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HUMAN BEFORE RESOURCE PRIVATE LIMITED
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Chat Process Associate

Chat Process Associate

HUMAN BEFORE RESOURCE PRIVATE LIMITED

0 - 3 years

1 - 5 Lacs

noida

Posted:6 hours ago| Platform:

Apply

Skills Required

email support blended process mnc non voice process international non voice chat support kpo bpo non voice international chat process email process chat process us process customer support back office customer care international customer service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Manage customer inquiries and resolve issues through chat.
Provide excellent customer service and ensure satisfaction.
Work effectively in a team to achieve goals.
Utilize problem-solving skills to address complex issues.
Maintain accurate records of customer interactions.
Continuously improve knowledge and skills to stay current with industry trends.

Job Requirements

Graduation is not required; both UG and Graduates are eligible.
Excellent communication and interpersonal skills are essential.
Ability to work in a dynamic and rapidly changing environment.
Strong problem-solving and analytical skills are necessary.
Familiarity with chat support software and technology is preferred.
Ability to work independently and as part of a team.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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Chat Process Associate