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Customer Onboarding Support Manager

confidential

2.0 - 7.0 years

Chennai, All india

On-site

As a Onboarding Team Lead at our company, you will play a crucial role in guiding and mentoring the Onboarding team to ensure a seamless experience for our customers. Your deep product knowledge and customer-first mindset will be key in driving the team towards success. Here is what you can expect in this role: **Role Overview:** You will lead and coach the Onboarding team in coordination with Onsite Onboarding Managers. Your main responsibilities will include driving process improvements using data and analytics, monitoring team performance against SLAs, collaborating with cross-functional teams to enhance the onboarding experience, building strong relationships within your team, defining a...

Posted 1 week ago

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