Center Manager

As a Centre Manager for Sales and Operations at Regul Solutions, you will be responsible for overseeing the daily functions of our wellness centre located in Banjara Hills, Hyderabad, Jaya Nagar, Bangalore, and Indiara Nagar, Bangalore. Your primary goal will be to ensure the highest standards of service, operations, and client satisfaction. This role involves leading a team, driving sales performance, and managing operational efficiency to achieve both financial and customer service goals. Your key responsibilities will include leadership and team management, where you will lead, motivate, and develop a high-performing team consisting of wellness practitioners, administrative staff, and sales associates. You will conduct regular team meetings, provide coaching, and manage staff scheduling, performance reviews, and professional development. In terms of sales and revenue management, you will develop and implement strategies to drive sales and achieve revenue targets. This will involve overseeing the entire sales process, monitoring and analyzing sales performance, and managing pricing strategies, promotions, and memberships to optimize profitability. Your role will also entail operations and facilities management to ensure the centre operates smoothly. This includes managing daily operations, maintenance, inventory, and enforcing operational policies and procedures to maintain high standards of service and safety. Additionally, you will oversee the scheduling of classes, treatments, and events to maximize utilization and client satisfaction while handling client feedback, complaints, and resolutions promptly and professionally. Collaborating with the marketing team to develop and execute promotional campaigns and outreach initiatives will be essential for marketing and client engagement. You will also build and maintain relationships with clients to ensure exceptional customer service and retention, as well as organize and participate in community events, workshops, and partnerships to increase centre visibility and engagement. Financial management will be another crucial aspect of your role, where you will develop and manage the centre's budget, analyze financial statements, and performance metrics to make informed business decisions. To qualify for this position, you should have a Bachelor's degree or management certifications, proven experience in a managerial role, preferably in the wellness, fitness, or service industry, strong sales and customer service skills, excellent leadership, communication, and interpersonal skills, and proficiency in using business management software and CRM systems. In return, you will receive a competitive salary, performance-based incentives, opportunities for professional development, and career growth.,