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Tata Digital (Frontend) - Email & Inbound Process / Sal Upto 25K CTC
Teleperformance (TP)

0.0 - 3.0 years

2 - 4 Lacs

Mumbai, Mumbai suburban, Mumbai (all areas)

Work from Office

Profile: Tata Digital (Frontend) Process: Email & Inbound Process Good Verbal & written Comm. skills Graduate with Min. 6 months Exp. Shift : Rotational Shift | 1 Rotational Week OFF Salary:20K Inhand | 25K CTC Required Candidate profile Qualification: Any Graduate Exp.: Graduate with Min. 6 months Exp Apply Now, Contect For More Details / Information HR Aditya L - 7030023969 (Call/Whatsapp) Perks and benefits High salary package with Friendly workculture !

Posted 4 days ago

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Sr Associate : Customer Support : Bangalore : 3.6 LPA : Grads and UG
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

Bengaluru

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Hi We are looking forward to hire Customer Support Associates in Bangalore. Key Highlights : > Minimum 1 yr Exp in Customer Support/BPO > Good Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Custom...

Posted 5 days ago

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Chat Support Executive || Walking Drive || Navi Mumbai -Airoli
Sutherland

0.0 - 5.0 years

2 - 3 Lacs

Navi mumbai

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Mega Walk-in Drive Chat Support Executive at Sutherland Position: Chat Support Executive Location: Liberty Tower, Airoli (Near Reliable Plaza, Navi Mumbai) Work Mode: Work from Office What We Offer Shift: Night Shift (Rotational) Working Days: 5 days working Offs: 2 rotational offs Salary: Exciting package + attractive incentives Environment: Dynamic workplace with supportive team culture Eligibility Criteria Education: HSC / Graduate (Freshers welcome!) Skills: Excellent written & verbal communication skills Availability: Immediate joiners preferred Experience: Freshers or candidates with prior BPO/Customer Support experience Why Choose Sutherland? Be part of a global leader in customer sup...

Posted 6 days ago

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Email Support Executive
Teleperformance (TP)

1.0 years

2 - 4 Lacs

Chennai

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Greetings from Teleperformance!!! Hiring for International Non-Voice Process Customer Support - Email Support Looking for an immediate joiner only FRESHERS NOT ELIGIBLE TO APPLY Minimum 6 months experience is Mandatory Good communication skills Job Location: Ambit IT Park, Ambattur, Chennai Salary- Max upto 4 LPA Any Degree Mandatory 5 days work 2 days rotational off 24/7 Rotational shifts - (9hrs login - 8hrs work and 1hr break) Pick up and drop cab facility available with in boundaries Interested candidates can send your Resume in WhatsApp to JAGAN HR 9842425551 NOTE: Mention as "HR - Jagan" at top of your CV Candidates can come for direct Walk-in to the below mentioned address Walk-in Add...

Posted 6 days ago

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International customer support-voice/Semi voice/Non voice || 5.5 lpa
Axis Services

0.0 - 4.0 years

1 - 5 Lacs

Hyderabad

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International Customer Support (Voice / Non-Voice/Semi Voice) Key Responsibilities Handle inbound and outbound interactions through voice, chat, and email. Resolve customer queries, complaints, and technical issues effectively. Ensure excellent customer experience with professional and empathetic communication. Provide accurate information regarding products, services, and policies. Maintain records and update CRM tools as per process guidelines. Eligibility Criteria Education: Intermediate / Graduate / Undergraduate (any discipline). Experience: Freshers with excellent communication skills are welcome. 1 year of international customer support experience preferred (voice/technical support/No...

Posted 6 days ago

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Tata Digital (Frontend) // HSC Pass // Fresher // Sal upto 25K
Teleperformance (TP)

0.0 - 3.0 years

1 - 3 Lacs

Mumbai, Mumbai suburban, Mumbai (all areas)

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Job Role: Customer Support - Tata Digital (Frontend) Location: Malad (Aspee), Mumbai Job Description: We are hiring for the Tata Digital Frontend Process . The role involves handling customer interactions and providing support across various channels with professionalism and accuracy. Requirements: Graduate with minimum 6 months of experience Good communication skills Immediate joiners preferred Salary: 25,000 CTC (20,000 in hand) Shift Details: Rotational shifts between 9 AM -10 PM for females 24x7 rotational shifts for males (any 9-hour shift) One rotational week off To Apply / Contact For more information Contact on: HR Suresh - 7030021413

Posted 6 days ago

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MEGA Walkin Drive - Email/Chat Process
EXL

1.0 - 6.0 years

3 - 4 Lacs

Pimpri-chinchwad, Pune

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Hiring for Email/Chat Process :- Any graduate Minimum 1year of any experience Should have excellent English communication Candidate should have excellent English written skill Work from office Rotational shifts and Rotational week offs Incentives as per performance Both sides cab facility Interested candidates can walkin to the office for the interview.

Posted 1 week ago

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Process Associate
Axis Services

0.0 - 2.0 years

0 - 3 Lacs

Hyderabad

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Job Title: Customer Support Executive Voice Process Qualification : Intermediate & Above ( Note: Pursuing Higher Education & B. Pharmacy) Languages Required : English & Hindi (Regional language proficiency preferred) shifts - Day shift - 8 AM to 8 PM (any 9 hours shift) Working Days : 6 days a week, 1 rotational week off Transportation: 2,000 Transport Allowance Location - Hitech City Package - Freshers - 15k Take home Exp - 20400k +2k Min one year of experience in chat support. Immediate joiners .

Posted 1 week ago

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Content Moderation - Process Associate
Genpact

0.0 years

Warangal, Hanamkonda

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Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology service...

Posted 1 week ago

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Sr Process Associate : 3.89 LPA : Grads : Noida : 5 Days Work : Apply
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

Noida, New delhi, Gurugram

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Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with Min 1 Year Exp in Customer Service/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts For Females 4: 5 Days Working 5: 4000 TA 6: Good Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Ne...

Posted 1 week ago

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International Chat Process
IntouchCX

0.0 - 2.0 years

2 - 3 Lacs

Hyderabad

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Role & responsibilities We are looking for dynamic candidates to handle international customer queries via chat . The role involves assisting customers, resolving issues, and ensuring high customer satisfaction through effective written communication. Handle customer queries through live chat for international customers Provide accurate information about products/services Understand customer issues and offer basic troubleshooting or solutions Maintain professional, polite, and clear communication at all times Follow standard operating procedures (SOPs) Escalate complex issues to senior team members when required Maintain chat quality, response time, and customer satisfaction standards Update...

Posted 1 week ago

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International Chat Process
IntouchCX

0.0 - 3.0 years

2 - 4 Lacs

Hyderabad

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We are hiring enthusiastic and customer-focused professionals for an International Chat Process . The role involves providing real-time support to international customers through chat, ensuring high-quality service and customer satisfaction. Key Responsibilities: Handle customer queries via live chat in a timely and professional manner Provide accurate information and resolve customer issues effectively Maintain a high level of customer satisfaction through excellent communication Follow standard operating procedures and quality guidelines Document interactions and update customer records accurately Meet productivity, quality, and response-time targets Eligibility Criteria: Freshers or candi...

Posted 1 week ago

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Customer Service Executive
Taskus

0.0 - 5.0 years

Mumbai

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TaskUs Hiring for Customer Service Associates (Team Mates) who meet the following criteria: Eligibility: - Fresher and experienced both can apply. - Immediate joiners preferred Candidate must have excellent command over English. Position Details: - Designation: Team Mate - 5 Day working with rotational shifts and rotational Week-offs - Location: Office-based in Navi Mumbai - Cab Facility provided during odd hours This is a work from office opportunity! For details, Kindly come directly to the below mentioned address for the face to face Interview Contact Person: Bhanu Shree Address: 19th Floor , Building no. 9 Mindspace Airoli West Block-5, 5, MSEB Staff Colony, TTC Industrial Area, Airoli, ...

Posted 1 week ago

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Technical Support Executive
Teleperformance (TP)

0.0 - 2.0 years

2 Lacs

Mohali

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Roles and Responsibilities Provide technical support to customers via phone calls, emails, or chats. Troubleshoot and resolve customer issues related to software products and services. Collaborate with internal teams to identify solutions for complex problems. Maintain accurate records of customer interactions using CRM software. Desired Candidate Profile Any fresher graduate can apply. 0-2 years of experience in a similar role (Technical Support). Bachelor's degree in Any Specialization (BCA/B.Tech/B.E./Diploma/MCA). Average communication skills in English; ability to work on domestic processes. Immediate joiner; willingness to learn new technologies and adapt quickly. Day Shifts Chat Proce...

Posted 1 week ago

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BPO/International Customer Support Ahmedabad @ Up To 40K
Arise Solutions

0.0 - 4.0 years

3 - 4 Lacs

Gandhinagar, Ahmedabad, Vadodara

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International Customer Support Location: Ahmedabad (On-Site) Freshers: 26,000/month (CTC) • Experienced: Up to 38,000/month (CTC) • 5-Day Work Week (Rotational Shifts) • Night Shift Allowance • Cab Facility(at night shift)

Posted 1 week ago

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Hiring For International Chat Process | Non Voice | Live Chat Gurugram
Smart Vision Consultancy Services

1.0 - 2.0 years

3 - 4 Lacs

New delhi, Gurugram

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International Customer Service Chat Process location: Gurgaon gard or under Grad with 6 months of exp Salary upto 32k ctc Skills: Excellent comms skills 24/7 Shift working days: 5 Both Side Cab Call/WhatsApp @ 9354475254 (HR Nainy) Perks and benefits Both side cab and 1 time meal

Posted 2 weeks ago

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Global Customer Support Executive - BPO | Attractive Salary Up To 40K
Arise Solutions

0.0 - 5.0 years

3 - 4 Lacs

Gandhinagar, Ahmedabad, Vadodara

Work from Office

International Customer Support Location: Ahmedabad (On-Site) Freshers: 26,000/month (CTC) • Experienced: Up to 38,000/month (CTC) • 5-Day Work Week (Rotational Shifts) • Night Shift Allowance • Cab Facility(at night shift)

Posted 2 weeks ago

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BPO/International Customer Support- Upto 38K CTC@ Ahmedabad
Arise Solutions

0.0 - 4.0 years

3 - 4 Lacs

Gandhinagar, Ahmedabad

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Job Location: Ahmedabad Role: Chat Customer Support Package: 26K CTC to Upto 38K CTC 5 Days Working Rotational Shifts Night Shift Allowance Company-provided Cabs Health Insurance Strong Career Growth Path

Posted 2 weeks ago

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International non voice
IntouchCX

1.0 - 2.0 years

3 - 4 Lacs

Hyderabad

Work from Office

Job Description: We are looking for enthusiastic and customer-focused International Chat Support Executives to join our team. The role involves handling customer queries through chat for international clients while providing timely, accurate, and professional support. Key Responsibilities: Handle customer interactions via live chat (non-voice process) Resolve customer queries related to products/services efficiently Maintain a high level of customer satisfaction through quality responses Follow communication guidelines and standard operating procedures Document customer interactions accurately in internal systems Meet individual and team performance metrics (quality, productivity, TAT) Eligi...

Posted 2 weeks ago

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Inviting applications For Content moderation_Bengali+English_Hyderabad
Genpact

0.0 - 2.0 years

Kolkata, Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

Posted 2 weeks ago

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Inviting applications For Content moderation_Bengali+English_Hyderabad
Genpact

0.0 - 2.0 years

Kolkata, Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

Posted 2 weeks ago

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Process Associate
Wipro

0.0 - 1.0 years

0 - 1 Lacs

Kolkata

Work from Office

Hiring for Voice Process in Wipro Kolkata. PFB the Desired Candidate Profiles: Excellent Communication Skills Good typing skills Good English Comprehension Skills Good Analytical and Multitasking Skills Basic computer knowledge required but should be proficient in keyboard typing skills. Outstation candidates & out of transport boundary candidates need to relocate within the Wipro Transport Boundary area Should Have aadhar and pan card original. Required Skills: * Graduate/HSC Fresher with Excellent communication skills. *Qualified in Degrees ( B.ed, D.led, MBA, Ba LLB and any niche qualification) are not eligible. * Rotational shift *Full time Students Not Eligible *Self-Travelling & out of...

Posted 2 weeks ago

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Airline Refunds Executive | Email & Chat Support
Sutherland

0.0 - 1.0 years

1 - 3 Lacs

Thane, Navi mumbai, Mumbai (all areas)

Work from Office

We are Hiring for " Customer Support Associates" for an International Airline Travel Process . This opportunity is open to freshers with IATA certification and experienced candidates with airline refunds experience . The role involves handling customer queries related to airline refunds and travel operations through email and chat support . This is an excellent opportunity to build a career in the aviation, airline BPO, and travel support industry . Key Responsibilities | Airline Travel Support Handle airline customer support queries related to refunds, baggage issues, lost luggage, and flight disruptions Process airline refunds using Amadeus GDS Manage re-issues, re-bookings, schedule chang...

Posted 2 weeks ago

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Chat Process Executive
Firstsource

0.0 - 1.0 years

1 - 3 Lacs

Mumbai, Mumbai suburban

Work from Office

HIRING FOR INTERNATIONAL CHAT PROCESS WFO Location: FIRSTSOURCE 1st Floor, Athena Building, Recruitment Team Nearby Prism Tower, Goregaon West 400090 Education Qualification: Graduate fresher and HSC with experienced can apply (Commerce & Arts can Apply). SKILLS REQUIRED: Excellent verbal and Written communication skills. Basic Computer Knowledge. SHIFTS: 5 Days Working & 2 Rotational Week Off . Transport boundary: Western line- Church gate to Virar. Central line- CST to Thane [MAIN CITY]. Harbour line- CST to Vashi. Salary : Upto 3.5 Lpa Role: Customer Service Associate. Industry Type: BPO / Call Centre Department: Customer Success, Service & Operations. Employment Type: Full Time, Permanen...

Posted 2 weeks ago

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International Customer Support & Back office @ up To 40kCTC
Arise Solutions

0.0 - 5.0 years

3 - 4 Lacs

Gandhinagar, Ahmedabad, Vadodara

Work from Office

International Customer Support Location: Ahmedabad (On-Site) Freshers: 26,000/month (CTC) • Experienced: Up to 38,000/month (CTC) • 5-Day Work Week (Rotational Shifts) • Night Shift Allowance • Cab Facility(at night shift)

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Exploring Chat Support Jobs in India

The chat support job market in India is thriving, with many companies looking to hire talented individuals to provide customer support through chat platforms. Chat support roles are in high demand due to the increasing popularity of online shopping and the need for quick and efficient customer service.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Pune
  5. Hyderabad

Average Salary Range

The average salary range for chat support professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 5-7 lakhs per annum.

Career Path

In the chat support field, a typical career path may progress from a Customer Support Executive to a Team Lead, and eventually to a Customer Support Manager. With experience and additional training, professionals can also move into roles such as Quality Analyst or Operations Manager.

Related Skills

In addition to strong communication and problem-solving skills, chat support professionals are often expected to have knowledge of customer relationship management (CRM) tools, typing proficiency, and the ability to multitask effectively.

Interview Questions

  • How do you handle difficult customers? (basic)
  • Can you explain your experience with using chat support software? (basic)
  • How do you prioritize multiple chat conversations at once? (medium)
  • Have you ever had to escalate an issue to a supervisor? How did you handle it? (medium)
  • How do you ensure customer information is kept confidential during chat interactions? (medium)
  • Describe a time when you had to troubleshoot a technical issue for a customer through chat support. (medium)
  • What strategies do you use to provide excellent customer service in a chat environment? (advanced)
  • How do you stay updated on product knowledge to assist customers effectively? (advanced)
  • Can you provide an example of a time when you went above and beyond to help a customer through chat support? (advanced)

Closing Remark

As you explore opportunities in the chat support job market in India, remember to showcase your communication skills, technical knowledge, and problem-solving abilities during interviews. With the right preparation and confidence, you can excel in this dynamic and rewarding field. Good luck!

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