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Tr Transaction Procng Off - Non voice
Mphasis

0.0 years

Bengaluru

Work from Office

Role & responsibilities Customer Focused Attitude Willing to work in night and rotation shift Accurately follow pre-defined business process Ability to work within a team Adaptable to changing demands and conditions Ability to communicate at all levels and good communication skills Staying current with knowledge of products/processes and services offered by the client Ensure 100% adherence to schedule Preferred candidate profile Looking for only B.com, BBA, BCA, Bsc Graduates Only Freshers Must be able to type at 30 WPM with 95% accuracy (as per test results on typing software) Must be professional and courteous in all interactions with clients and staff Must have basic skills in usage of MS...

Posted 12 hours ago

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Urgent Hiring - NON-VOICE Process
Sutherland

0.0 - 3.0 years

Chennai

Work from Office

Greetings from Sutherland!!! (Walk in detail) Walk in candidates mention "Bharani HR" on Top of your resume. Friday (11 AM - 3 PM) A1 Block, Ground floor. Bharani HR- 7695999758 We are hiring candidates for International NON Voice Process - Customer Support Job Criteria: 1) Immediate joiners required Should be available to join us in the month of Feb 2) Excellent verbal communication skills 3) Freshers and tenured can apply Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.8 LPA to 3.5 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based o...

Posted 2 days ago

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Customer Service - Gurugram
Genpact

0.0 - 2.0 years

Noida, Gurugram, Delhi / ncr

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Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

Posted 2 days ago

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International chat process Jobs in gurgaon
Smart Vision Consultancy Services

1.0 - 4.0 years

1 - 4 Lacs

Gurugram

Work from Office

Mutual funds / corporate actions/ trading Loc-gurgaon International exp required BFSI Exp required Graduate/under-grad with 6 months exp in same profile salary-23k-35kctc skills: Fluent communications skills shifts- 24/7 contact-HR Nidhi-9311340225 Perks and benefits both side cab

Posted 2 days ago

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Walkin For freshers - Chennai
Cognizant

0.0 - 1.0 years

Chennai

Work from Office

Any Graduate in 2024 or 2025 with a three-year full-time degree Flexible to work in Shifts and Work from Office. interested to work in customer service domain can apply. Good communication skills are required. location - chennai.

Posted 3 days ago

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Hiring For International Non - Voice Process!!
Hexaware Technologies

1.0 - 5.0 years

2 - 5 Lacs

Chennai

Work from Office

*Job description: International Non - Voice Process - Telecom process Designation: Executive/ Sr.Executive Location: HEXAWARE TECHNOLOGIES/BPS; Chennai one SEZ IT PARK - GATE 2; IG-3, 3rd Floor, Phase 2, Pallavaram 200 Feet Ring Road, MCN Nagar Extension, Thoraipakkam, Chennai -Tamil Nadu 600097. Qualification: Graduation is mandatory. *Freshers are not Eligible. Notice period: Immediate Joiners preferable or 30 days' Notice is eligible. Desired Candidate Profile: Good communication skills with telecom experience is mandatory. Experience in Chat process is preferred. Min 6 month of experience in customer support (Voice- based preferred) within telecom domain. Experience in Technical support ...

Posted 3 days ago

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Fresher Financial Analyst Voice & Back Office Support
Arise Solutions

0.0 - 4.0 years

2 - 3 Lacs

Vadodara

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Handle inbound and outbound calls for customer support related to financial queries.Resolve client issues, provide solutions, and answer any questions related to financial services.Perform financial data entry, reconciliation, and analysis. Perks and benefits Free Meal, Cab , insurance cover , 5 Days working

Posted 3 days ago

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Content Moderation -Non Voice Bengali & English - Process Associate
Genpact

0.0 - 2.0 years

Kolkata, Hyderabad

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Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

Posted 1 week ago

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Tata Digital (Frontend) - Email & Inbound Process / Sal Upto 25K CTC
Teleperformance (TP)

0.0 - 3.0 years

2 - 4 Lacs

Mumbai, Mumbai suburban, Mumbai (all areas)

Work from Office

Profile: Tata Digital (Frontend) Process: Email & Inbound Process Good Verbal & written Comm. skills Graduate with Min. 6 months Exp. Shift : Rotational Shift | 1 Rotational Week OFF Salary:20K Inhand | 25K CTC Required Candidate profile Qualification: Any Graduate Exp.: Graduate with Min. 6 months Exp Apply Now, Contect For More Details / Information HR Aditya L - 7030023969 (Call/Whatsapp) Perks and benefits High salary package with Friendly workculture !

Posted 1 week ago

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Sr Associate : Customer Support : Bangalore : 3.6 LPA : Grads and UG
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

Bengaluru

Work from Office

Hi We are looking forward to hire Customer Support Associates in Bangalore. Key Highlights : > Minimum 1 yr Exp in Customer Support/BPO > Good Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Custom...

Posted 1 week ago

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Chat Support Executive || Walking Drive || Navi Mumbai -Airoli
Sutherland

0.0 - 5.0 years

2 - 3 Lacs

Navi mumbai

Work from Office

Mega Walk-in Drive Chat Support Executive at Sutherland Position: Chat Support Executive Location: Liberty Tower, Airoli (Near Reliable Plaza, Navi Mumbai) Work Mode: Work from Office What We Offer Shift: Night Shift (Rotational) Working Days: 5 days working Offs: 2 rotational offs Salary: Exciting package + attractive incentives Environment: Dynamic workplace with supportive team culture Eligibility Criteria Education: HSC / Graduate (Freshers welcome!) Skills: Excellent written & verbal communication skills Availability: Immediate joiners preferred Experience: Freshers or candidates with prior BPO/Customer Support experience Why Choose Sutherland? Be part of a global leader in customer sup...

Posted 1 week ago

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Email Support Executive
Teleperformance (TP)

1.0 years

2 - 4 Lacs

Chennai

Work from Office

Greetings from Teleperformance!!! Hiring for International Non-Voice Process Customer Support - Email Support Looking for an immediate joiner only FRESHERS NOT ELIGIBLE TO APPLY Minimum 6 months experience is Mandatory Good communication skills Job Location: Ambit IT Park, Ambattur, Chennai Salary- Max upto 4 LPA Any Degree Mandatory 5 days work 2 days rotational off 24/7 Rotational shifts - (9hrs login - 8hrs work and 1hr break) Pick up and drop cab facility available with in boundaries Interested candidates can send your Resume in WhatsApp to JAGAN HR 9842425551 NOTE: Mention as "HR - Jagan" at top of your CV Candidates can come for direct Walk-in to the below mentioned address Walk-in Add...

Posted 1 week ago

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International customer support-voice/Semi voice/Non voice || 5.5 lpa
Axis Services

0.0 - 4.0 years

1 - 5 Lacs

Hyderabad

Work from Office

International Customer Support (Voice / Non-Voice/Semi Voice) Key Responsibilities Handle inbound and outbound interactions through voice, chat, and email. Resolve customer queries, complaints, and technical issues effectively. Ensure excellent customer experience with professional and empathetic communication. Provide accurate information regarding products, services, and policies. Maintain records and update CRM tools as per process guidelines. Eligibility Criteria Education: Intermediate / Graduate / Undergraduate (any discipline). Experience: Freshers with excellent communication skills are welcome. 1 year of international customer support experience preferred (voice/technical support/No...

Posted 1 week ago

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Tata Digital (Frontend) // HSC Pass // Fresher // Sal upto 25K
Teleperformance (TP)

0.0 - 3.0 years

1 - 3 Lacs

Mumbai, Mumbai suburban, Mumbai (all areas)

Work from Office

Job Role: Customer Support - Tata Digital (Frontend) Location: Malad (Aspee), Mumbai Job Description: We are hiring for the Tata Digital Frontend Process . The role involves handling customer interactions and providing support across various channels with professionalism and accuracy. Requirements: Graduate with minimum 6 months of experience Good communication skills Immediate joiners preferred Salary: 25,000 CTC (20,000 in hand) Shift Details: Rotational shifts between 9 AM -10 PM for females 24x7 rotational shifts for males (any 9-hour shift) One rotational week off To Apply / Contact For more information Contact on: HR Suresh - 7030021413

Posted 1 week ago

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MEGA Walkin Drive - Email/Chat Process
EXL

1.0 - 6.0 years

3 - 4 Lacs

Pimpri-chinchwad, Pune

Work from Office

Hiring for Email/Chat Process :- Any graduate Minimum 1year of any experience Should have excellent English communication Candidate should have excellent English written skill Work from office Rotational shifts and Rotational week offs Incentives as per performance Both sides cab facility Interested candidates can walkin to the office for the interview.

Posted 1 week ago

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Process Associate
Axis Services

0.0 - 2.0 years

0 - 3 Lacs

Hyderabad

Work from Office

Job Title: Customer Support Executive Voice Process Qualification : Intermediate & Above ( Note: Pursuing Higher Education & B. Pharmacy) Languages Required : English & Hindi (Regional language proficiency preferred) shifts - Day shift - 8 AM to 8 PM (any 9 hours shift) Working Days : 6 days a week, 1 rotational week off Transportation: 2,000 Transport Allowance Location - Hitech City Package - Freshers - 15k Take home Exp - 20400k +2k Min one year of experience in chat support. Immediate joiners .

Posted 1 week ago

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Content Moderation - Process Associate
Genpact

0.0 years

Warangal, Hanamkonda

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology service...

Posted 2 weeks ago

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Sr Process Associate : 3.89 LPA : Grads : Noida : 5 Days Work : Apply
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

Noida, New delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with Min 1 Year Exp in Customer Service/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts For Females 4: 5 Days Working 5: 4000 TA 6: Good Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Ne...

Posted 2 weeks ago

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International Chat Process
IntouchCX

0.0 - 2.0 years

2 - 3 Lacs

Hyderabad

Work from Office

Role & responsibilities We are looking for dynamic candidates to handle international customer queries via chat . The role involves assisting customers, resolving issues, and ensuring high customer satisfaction through effective written communication. Handle customer queries through live chat for international customers Provide accurate information about products/services Understand customer issues and offer basic troubleshooting or solutions Maintain professional, polite, and clear communication at all times Follow standard operating procedures (SOPs) Escalate complex issues to senior team members when required Maintain chat quality, response time, and customer satisfaction standards Update...

Posted 2 weeks ago

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International Chat Process
IntouchCX

0.0 - 3.0 years

2 - 4 Lacs

Hyderabad

Work from Office

We are hiring enthusiastic and customer-focused professionals for an International Chat Process . The role involves providing real-time support to international customers through chat, ensuring high-quality service and customer satisfaction. Key Responsibilities: Handle customer queries via live chat in a timely and professional manner Provide accurate information and resolve customer issues effectively Maintain a high level of customer satisfaction through excellent communication Follow standard operating procedures and quality guidelines Document interactions and update customer records accurately Meet productivity, quality, and response-time targets Eligibility Criteria: Freshers or candi...

Posted 2 weeks ago

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Customer Service Executive
Taskus

0.0 - 5.0 years

Mumbai

Work from Office

TaskUs Hiring for Customer Service Associates (Team Mates) who meet the following criteria: Eligibility: - Fresher and experienced both can apply. - Immediate joiners preferred Candidate must have excellent command over English. Position Details: - Designation: Team Mate - 5 Day working with rotational shifts and rotational Week-offs - Location: Office-based in Navi Mumbai - Cab Facility provided during odd hours This is a work from office opportunity! For details, Kindly come directly to the below mentioned address for the face to face Interview Contact Person: Bhanu Shree Address: 19th Floor , Building no. 9 Mindspace Airoli West Block-5, 5, MSEB Staff Colony, TTC Industrial Area, Airoli, ...

Posted 2 weeks ago

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Technical Support Executive
Teleperformance (TP)

0.0 - 2.0 years

2 Lacs

Mohali

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Roles and Responsibilities Provide technical support to customers via phone calls, emails, or chats. Troubleshoot and resolve customer issues related to software products and services. Collaborate with internal teams to identify solutions for complex problems. Maintain accurate records of customer interactions using CRM software. Desired Candidate Profile Any fresher graduate can apply. 0-2 years of experience in a similar role (Technical Support). Bachelor's degree in Any Specialization (BCA/B.Tech/B.E./Diploma/MCA). Average communication skills in English; ability to work on domestic processes. Immediate joiner; willingness to learn new technologies and adapt quickly. Day Shifts Chat Proce...

Posted 2 weeks ago

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BPO/International Customer Support Ahmedabad @ Up To 40K
Arise Solutions

0.0 - 4.0 years

3 - 4 Lacs

Gandhinagar, Ahmedabad, Vadodara

Work from Office

International Customer Support Location: Ahmedabad (On-Site) Freshers: 26,000/month (CTC) • Experienced: Up to 38,000/month (CTC) • 5-Day Work Week (Rotational Shifts) • Night Shift Allowance • Cab Facility(at night shift)

Posted 2 weeks ago

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Hiring For International Chat Process | Non Voice | Live Chat Gurugram
Smart Vision Consultancy Services

1.0 - 2.0 years

3 - 4 Lacs

New delhi, Gurugram

Work from Office

International Customer Service Chat Process location: Gurgaon gard or under Grad with 6 months of exp Salary upto 32k ctc Skills: Excellent comms skills 24/7 Shift working days: 5 Both Side Cab Call/WhatsApp @ 9354475254 (HR Nainy) Perks and benefits Both side cab and 1 time meal

Posted 2 weeks ago

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Global Customer Support Executive - BPO | Attractive Salary Up To 40K
Arise Solutions

0.0 - 5.0 years

3 - 4 Lacs

Gandhinagar, Ahmedabad, Vadodara

Work from Office

International Customer Support Location: Ahmedabad (On-Site) Freshers: 26,000/month (CTC) • Experienced: Up to 38,000/month (CTC) • 5-Day Work Week (Rotational Shifts) • Night Shift Allowance • Cab Facility(at night shift)

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Page 1 of 2

Exploring Chat Support Jobs in India

The chat support job market in India is thriving, with many companies looking to hire talented individuals to provide customer support through chat platforms. Chat support roles are in high demand due to the increasing popularity of online shopping and the need for quick and efficient customer service.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Pune
  5. Hyderabad

Average Salary Range

The average salary range for chat support professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 5-7 lakhs per annum.

Career Path

In the chat support field, a typical career path may progress from a Customer Support Executive to a Team Lead, and eventually to a Customer Support Manager. With experience and additional training, professionals can also move into roles such as Quality Analyst or Operations Manager.

Related Skills

In addition to strong communication and problem-solving skills, chat support professionals are often expected to have knowledge of customer relationship management (CRM) tools, typing proficiency, and the ability to multitask effectively.

Interview Questions

  • How do you handle difficult customers? (basic)
  • Can you explain your experience with using chat support software? (basic)
  • How do you prioritize multiple chat conversations at once? (medium)
  • Have you ever had to escalate an issue to a supervisor? How did you handle it? (medium)
  • How do you ensure customer information is kept confidential during chat interactions? (medium)
  • Describe a time when you had to troubleshoot a technical issue for a customer through chat support. (medium)
  • What strategies do you use to provide excellent customer service in a chat environment? (advanced)
  • How do you stay updated on product knowledge to assist customers effectively? (advanced)
  • Can you provide an example of a time when you went above and beyond to help a customer through chat support? (advanced)

Closing Remark

As you explore opportunities in the chat support job market in India, remember to showcase your communication skills, technical knowledge, and problem-solving abilities during interviews. With the right preparation and confidence, you can excel in this dynamic and rewarding field. Good luck!

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