5463 Chat Support Jobs - Page 11

Hiring for BPO Companies for below profiles. Customer service, sales, travel and technical support. Salary: 15k to 35k + Incentives Shifts: Rotational Location- Gurugram and Noida Contact:- HR Arti: 9717324741 HR Kiran: 9354220282

Hi Job Seeker, Greetings from Shining Stars! Hiring for the Immediate Joiners Location: KOLKATA & BANGALURU Salary: KOLKATA (UPTO 20K CTC) BANGALURU (UPTO 25K CTC) Interview mode : WALK IN INTERVIEW Role & responsibilities Handling Customer Queries via chat, voice or blended mode. Troubleshooting and resolving customer issues. Providing Product Info. Maintaining records of logging customer interactions and outcomes. Meeting customer satisfaction and response time targets. Preferred candidate profile Excellent communication skills. Flexibilities with the rotational shifts. Flexibilities with the rotational week offs. Basic computer skills. Problem solving skills. BE AN EARLY APPLICANT A GREAT OPPORTUNITY FOR ALL WHO ARE SEARCHING! Candidates who are Interested in the profile do share your CV on the given number: UJWAL PANDITA - 8899851187 (DON'T CALL JUST SHARE YOUR CV) #bpo #customerservice #chatprocess #multinationalcompany #bpojobs #hiring #hiringalert #jobseekers #blendedprocess #voiceprocess #customersupport #customerhandling #communicationskills #css #csa #MNC #bulkhiring #opportunity #customersupport #chat #customerretention

Customer Service Associate (Non-voice) Salary upto 25k in hand + Incentives Both side Cabs Location: Gurugram -UG/Grad all can apply -Freshers are eligible -Excellent comms required Regards, Kiran- 9354220282 Vijay: 8920951207 Arti: 9717324741

We are looking for smart & young individuals to join our Banking process. Who should you be ? A graduate with good academic records and excellent written English skills & Comprehension skills. A dynamic personality with good communication skills. A keen player with an ability to learn fast and grow. A team player with a zeal to perform in a team and grow. What do we offer ? A fast-paced environment to learn and grow. An opportunity to work with a leading bank in the industry. Competitive salary with lucrative quarterly bonus and exciting R&R Programs. Job Profile - - Addressing customer queries at the correct authorization level. - Replying back to the queries of the customer through email or on social media channels. - Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time. - Making sure to meet and exceed escalation committed service levels. Role & responsibilities Preferred candidate profile We are seeking highly motivated candidates with exceptional communication and written skills to join our team in Noida, India. Candidates comfortable to travel Noida sector 128 are only recommended to apply . Must be a graduate. Perks and benefits If Interested please connect on call Ambika :-+91-9003362517, or else share your resume at ambika@netimpactlimited.com

Hiring for International Customer Support(Non Voice) Location : Ahmedabad Rotational Shift Fresher(26k CTC) and experience can apply Salary Upto 36KCTC Fluent English is required

We are hiring only freshers under the NAPS (National Apprenticeship Promotion Scheme). This program is specially designed for young candidates who want to start their career and gain practical work experience. Job Role: Customer Support Duration - 360 Days Program: NAPS (Apprenticeship Training) Location - Noida, Sector -125 Salary/Stipend: Up to 17,000 per month (as per company policy) Benefits: You will get hands-on training, industry exposure, and a chance to learn while working. After successful completion, you may also get an opportunity for a regular position in the company (based on performance and company requirement). This is a good opportunity for freshers to start their career journey with Religare Broking Ltd. A-3/4/5, 2nd Floor, Club 125, Sector-125, Noida, UP - 201301 Responsibilities: Understand customer needs and improve their journey. Collect and analyze customer feedback (NPS, CSAT). Work with teams like Sales, Support, and Marketing to fix issues. Create programs to improve customer satisfaction. Use data to find areas for improvement. Lead customer experience projects and track results. Qualifications: Under Graduate/Postgraduate Strong communication and problem-solving skills. Good MS Office (Excel, Word).

Greetings from Sutherland! Currently we are hiring for International Voice & Non voice process for Freshers & Experienced. Role & responsibilities: A non -Voice Job is a job where the executives are assigned to handle the non -voice process from clients in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue Preferred candidate profile: *Must be fluent in English *Excellent Communication can Apply. *Candidates should reside under the radius of 25 kms are eligible. *Candidate must have Experience into Voice/ E-mail/Chat/SMS. *Both Undergraduate and Graduate can apply. *24/7 shifts and rotational week offs (5 days working a week) *ROI - JAM, Assessment & Operations Round *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply ,Needed Immediate Joiners only. *No virtual Interview is available *Out of station candidates are Strictly not eligible *Pursuing education candidates are strictly not eligible NOTE- NO WORK FROM HOME. Perks and benefits: You'll develop your emotional intelligence. You'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. ONLY FOR THE CANDIDATES WHO ARE EXCELLENT AT ENGLISH COMMUNICATIONS CAN APPLY FOR THE OPPORTUNITY. * Interview Rounds 1. HR 2. Assessment 3. Operations Note: 1 ) No Virtual interview & ONLY FOR Immediate joiners. 2) Minimum Experienced of at least 8 months into international Non - voice process are eligible. Sutherland never requests payment or Favours in exchange for Job Opportunities Contact: 7416270242 ( Hajera HR) Please share Your resume in WhatsApp will revert you back soon.

* Must be ready to relocate to Ahmedabad. * Proficiency in English required * Should be Available to work in rotational/day-night shifts Salary Acquisition-26k-36k Salary + Incentive + Accomodation offered Other Amenities provided.

Roles and Responsibilities Provide customer support through email, chat, and non-voice processes to resolve customer queries and concerns. Handle international customers' emails, chats, and non-voice requests with professionalism and efficiency. Utilize strong English typing skills (minimum 40 wpm) to process customer interactions accurately and quickly. Maintain a high level of accuracy in processing emails, chats, and other forms of communication. Collaborate with internal teams to resolve complex issues or escalate matters when necessary. Eligibility criteria: HSC pass are welcome for the interview Graduation- Only non tech background candidates are eligible Decent communication skills in English is required Should be comfortable in night shifts, 24*7 rotational environment Candidates pursuing regular courses are not eligible for the walk-in drive Candidate staying with 25kms from Airoli are eligible to come for the walk-in drive Intrested candidate can share their CVs on "7595058169"- subject line as "CS Non voice"

*Candidate should be residing in Ahmedabad *Must be fluent in English *Ready to work in rotational/night shifts *5 Days working only with 2 rotational week offs *Minimum 12th Pass / Graduate in any stream Connect us on: 8780702614

INTERESTED CANDIDATES CAN CALL Naveen HR - 6366003486 . Job Description!!!!!!!!!!! - Greetings from Sutherland! Currently we are hiring for International non - voice process Minimum 6 Months of experience!!! with Excellent Communication Skills Role & responsibilities: An Non Voice Job is a job where the executives are assigned to handle the non voice process from clients in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Preferred candidate profile: *Must be fluent in English *Excellent Communication can Apply *Candidates should reside under the radius of 25 kms are eligible . * Experienced can apply. *Both Undergraduate and Graduate can apply. *24/7 shifts and rotational week offs (5 days working a week) *ROI - JAM, Assessment & Operations Round *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply, needed immediate joiners only. *No virtual Interview is available *Out of station candidates are Strictly not eligible *Pursuing education candidates are strictly not eligible. Perks and benefits: You'll develop your emotional intelligence. You'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. ONLY FOR THE CANDIDATES WHO ARE GOOD AT ENGLISH COMMUNICATIONS CAN APPLY FOR THE OPPORTUNITY. * Interview Rounds 1. HR 2. Assessment 3. Operations Note: 1 ) No Virtual interview & ONLY FOR Immediate joiners. 2) Minimum Experienced of at least 6 months into international non voice process are eligible. Address: Sutherland, 7th floor, Divya Sree building, Lanco Hills Technology Park, Lanco Hills Private Rd, Hyderabad, Telangana 500089. Interested Candidates can come down for Walk-in for Interview and Mention My name Naveen HR on top of your resume Call me prior before coming for a walk In Interview to schedule the Interview. Carry your two copies of Resume. "Sutherland never requests payment or favors in exchange for job opportunities". Naveen HR - 6366003486

Greetings from Intouch CX !! Hiring for Customer Support Email & Chat Point of Contact : HR PUSHPA 9886288810 pushpa.pushpa@intouchcx.com Overview of the position : We are seeking a skilled and customer-focused Chat Agent to provide real-time assistance to customers via live chat. The ideal candidate will deliver exceptional service, resolve queries efficiently, and represent the brand in a friendly and professional manner. The role of Customer Support Associate (CSA), will be responsible for : Respond promptly and professionally to customer inquiries via chat/Email while identifying opportunities for process improvement. Resolve product or service problems by clarifying the customers issue and identifying the cause. Escalate unresolved issues to the appropriate internal teams. Essential Functions : Committed to providing outstanding customer service at every touchpoint. Demonstrates strong self-management skills and consistently meets responsibilities. Identify trends and take an active role in delivering suggestions for process & product improvements IntouchCX | intouchcx.com Digital (Chat/ Email) Language English Hours of Operation 24/7 Excellent written communication and typing skill : Proficiency in English High attention to detail and accuracy. Strong problem-solving and conflict resolution skills. Ability to multitask and manage multiple chat windows simultaneously. Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus 1+ years of experience in Customer Service Chat or related field Perks & Benefits 2 way free cab & Food Candidates can share CV on below Email or what's app number pushpa.pushpa@intouchcx.com 9886288810 Walk-in Details Venue : HR Reference : Pushpa Time : 9:00am- 3:00pm Monday - Friday https://share.google/IPWkJzMikoHkOpGYj IntouchCX Electronic City Phase 1 Konnapana Agrahara adjacent Kauvery Hospital

HIRING FOR INTERNATIONAL CHAT PROCESS WFO Location: FIRSTSOURCE 1st Floor, Athena Building, Recruitment Team Nearby Prism Tower, Goregaon West 400090 Education Qualification: Graduate fresher and HSC with experienced can apply (Commerce & Arts can Apply). SKILLS REQUIRED: Excellent verbal and Written communication skills. Basic Computer Knowledge. SHIFTS: 5 Days Working & 2 Rotational Week Off . Transport boundary: Western line- Church gate to Virar. Central line- CST to Thane [MAIN CITY]. Harbour line- CST to Vashi. Salary : Upto 3Lpa Role: Customer Service Associate. Industry Type: BPO / Call Centre Department: Customer Success, Service & Operations. Employment Type: Full Time, Permanent. Role Category: Chat process. 1. Educational documents ( all originals). 2. Experience documents (Offer letter, Relieving letter, last 3 months payslip/bank statement). 3. Aadhar card, PAN card. Interested candidates please share your resume on what's app or call on 9359339216 or Mail CV on prajakta.sawant@firstsource.com Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

We are seeking enthusiastic and detail-oriented individuals to join our team for International Customer Support. Preferred candidate profile & Shifts Minimum Qualification: HSC or Graduate in any stream. Minimum 6 months experience in any industry Ability to read, write and type in English Good computer typing Shifts - US Shifts (5:30/6:30 PM - 2:30/3:30 AM) Perks and benefits Home Pick-up and Drop Available. Performance based Incentives Comprehensive training and development programs. Fixed Weekends off (Saturday/ Sunday) Process Associate . In this role, Review and verify mortgage documents, ensuring compliance with company policies and regulatory requirements. You will receive training for the same. Ensure accurate information is entered.

Role & responsibilities International chat/Voice process Excellent English communication is a must (spoken & written) Rotational shifts & 2 days rotational week off Work Location - Pune Freshers & graduates can apply Fast-paced, global work environment. Note :- Interested candidates kindly, share your updated cv on rudrika.sawant@wns.com or contact - 8983041815

Greetings from Sutherland! Currently we are hiring for International Voice & Non voice process for Freshers & Experienced. Role & responsibilities: A non -Voice Job is a job where the executives are assigned to handle the non -voice process from clients in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue Preferred candidate profile: *Must be fluent in English *Excellent Communication can Apply. *Candidates should reside under the radius of 25 kms are eligible. *Candidate must have Experience into Voice/ E-mail/Chat/SMS. *Both Undergraduate and Graduate can apply. *24/7 shifts and rotational week offs (5 days working a week) *ROI - JAM, Assessment & Operations Round *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply ,Needed Immediate Joiners only. *No virtual Interview is available *Out of station candidates are Strictly not eligible *Pursuing education candidates are strictly not eligible NOTE- NO WORK FROM HOME. Perks and benefits: You'll develop your emotional intelligence. You'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. ONLY FOR THE CANDIDATES WHO ARE EXCELLENT AT ENGLISH COMMUNICATIONS CAN APPLY FOR THE OPPORTUNITY. * Interview Rounds 1. HR 2. Assessment 3. Operations Note: 1 ) No Virtual interview & ONLY FOR Immediate joiners. 2) Minimum Experienced of at least 8 months into international Non - voice process are eligible. Sutherland never requests payment or Favours in exchange for Job Opportunities Contact: 9550098558 ( Vaishavi HR)

We are hiring customer service executives for voice/blended process in international BPO. Freshers and experienced candidates with good communication skills are welcome. Work from office. Share your CV on Whatsapp HR Shiwani 8868017305 Required Candidate profile Must have excellent English communication skills UG/Grad/PG Fresher/Experience Should be flexible to work in rotational shifts (24*7) Immediate joiners only Perks and benefits Great incentives PF+ESIC

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? Thats definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! Were looking for someone who has strong verbal and written communication and comprehension skills. Someone whos computer literate and proficient in the use of Windows OS, Apple OS X, Microsoft Office and Google applications. Can you type at least 30 WPM for voice and 35 WPM for Non-Voice campaigns? Thats what we need! We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person whos resourceful, able to multitask and has high attention to details will be a great addition to the team. If youre someone whos self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you.

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? Thats definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! Were looking for someone who has strong verbal and written communication and comprehension skills. Someone whos computer literate and proficient in the use of Windows OS, Apple OS X, Microsoft Office and Google applications. Can you type at least 30 WPM for voice and 35 WPM for Non-Voice campaigns? Thats what we need! We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person whos resourceful, able to multitask and has high attention to details will be a great addition to the team. If youre someone whos self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you.

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? Thats definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! Were looking for someone who has strong verbal and written communication and comprehension skills. Someone whos computer literate and proficient in the use of Windows OS, Apple OS X, Microsoft Office and Google applications. Can you type at least 30 WPM for voice and 35 WPM for Non-Voice campaigns? Thats what we need! We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person whos resourceful, able to multitask and has high attention to details will be a great addition to the team. If youre someone whos self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you.

- Banking Inbound Customer Service & Email Process -HSC / UG Freshers & experience up to 1 yr with excellent English communication -9.00 AM TO 9.00 PM (ANY 9 HOURS SHIFT ) Weekly Rotational off CTC 14 to 28 K PM Contact: recruiter1@rankskills.in

Hiring for Email Process – Mahanagar Gas Ltd (MGL) -Graduate Fresher: 16,000 take-home -HSC + 1 Year Email Experience: 18,000 take-home -Requirement: Excellent English communication skills -Job Type: Full-Time Required Candidate profile Qualification:- Hsc Pass and above Location: Majiwada, Thane (W) 400607 To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) HR Sneha - 9822643371 Perks and benefits Competitive Salary with Friendly work culture !

Responsibilities: Chat Support Kormangala Day shift Hindi Mandatory Respond to customer queries via chat Maintain high customer satisfaction ratings Collaborate with teams for issue resolution Health insurance Annual bonus Provident fund

HIRING FOR INTERNATIONAL CHAT PROCESS WFO Location: FIRSTSOURCE 1st Floor, Athena Building, Recruitment Team Nearby Prism Tower, Goregaon West 400090 Education Qualification: Graduate fresher and HSC with experienced can apply (Commerce & Arts can Apply). SKILLS REQUIRED: Excellent verbal and Written communication skills. Basic Computer Knowledge. SHIFTS: 5 Days Working & 2 Rotational Week Off . Transport boundary: Western line- Church gate to Virar. Central line- CST to Thane [MAIN CITY]. Harbour line- CST to Vashi. Salary : Upto 3Lpa Role: Customer Service Associate. Industry Type: BPO / Call Centre Department: Customer Success, Service & Operations. Employment Type: Full Time, Permanent. Role Category: Chat process. 1. Educational documents ( all originals). 2. Experience documents (Offer letter, Relieving letter, last 3 months payslip/bank statement). 3. Aadhar card, PAN card. Interested candidates please share your resume on what's app or call on 9359339216 or Mail CV on prajakta.sawant@firstsource.com Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Hiring for Int Chat/ Blend Process Grad-UG with min 1 year Int BPO exp UK/US/AUS shift - TWO off Package- 30K - 45K + Incentives Excellent communication skills Magarpatta/ Kalyani Nagar - Pune Call now 9226639337 / 8237076800 Immediate Joiners ONLY