5463 Chat Support Jobs - Page 8

Hiring for International Voice, Service Desk, HP & Microsoft Support roles in Pune. Freshers & experienced are welcomed. Salary 3LPA –6 LPA + incentives. Shifts - Fix / Rotational 2 way Pick & Drop For More Info Call OR WhatsApp Ayush @ 7620801051. Required Candidate profile Shift Allowance. Performance & Client Incentives. Role: Customer Success Associate Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent

Hiring For International Email And Chat CS Process - 5.20 LPA - GGN Grad/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Graduate Freshers (2020 to 2025 pass out ) Salary up to 22k + incentives Location:- Airoli Us Shift (night shift) 5 days of working Both way cab Immediate joiners required Excellent english communication require Walk in interview Call 8767832217

Please find the details below: Location- Noida Sector 142 5 Days Working 2 days off salary range- 3.2 lpa (domestic) , 4.2 Lpa (International) Excellent communication skills Candidate Eligibility Criteria * Education: Graduation * Experience: Minimum 1 year in a BPO * Skill Set: B2 level communication * Process Type: Chat Support * Shifts: 24x7 rotational (Candidates must be comfortable with night shifts) * Week Offs: Rotational * Cab Facility: One-sided cab during odd hours (window: 7 PM 6 AM) *Looking for Immediate joiner* for more info - harpreet.kaur@nlbtech.in

Hiring For customer support executive (Chat Process)-Ahmedabad Salary:28k to 36K CTC Job Location :Ahmedabad Rotational shift & week off 5 day working Call or whatsapp CV : 6357157165 Note:Apply if you are ready to relocate in Ahmedabad Required Candidate profile Only work from office Immediate joiner Fresher experience both apply BPO industry is first priority Good communication skills with fluent English

Greetings From Scorelabs Inc ! We Are Hiring for International Chat Process ONLY FOR EXCELLENTS COMMS SKILLS Command over English language is MUST Graduates / Undergraduates Only Experienced Only need Internatonal Process Experience Required Candidate profile 1 Year Experience on papers 5 days working 2 Rotaional Week Offs Candidates should be Flexible for 24/7 Rotational shifts. Interview rounds- HR/WRITEX/OPS Call Hr Bhargavi - 9182294454 Perks and benefits Both Side Cab Facilitiy

Hiring for Multiple Roles in Banking & Customer Service Phone Banking Officer Customer Relationship Manager Escalations Manager Virtual Relationship Manager Personal Banker on Call Call Hrutika: 8080126356 Visit: www.hyfly.in Required Candidate profile No Field Job – Work from Bank’s Own Contact Center Solve customer queries over phone. Knowledge of Banking processes, Credit Cards, Insurance, Mutual Funds is a plus. Locations: Andheri | Thane|Noida Perks and benefits Bank Payroll Performance Bonus No Field Work

Hiring for Leading ITES Company In Gurgaon for Customer Support, Chat Process Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Respond to customer queries via phone, email, or chat Provide product/service information and support Resolve issues promptly and professionally Maintain accurate customer interaction records Meet service quality and response time targets Required Candidate profile Collaborate with teams to improve customer experience Perks and benefits slary+attractives incetives & bonus

Provide information to job seekers on WhatsApp. Pass lead to recruitment team for qualified leads - in a timely manner. Work From Home Looking For Freshers For Recruiter: Source candidates through various channels such as job boards. Required Candidate profile Immediate Joiner Work From Home Candidate should be from Hyderabad, New Delhi, Mumbai, Pune, Bangalore, Fresher Candidates from 2023, 2024,2025,2026 batches - any stream (IT/Non IT)

Key Deliverables Handle customer queries via chat with professionalism and clarity Provide accurate information on products and services Coordinate with internal teams to resolve customer issues Gather feedback to enhance support quality and user satisfaction Role Responsibilities Respond promptly to customer inquiries with a positive attitude Investigate concerns and suggest actionable solutions Maintain strong interpersonal and collaboration skills Ensure service quality through continuous feedback analysis

Customer Service Executive –International Process Experience : Min 1 Year International Voice or Chat Process Shift Timings: US Shifts (Night Shift) Working Days: 5 Days Working Voice Salary: Upto 6.5 LPA Chat Salary: Upto 5 LPA Raman -72899 17333 Required Candidate profile Minimum 1 year of International Voice or Chat experience Excellent English communication skills – verbal (Voice) and written (Chat) Comfortable with night shift (US shift) Education: Minimum 12th Pass

Respond to customer inquiries via chat or email in a timely manner. Provide accurate information and effective solutions to customer issues. excellent communication skills, a strong command of English

**Role Overview:** As an Order Processing Analyst at AlphaSense in India, you will be part of the team responsible for managing sales contract management and provisioning to ensure company financial and legal compliance. You will collaborate with various internal departments to execute the order lifecycle process, focusing on operational excellence, customer service, and teamwork. This role offers the opportunity to work in a high-growth company with an award-winning product expanding across international markets. **Key Responsibilities:** - Process new and renewal orders accurately and efficiently. - Validate opportunity and contract information, resolving any discrepancies promptly. - Activate client access and facilitate further processing such as sending invoices. - Support departmental projects and initiatives. - Address and resolve customer queries and concerns effectively. - Maintain transparent and auditable communication records in the CRM system. - Enhance customer satisfaction by delivering timely and quality services. - Identify opportunities for process and system improvements to enhance efficiency. - Assist in special projects as assigned. **Qualifications Required:** - Customer-focused individual with experience in customer support via email, chat, or phone. - Strong organizational skills with attention to detail. - Ability to provide comprehensive information to sales teams and resolve customer complaints. - Experience in training new employees to enhance their skills. - Proficiency in Microsoft Office Suites, especially Excel. - Strong analytical, critical thinking, and problem-solving abilities. - Team player with a desire to learn and drive productivity. - Proficiency in Salesforce or any CRM tools is a plus. - Experience in a high-change, rapidly growing business is advantageous. **Additional Company Details:** AlphaSense is a market intelligence platform trusted by over 6,000 enterprise customers, including a majority of the S&P 500. The company's acquisition of Tegus in 2024 aims to accelerate growth, innovation, and content expansion, providing users with comprehensive insights from various content sets. With headquarters in New York City and a global presence, AlphaSense offers a dynamic work environment for over 2,000 employees across multiple locations worldwide. Come be a part of our team and contribute to empowering professionals in making smarter decisions through AI-driven market intelligence.,

. Job Title: Customer Support Executive International Voice & Chat Process Shift: Rotational / Night Shifts (24x7 environment) Employment Type: Full-Time Salary: Competitive + Performance-Based Incentives About the Role: Do you have a way with wordsboth spoken and written? We're on the lookout for talented and driven professionals to join our International Voice & Chat Support team . In this role, you’ll communicate with global customers via calls and live chat to resolve queries, offer solutions, and deliver a world-class customer experience. This is your opportunity to work in a global environment, enhance your communication skills, and be part of a growing customer success team. Key Responsibilities: Handle customer queries via inbound/outbound voice calls and live chat with professionalism and empathy. Deliver prompt, accurate, and courteous responses to ensure customer satisfaction. Multitask efficiently between chat windows and support systems while on live conversations. Log and track issues in CRM tools, escalate complex cases, and follow up as needed. Meet or exceed KPIs related to quality, response time, resolution rate, and customer feedback. Requirements: Excellent verbal and written communication skills in English (neutral or US/UK accent preferred). Ability to multitask between voice and chat channels with strong attention to detail. 0–3 years of experience in international voice/chat support (freshers with excellent communication are welcome). Tech-savvy and comfortable with CRM, ticketing tools, and MS Office. Willingness to work in night/rotational shifts , including weekends or holidays. Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , or any Postgraduate degree and experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Key Responsibilities: Provide real-time support to customers via live chat, ensuring high levels of accuracy and professionalism. Understand customer queries and provide quick, clear, and comprehensive responses. Handle multiple chat conversations simultaneously with efficiency. Document all customer interactions and follow standard operating procedures. Collaborate with internal teams for issue resolution and feedback loops. What Were Looking For: Outstanding written English communication grammar, tone, and clarity are a must. 0–3 years of experience in a chat/email support role (freshers with strong writing skills are welcome). Strong attention to detail and problem-solving ability. Ability to multitask and handle pressure in a high-volume environment. Willingness to work in rotational or night shifts (24x7 process, if applicable). Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , or any Postgraduate degree and experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Greetings from Sutherland!!!!!! Interested candidates can contact to the below mentioned contact - Nandini - 7569452008 Currently we are hiring for International Non Voice Process Job Description : Should have experience in any domestic or international non voice, blended process experience (mandatory)Should have experience in dealing with international customers from different countries. Should have experience minimum 6 months of experience into any Non Voice Process. Preferred candidate profile: *Must be fluent in English *Excellent Communication can Apply. *Candidates should reside under the radius of 25 kms are eligible. *Candidate must have Experience into Voice/ E-mail/Chat/SMS. *Both Undergraduate and Graduate can apply. *24/7 shifts and rotational week offs (5 days working a week) *ROI - JAM, Assessment & Operations Round *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply ,Needed Immediate Joiners only. *No virtual Interview is available *Out of station candidates are Strictly not eligible *Pursuing education candidates are strictly not eligible Required Skills : * Must be fluent in English * Only experienced candidates can apply * 24/7 shifts and rotational week offs (5 days working a week) * Candidate who is comfortable working from office can apply * No virtual Interview is available * Out of station candidates are Strictly not eligible * Immediate Joiners are preferred Mention HR Nandini on top of your Resume before coming for walk-in Interview. For more details Contact Nandini- Mobile No: 7569452008 (11:00AM-05:00PM) Address : 7th Floor, Sutherland, Divyasree building, Manikonda Hyderabad, Telangana 500089 Note : Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com Regards Sutherland Global Services

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both are welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call HR Prerit - 8118831413 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call HR Divya - 9887539513 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can Call/Whastapp to HR Muskan - 9664253597 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Minimum 1 year experience in International chat Need good communication skills Both side Cabs 5 days working Rotational Shifts Salary upto 42k in hand (5.5 LPA) Contact: 8800967949 shristiguptaimaginators@gmail.com Required Candidate profile 40-45wpm typing speed required and 95% accuracy, Immediate joiners only, Grad/ undergrad both can apply, Excellent communication skills required.

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call HR Mahima - 8826290664 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Hiring for International Customer Support(Non Voice) Location : Ahmedabad Rotational Shift Fresher(26k CTC) and experience can apply Salary Upto 36KCTC Fluent English is required

Resolving customer queries over chat or voice Salary up to 5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Annu -6397902913 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 4.5LPA Minimum 1 Year Experience is Required 5 Days working Rotational Shifts Cabs provided Interested candidates can apply for HR call HR Radhika - 7420951959 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility