5463 Chat Support Jobs - Page 10

Hiring for International Customer Support(Non Voice) Job Location : Ahmedabad Interview Location : Nagpur Rotational Shift Fresher(26k CTC) and experience can apply Salary Upto 36KCTC Fluent English is required

Job Summary: We are looking for a proactive and empathetic Customer Support Associate (L1) to manage live chat interactions with our customers. You will be the first point of contact for users, helping to resolve issues, answer product-related questions, and provide an exceptional support experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via live chat. Understand and resolve customer issues within defined SLAs. Document interactions and resolutions accurately in the CRM/system. Escalate complex issues to L2 or relevant internal teams. Follow standard operating procedures (SOPs) and maintain process compliance. Provide product and service-related information clearly and concisely. Identify and report common customer feedback or recurring issues. Maintain a high level of customer satisfaction (CSAT) and quality scores. Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams. Requirements: 02 years of experience in customer support or a similar role. Excellent written communication skills in English and Hinglish. Ability to multitask and stay organized in a fast-paced environment. Good problem-solving skills and attention to detail. Comfortable working with support tools, CRMs, and chat platforms. Willingness to work in shifts, including holidays. Patience when handling tough cases Able to write in Hinglish. Typing speed of 38 to 40 WPM with 90% and above accuracy Should be a graduate Location: Bommanahalli, HSR Layout.

Job Title: Customer Support Executive Email/Chat (Work from Office) Location: Goregaon, Mumbai Company: KMPL-ORM Employment Type: Full-time (Work from Office) Job Description: We are currently hiring Customer Support Executives with a minimum of 6 months of experience in handling email and chat-based customer support. The ideal candidate must have strong communication skills and a customer-centric approach to problem-solving. Key Responsibilities: Respond to customer queries via email and chat in a timely and professional manner Resolve customer issues efficiently, ensuring customer satisfaction Maintain accurate records of customer interactions and transactions Collaborate with team members and other departments to ensure seamless support Adhere to company policies and standard operating procedures Required Skills & Qualifications: Graduate in any discipline Minimum 6 months of experience in email/chat customer support Excellent written and verbal communication skills in English Strong problem-solving skills and attention to detail Ability to work under pressure and handle multiple queries efficiently Shift Timings: 8:00 AM 5:00 PM 9:30 AM 6:30 PM 11:00 AM 8:00 PM (1 rotational week off) Salary: 18,000 20,000 in-hand per month Up to 24,500 CTC How to Apply: Interested candidates can reach out to HR Rutuja at 9822687351

As a Teammate, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a teammate? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? Thats definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! Were looking for someone who has strong verbal and written communication and comprehension skills. Someone whos computer literate and proficient in the use of Windows OS, Apple OS X, Microsoft Office and Google applications. Can you type at least 30 WPM for voice and 35 WPM for Non-Voice campaigns? Thats what we need! We need someone with good problem-solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person whos resourceful, able to multitask and has high attention to details will be a great addition to the team. If youre someone whos self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you.

Hiring for International Customer Support(Non Voice) Location : Ahmedabad Rotational Shift Fresher(26k CTC) and experience can apply Salary Upto 36KCTC(Experience) Fluent English is required

International Customer Support(Non Voice) Job Location : Ahmedabad Interview Location: Nagpur (walk-in drive:17th September 2025) Rotational Shift Fresher(26k CTC) and experience can apply Salary Upto 36KCTC(exp.) Fluent English is required

Excellent English communication Salary: 26K to Upto 36K CTC ready to relocate to Ahmedabad willing to work in rotational shifts Travel reimbursement will be provided Initial 5 days of accommodation will be arranged by company

International Non Voice/Chat Support/Backend Operations Shifts - Night Rotational Shift Work Mode - WFO (5 days , 2 days Rotational Week Off ) Immediate Joiners Freshers also eligible Interested Candidates Contact HR Yashaswini @ 9620688737 Job Title Customer Service Associate (CSA) Non-Voice Location Bengaluru Workspace WFO Department Operations Channel Email/Chat Language English Hours of Operation 24/7 Overview of Position The role of the Customer Service Associate (CSA) - Non-Voice, will be responsible for: Providing support and resolve technical issues via email and other electronic communications Building credibility and trust with the customer by empathizing with their problem in words Proactively understanding their needs and responding promptly to resolve their issue Applying advanced troubleshooting techniques to provide unique solutions to the customers individual needs Leveraging their experience to provide feedback to the team on how to improve client services Driving customer communication during critical events Remote Requirements Maintain a secure, high speed internet connection Ability to plug in ethernet cable into a modem Have a dedicated workspace in their homes or remote locations to provide services to the Company Ability to come into the campus to pick up equipment Essential Functions An obligation to deliver exceptional customer service Receive emails and chats to gather and verify required information and do utmost within their power to solve customer problems Demonstrate empathy and patience to the customer Demonstrate enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis Provide information to the client and place appropriate notes in system indicating exactly what action was taken or needs to be taken Ensure policies and procedures are followed IntouchCX | intouchcx.com Maintain thorough knowledge of systems so that information can be researched and proper information is given to customer Learn and retain a thorough working knowledge of all existing and new process and procedures Achieve assigned Key Performance Indicators e.g. Call Handle Time, Quality, CSAT & DSAT Attend Team Meetings/additional training sessions as scheduled Performs other duties as assigned Critical Skills Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needs Ability to work in a fast-paced, hectic, changing environment Ability to organize and follow-up multiple tasks/details with accuracy and timeliness Ability to operate a personal computer Ability to adhere to all organizational policies and procedures Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays Ability to perform basic mathematical functions Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds Educational/Work Experience and Requirements Must successfully pass a background check High school diploma or equivalent required Must have at least six months customer service experience or equivalent Experience in the gaming/tech support industry is a plus

Salary: Fresher: UPTO 40K CTC(Blended)/23k CTC(non-voice) Experienced: UPTO 40K CTC + Attractive Incentives + night allowances+ more Shift time: Rotational Shift Working Days: 5 Days - 2 Days Week off (Rotational) Location: Ahmedabad

Job description Handle customer queries via Voice email , chat.. Provide excellent customer service by resolving issues promptly. Work on international Voice process for multiple clients Utilize blended process skills to handle semi-voice calls

Queries related to digital marketing ad's over the chats & calls process related to digital marketing Customer support 5 days working with rotational shift's and off's Graduate fresher /ug with 12 months exp salary - 37k in hand HR Ishita@7060498101 Required Candidate profile Candidate should have strong verbal and written communications with minimum 12 months of international voice experience. 24*7 shifts UG /above can apply Location: Gurugram Grad Fresher-30k Perks and benefits Both side cabs 5 days working incentives IJP

Job description Responds to customers queries via chats and emails. Resolves customer complaints and issues efficiently. Troubleshoots technical problems and provides solutions. Ensures customer satisfaction and provides professional customer support. Properly escalates unresolved issues to appropriate internal teams. Provides accurate information about products and services. Required Candidate profile Should be able to handle multiple chats. Work can be from Office. Disciplined work habits, follows systematic approach to tasks, and possess problem solving abilities. Should have a typing speed which is in the range of 25-30 words per minute. Proficiency with chat software is an added advantage. Should be willing to join immediately or have a noticed period of less than 15 days. Should be willing to work in any night rotational shift . Graduates or Non-graduates are eligible to apply for this position. Soft Skills Should maintain clear and effective English communication with customers. Needs to demonstrate patience, especially during challenging situations. Should be adaptable to different customer needs and scenarios. Should be good at reading and understanding information accurately. Needs to pay attention to customers' concerns and needs. Needs to possess excellent customer interaction skills. Basic PC Keyboarding skills, Basic knowledge of MS Excel, computer shortcuts. Needs to be friendly, empathetic, and courteous in all chats with customers. Date - 11-09-2025 to 29-09-2025 (Direct Walk in) Contact Person - Sharon ( HR Associate ) 9150030280 Jackson GS Jorin (Senior Associate HR)Contact Number - 9841980956 Address - 4/293, Sterling Technopolis , 8th Floor, Old Mahabalipuram Road (OMR), Perungudi, Chennai - 600 096. Website: www.redisolve.com

Hiring for Customer Support Executive for MNC Fresher & Experienced both can apply. Good Communication skills Required. Need to solve customer quires and convert the lead Ready to work in rotational shifts. Looking for immediate joiners.

Job description Role & responsibilities Job Location: Ahmedabad. Customer care executive Good English Language Good typing and writing skills. It should be flexible with rotational shifts. Good listening skills Required Candidate profile Preferred candidate profile UG Freshers can apply too Immediate Hiring.

Hiring for Tech / Non Tech Chat and Voice. Job location - JAIPUR Excellent communication in English is required. Tikcets, initial accomodation and Relocation Bonus. Salary -26 to 32 K for chat Voice - 29-41 K ctc. Apply Now.

Job description Greetings from Teleperformance!!! Job description: Teleperformance is a French MNC with operations in 100+ countries. We are recruiting candidates who wish to work and grow their career in the Customer Service Industry. Requirements: Minimum 1 Year experience in Customer Support Non -Voice with excellent communication skills. Provide exceptional customer support through email, or chat to resolve customer queries and concerns. Graduation Mandatory. Looking for Immediate Joiners. 6 days rotational shift with 1 day rotational week off. Job Location: Ambattur Ambit. Interested candidates please share your updated resume to Divya R- 7603885092 Work Location: 82/30, AMBIT IT PARK Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058

Job Opening: Phone Banking Officer (Bank Payroll) Location: Turbhe / Thane / Vashi/Airoli Shift: Day Shift | Work from Office Salary: Up to 3 LPA Process: Inbound / Outbound Graduates (Freshers can apply) Call 7738521154 Ekta www.hyfly.in Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Noida Shift: Day Shift | Work from Office Salary: Up to 5 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 9773553319 Simran Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

Hiring for Leading ITES Company In Gurgaon for Customer Support, Chat Process Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore" WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Need minimum of 6 months of chat experience salary 30k location:whitefield call hr mayur@9343402211 call hr Anusha@7815982900 call harshitha@7848820045 call pooja@9886112704 call kashish@7816842400 call hr muthamma@98861122583 call hr suman@7848820047 NOTE:- PLEASE schedule your interviews with the HR's Roles and Responsibilities Desired Candidate Profile Perks and Benefits

Job Profile: International Customer Service (Voice/Chat) Eligibility: Undergraduates / Dropouts – All Can Apply Salary: 20,000 In-Hand Transport: Both Side Perks & Benefits: Fixed Salary + Incentives Growth & Learning Opportunities Required Candidate profile Requirements: Good English communication skills Flexible with night shifts (if required) Freshers can apply – Training will be provided Apply now 7880527464

Are you a skilled communicator with a passion for delivering exceptional customer service Thinkpod HR Solutions Private Limited is seeking a dynamic customer service executive to join our team. As a key player in our organization, you will be responsible for interacting with clients, resolving inquiries, and providing top-notch support. Engage with customers via phone, email, and chat to address their needs and concerns promptly and professionally. Respond to customer inquiries and provide accurate information about our services, products, and company policies. Conduct follow-up calls to ensure customer satisfaction and gather feedback for continuous improvement. Collaborate with internal teams to resolve complex issues and escalate unresolved cases to higher management. Utilize excellent English proficiency (spoken) to communicate effectively with customers from diverse backgrounds. Maintain customer records and update databases with relevant information to streamline future interactions. Participate in ongoing training and development programs to enhance your customer service skills and keep up with industry trends. If you have a strong customer focus, exceptional communication skills, and a desire to make a positive impact, we want to hear from you! Join our team at Thinkpod HR Solutions Private Limited and take your career to new heights. Apply now! About Company: Thinkpod offers recruitment services that help clients reduce the cost and time associated with hiring the right talent. Thinkpod is an executive search firm catering to corporate India's recruitment needs. Thinkpod is run by a team of enterprising professionals. It is backed by its experienced team, strong database & superior market intelligence. We are known for our ethics and our quality. Our company's philosophy is to provide honest, dedicated, cost-effective, proactive, and professional consulting-based services depending upon the individual requirements. We listen to your requirements, match based on careful listening, and in turn, we look to play a big part in your success.,

Required International Non Voice Process | Night Shift & Rotational Week Offs | Technical Chat Support Experience must | Immediate Joiners Only Job Brief We are looking for candidates experienced in providing chat support for international customers in a technical process. This individual will provide customers from international regions with the highest level of support including technical troubleshooting, account maintenance, provide customer education and triage issues to Level-2 and Customer Care team. The ideal candidate must able to understand basic troubleshooting methodologies for a consumer technology product with focus on customer service. They must have the ability to monitor, follow up and take complete ownership of customer issues. Roles & Responsibilities Handle customer issues via chat for a technology product Troubleshoot technical issues pertaining to products in WiFi surveillance cameras Provide active updates to the customer until the issue has been resolved Triage issues to Level-2 and Customer Care team in other global locations Accurately document cases in-line with process requirements

We are Hiring for Non voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 4.7L (30k TH ) Shifts :Rotational Virtual interview !! Call or whatsapp manya @6364803282 / 6364863741 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Job Details - Hiring for the UK Motor Insurance Process for the Noida location, enhance your skills and grow in your career by working with one of the top company. Job Details - Need to assist customers over call and chat. Resolving queries regarding motor insurance and roadside assistance Location- Noida Shifts - UK Shift Mode - Full Time Eligibility Criteria- Graduation Mandatory For voice process - 12 months of Experience in BPO For Non Voice - Fresher or 6 Months of Experience in BPO No Gap Criteria Skills Required - Good communications (English) Customer Handling Compensation and additional benefits - Salary up to - Rs. 48000 in hand after all the deductions lucrative incentive Both Side Cab UK Shift For Further Details, contact ANEESH - 9205989467 Feel Free to share references