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Chat Process Associate

HUMAN BEFORE RESOURCE PRIVATE LIMITED

0 - 5 years

1 - 5 Lacs

gurugram

Posted:3 hours ago| Platform:

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Skills Required

email support blended process mnc non voice process international non voice chat support kpo bpo non voice international chat process email process chat process us process customer support back office customer care international customer service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Manage customer inquiries and resolve issues through chat.
Provide excellent customer service and ensure satisfaction.
Work in a team environment to achieve common goals.
Utilize problem-solving skills to address complex customer issues.
Maintain accurate records of customer interactions.
Collaborate with other teams to improve processes and procedures.

Job Requirements

Graduate or undergraduate degree in any field.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and meet deadlines.
Strong problem-solving and analytical skills.
Familiarity with chat software and technology.
Ability to adapt to changing situations and priorities.

More Jobs at HUMAN BEFORE RESOURCE PRIVATE LIMITED

Chat Process Associate

gurugram

Experience: Not specified

INR 1 - 5 Lacs

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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Chat Process Associate