr
Work from Office
Role & responsibilities Interacting with customer for resolving billing issues Interacting Chat Process US shift Preferred candidate profile Shud be good in com skills Minimum 12th pass, HSC Shud be ok working in night shifts Shud have atleast 1 year experience in international process Whatsapp or call - Harshita (8381998035)
Posted 6 days ago
1.0 - 4.0 years
2 - 4 Lacs
gurugram
Work from Office
Process: Wyndham (International Chat/ Email) Customer Support Role Salary: 32,000 CTC Working Days: 5 Days | Rotational Shifts Hotel Reservation Profile Location: Gurgaon (Work From Office) Transport: Both Side Cabs Provided Required Candidate profile Requirements: Excellent English communication skills Minimum 1 year of International Chat/ Email Experience Interested can Call or Whatsapp @ Rajiya 9354352748
Posted 6 days ago
10.0 - 20.0 years
9 - 15 Lacs
noida, gurugram, delhi / ncr
Work from Office
Quintes Global hiring Manager Customer Services(Order Management) for Ireland based renowned Biotech company specialising in the development, manufacture and marketing of clinical diagnostic products !! Job Location- Noida Shift- US shift 5 Days week Need immediate joiner Drop Facility & dinner facility will be given by company Role- Manager-Customer Services (Order Management) Job Summary: The Customer Service Manager (Team Lead) will be responsible for ensuring that customers have a first-class experience while dealing with Organisation. The role requires the incumbent to support the Manager in ensuring that all touchpoints from order enquiry to post order receipt support are addressed tim...
Posted 6 days ago
0.0 - 5.0 years
1 - 3 Lacs
mumbai, mumbai suburban, mumbai (all areas)
Work from Office
Process- Zee 5 Blended Profile (Email, Chat & Calls) Versent 5 English Communication Shifts: Night Shifts Only (5pm– 2am | 12 am – 9 am | 4pm -1 am) 1 Rotational Week Off Salary: Up to 25,000 Freshers & Experienced Required Candidate profile Qualification : Min HSC Location: Malad west, Mumbai How To Apply..? To Scheduled Your Interview Call Or What'sApp HR Shruti :-7741969223
Posted 6 days ago
0.0 - 5.0 years
1 - 4 Lacs
kolkata, howrah, park circus
Work from Office
Hiring International Blended Chat and Voice Process Customer Support Associate Location : Kolkata (Work from Office) CTC- 3.60LPA For Blended Fresher CTC - 4.10LPA For Blended Experience CTC- 2.50LPA-3.10LPA For Chat Experience - 0- 1 year of experience in any Domain Call/ WhatsApp - 9147047910 9073639536 9007152957 If you are not getting any response then please share your cv below mentioned number 9007152578, 8620034086 Eligibility: Education: HS & Graduates only Excellent written English communication Willing to work in rotational Night shifts 5 Working Days Selection Rounds: HR Interview Assessments: Operations Round Job Highlights: International Chat process International Voice Process ...
Posted 6 days ago
0.0 - 4.0 years
2 - 4 Lacs
mohali, chandigarh, kharar
Work from Office
Job Title: Customer care Executive Location: Mohali Work Mode: Work from Office Qualification: Minimum 12th Pass or Graduate (any stream) Excellent English communication skills are mandatory ***To Apply:**** Share your resume with HR Diksha at 9988265439 (For a quick response, send your CV on WhatsApp) Job Responsibilities: Handle customer chats to inform them about products and services Maintain a high level of professionalism and customer satisfaction Ensure good typing speed and accuracy Be flexible for rotational shifts Participate in online HR and Manager rounds Salary & Benefits: Up to 24,000 in-hand per month starting upto 35,000 CTC Provident Fund (PF) + Travel Allowance + Incentives...
Posted 6 days ago
1.0 - 2.0 years
4 - 5 Lacs
gurugram
Remote
Role Type: Customer Support – Chat (Voice not required) Graduate Exp in International Chat or Dual Chat process required Fluent in Urdu or Bengali or English or Hindi typing and speaking skills Required Candidate profile Comfortable with rotational shifts (including night) only training at MNC Gurgaon office then completely work from home. rotational shift.chat and email to assist users with a crypto trading platform.
Posted 6 days ago
1.0 - 6.0 years
3 - 4 Lacs
noida
Work from Office
Tech Mahindra is hiring for UK & Canadian Telecom (International Chat) Process Location : Noida Requirements: - Excellent communication - Minimum 1 year of experience in chat process - Min HSC - Comfortable to work in rotational shifts Benefits: - Both ways transportation provided for locations within specified boundaries - Performance-based incentives Interested candidates can share cv's on Email : Radha.shukla1@TechMahindra.com Whatsapp / Contact no : 8527058998
Posted 6 days ago
0.0 - 1.0 years
1 - 3 Lacs
chennai
Work from Office
Greetings from Sutherland!!! (Walk in detail) Walk in candidates mention "Tejas HR" on Top of your resume. Monday to Friday (10 AM - 1 PM) A1 Block, Ground floor. We are hiring candidates for International NON Voice Process - Customer Support Job Criteria: 1) Immediate joiners required Should be available to join us in the month of November. 2) Excellent verbal communication skills 3) Freshers and tenured can apply Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.8 LPA to 3 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift...
Posted 6 days ago
0.0 - 3.0 years
0 - 3 Lacs
ahmedabad
Work from Office
Assist consumers with service inquiries, troubleshooting, and issue resolution. Maintain a positive, empathetic, and professional attitude toward consumers. 26k -36k Salary + Incentives Meal provided Cab for night shifts Share Resume on:-8200326423 Required Candidate profile Excellent written communication skills in English (fluency required). Basic computer knowledge and typing speed of 30+ WPM. Willingness to work in rotational shifts / night shifts (if required).
Posted 6 days ago
0.0 - 3.0 years
0 - 2 Lacs
bengaluru
Work from Office
Minimum Skill Requirement (MSR) Account: Food Delivery Role Title: Advisor (Customer Support) Minimum Educational Qualification: 12th / Diploma / Graduate Essential Skills: Clear spoken and written communication ( Kannada + basic English+ Hindi ). Technical Skills: 1) Primarily in English (at Versant 3 proficiency level) and Hindi. Services in any other prominent Indian languages (Kannada). Computer Literacy: Familiarity with using email, chat tools, and CRM software. Keyboard Skills: Typing and data entry skills 30 WPM with 90% Accuracy Logical Aptitude 2) Customer Service Skills: Active listening to understand customer concerns. Customer Service Mind set Patience, empathy, and politeness w...
Posted 6 days ago
0.0 - 5.0 years
1 - 5 Lacs
noida, gurugram, delhi / ncr
Work from Office
Hiring for Chat Process Gurgaon Location Freshers & Experienced Candidates Welcome! Process: Chat / Non-Voice Location: Gurgaon Walk-in Venue: Human Before Resource Pvt. Ltd. (HBR) Block F-1, Sector 3, 4th Floor, Near HCL Technologies, Sector 16 Noida Metro – Exit Gate 3, Noida – 201301 Working Days: 5 Days Cab Facility: Both Side Salary: Freshers: 20,000 In-Hand Experienced: Up to 36,000 In-Hand Contact Our HR Team: 7290845078 / 7678572840 / 9211376229 / 9147047909 / 9147047908 Roles & Responsibilities Handle customer queries and issues via chat support. Provide professional, timely, and accurate responses to customer inquiries. Maintain detailed records of customer interactions. Work colla...
Posted 6 days ago
1.0 - 5.0 years
2 - 4 Lacs
hyderabad, bengaluru
Work from Office
Hiring for International Voice Process- US Process Work from Office. Immediate joiners required. Location- Hyderabad Min 1 Yr Experience in international BPO 5 days working- 2 Way cab facility. Call Vaishnavi 9898014385 TO APPLY. . . Required Candidate profile Excellent communication in English is required. Chennai- Graduation is mandatory Should be ready to work from office-
Posted 6 days ago
0.0 - 1.0 years
1 - 3 Lacs
chennai
Work from Office
*12th/10*3 yrs diploma/Any graduate *Excellent communication in english *Fresher -15 take home *Exp-25 to 27 take home *Night shift *one way cab *Direct walk in *Immediate joine *openings till nov 7th only *chennai call jeevitha-9940812026/8925733223 Required Candidate profile *Fresher and experience both can apply *exp candidates should have min 6 months into any international process *work from office, work from home,hybrid based on ur communication only chennai candidate
Posted 6 days ago
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