Channel Head

Profile- Channel Head

Roles & responsibility:

● Understand our internal processes thoroughly and work with partners in establishing right process and governing mechanism for all operational risks

● Continuous evaluation of processes to reduce cost per transaction through process improvements, automation, or outsourcing

● Ensure timely and accurate application and accounting of loan installments/receivables collected from customers with appropriate MIS for non-resolved entries and their timely resolution

● Work closely with our technology team to make sure all the operational aspects of business are functioning smoothly

● Ensure timely and accurate securitization / assignment transaction processing where applicable

● Help the core operations team resolve any differences in reconciliation

● Work with collections team in providing support for data and set up processes where need be.

Secondary Responsibilities:

● Own MIS reporting for all teams and publish daily reports

● Own monthly review decks and establish processes for regular reports to all relevant stake holders

● Ensure timely and accurate securitization / assignment transaction processing where applicable

● Work with audit (internal and external) teams to ensure adherence to SOPs.

What do you need to succeed?

● Experience of 10-15 years in the lending industry or in NBFC

● Expertise spanning products under various retail loan products

● The person should have managed digital loan operations for multiple locations in a NBFC or a Bank

● Knowledge of regulations as applicable in the lending business

● Must have demonstrated ability to manage loans generated through digital platform.

Job Types: Full-time, Permanent

Pay: ₹900,000.00 - ₹1,200,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Experience:

• Operations management: 9 years (Required)
• nbfc: 7 years (Required)

Work Location: In person