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HUMAN BEFORE RESOURCE PRIVATE LIMITED
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Chat Process Associate

Chat Process Associate

HUMAN BEFORE RESOURCE PRIVATE LIMITED

0 - 3 years

|

1 - 5 Lacs

Posted:3 hours ago| Platform:

Apply

Skills Required

email support blended process mnc non voice process international non voice chat support kpo bpo non voice international chat process email process chat process us process customer support back office customer care international customer service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Respond to customer inquiries and resolve issues professionally and courteously.
Provide accurate information about products or services to customers.
Use problem-solving skills to address complex customer complaints.
Collaborate with internal teams to improve processes and procedures.
Maintain high levels of productivity and efficiency while meeting performance metrics.
Continuously update knowledge of products, services, and policies to provide informed support.

Job Requirements

Graduate or undergraduate degree in any field.
Excellent written and verbal communication skills.
Ability to work in a team environment and adapt to changes.
Strong problem-solving and analytical skills.
Proficient in using computer applications and software.
Ability to learn quickly and take on new challenges.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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