Charge Poster Manager

Department:

Location:

Role:

The applicant must be based in North Delhi or West Delhi to meet location requirements for this role.

Position Summary

The individual must demonstrate extensive expertise and a proven track record in Charge Posting in their professional career.

Key Responsibilities

1. Team Leadership & Management

• Lead, supervise, and mentor the charge posting team.
• Monitor daily workload distribution and ensure timely completion of tasks.
• Conduct regular team meetings, performance reviews, and coaching sessions.
• Provide training and upskilling for new and existing team members.
• Oversee accurate posting of charges for all specialties based on encounter forms, EMR reports, coding sheets, and documentation.
• Ensure that all charges are entered within the defined TAT (Turnaround Time).
• Review and approve complex charge entries and corrections.
• Validate that CPT/HCPCS, ICD-10 codes, and modifiers are aligned with provider documentation and coding guidelines.
• Ensure adherence to payer policies, billing regulations, and compliance standards.
• Monitor quality indicators such as accuracy, productivity, and audit scores.
• Conduct periodic quality audits and resolve discrepancies.
• Collaborate with the Coding Team to prevent recurring errors or denials.
• Analyze charge posting trends, gaps, and recurring issues.
• Suggest and implement workflow improvements and automation opportunities.
• Work with the IT/EMR team to resolve charge-file issues or system errors.

5. Communication & Collaboration

• Coordinate with physicians, coders, billers, and practice managers to resolve charge-related queries.
• Work with the AR and Denials teams to correct charge-related denials.
• Prepare and present charge posting performance reports to management.

6. Reporting & Documentation

• Maintain updated SOPs for charge posting processes.
• Generate and analyze daily, weekly, and monthly productivity and quality reports.
• Identify outliers and implement corrective action plans.

Required Skills & Qualifications

• Bachelor’s degree in Healthcare Administration, Business, or related field.
• Minimum 12

  + years of experience

  in charge posting within US healthcare RCM.
• Minimum 5

  + years of team handling experience

  in a supervisory or managerial role.
• Familiarity with EMRs/EHRs (Epic, Athena, NextGen, eClinicalWorks, etc.).
• Excellent analytical, communication, and leadership skills.
• Ability to work under pressure, manage timelines, and multitask.
• Proficiency in Excel, reporting tools, and workflow management systems.
• Strong problem-solving and decision-making abilities
• Monitor daily workload distribution and ensure timely completion of tasks.
• Conduct regular team meetings, performance reviews, and coaching sessions.
• Provide training and upskilling for new and existing team members.

Additional Responsibilities

• Oversee accurate posting of charges for all specialties based on encounter forms, EMR reports, coding sheets, and documentation.
• Ensure that all charges are entered within the defined TAT (Turnaround Time).
• Review and approve complex charge entries and corrections.

3. Compliance & Quality Assurance

• Ensure adherence to payer policies, billing regulations, and compliance standards.
• Monitor quality indicators such as accuracy, productivity, and audit scores.
• Conduct periodic quality audits and resolve discrepancies.
• Collaborate with the Coding Team to prevent recurring errors or denials.

4. Process Improvement

• Analyze charge posting trends, gaps, and recurring issues.
• Suggest and implement workflow improvements and automation opportunities.
• Work with the IT/EMR team to resolve charge-file issues or system errors.

5. Communication & Collaboration

• Coordinate with physicians, coders, billers, and practice managers to resolve charge-related queries.
• Work with the AR and Denials teams to correct charge-related denials.
• Prepare and present charge posting performance reports to management.
• Generate and analyze daily, weekly, and monthly productivity and quality reports.
• Identify outliers and implement corrective action plans.

Required Skills & Qualifications

• Bachelor’s degree in Healthcare Administration, Business, or related field.
• Minimum

  5+ years of experience

  in charge posting within US healthcare RCM.
• Minimum

  2+ years of team handling experience

  in a supervisory or managerial role.
• Strong understanding of CPT, HCPCS, ICD-10, and medical terminology.
• Familiarity with EMRs/EHRs (Epic, Athena, NextGen, eClinicalWorks, etc.).
• Excellent analytical, communication, and leadership skills.
• Ability to work under pressure, manage timelines, and multitask.
• Proficiency in Excel, reporting tools, and workflow management systems.
• Strong problem-solving and decision-making abilities.