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Center Manager - Gurugram

Center Manager - Gurugram

sun pharma industries

10 - 15 years

12 - 17 Lacs

mumbai

Posted:5 days ago| Platform:

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Skills Required

manager quality assurance team management operational excellence performance management data management pharma strategic planning forecasting marketing strategy auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Center Manager will be a dynamic medical professional responsible for the end-to-end management and strategic growth of the training center. This role requires a seasoned clinician with significant administrative experience, particularly in Managering healthcare initiatives focused on professional training. The Center Manager will drive operational excellence, ensure compliance, foster innovation, and build strong relationships with stakeholders, all while maintaining a keen focus on quality, cost efficiency, and vendor management.

Key Responsibilities:

1. Center Operations Management:
Operational Oversight: Oversee all daily operations of the training center, ensuring smooth and efficient functioning.
Process Optimization: Continuously evaluate and improve operational processes to enhance efficiency and effectiveness.
Strategic Planning: Under the supervision of Head IMMAST and the Senior Management team, develop and execute strategic plans for the centers growth, aligning with the overall organizational objectives

2. Course Calendar & Faculty Management:
Course Planning: Plan, schedule, and manage the annual course calendar, ensuring optimal utilization of resources and catering to market demands.
Faculty Identification & Development: Identify, recruit, and onboard highly qualified and experienced medical faculty.
Faculty Management: Manage faculty relationships, ensure adherence to teaching standards, and facilitate their continuous professional development.
Performance Monitoring: Monitor and evaluate faculty performance, providing constructive feedback and support.

3. Compliance :
Regulatory Adherence: Ensure complete compliance with all relevant laws of the land, local regulations, and healthcare industry standards.
Policy Implementation: Implement internal policies and procedures to maintain regulatory compliance and high ethical standards.

4. Course Development & Innovation:
New Course Development: Under the supervision of Manager - Academics and faculty/advisors, assist in the development of new courses, training models, and educational programs.
Curriculum Enhancement: Collaborate with subject matter experts to provide clinical insights and feedback for the continuous enhancement of existing course curricula.
Market Analysis: Stay abreast of the latest advancements in medical technology and clinical practices to identify opportunities for new program development.

5. Marketing & Participant Enrollment:
Marketing Strategy: Under the supervision of Manager Marketing, oversee and implement effective marketing strategies to promote courses and attract a diverse pool of participants.
Enrollment Management: Oversee the participant enrollment process, ensuring a seamless and positive experience.
Outreach Initiatives: Build and maintain relationships with hospitals, medical associations, and other healthcare organizations to drive participant enrollment.

6. Financial Management & Cost Efficiency:
Budgeting & Forecasting: Prepare, manage, and monitor the centers budget, ensuring financial prudence and accountability.
Cost Control: Implement strategies for cost efficiency across all operations without compromising on quality.
Revenue Generation: Identify and pursue opportunities for revenue growth through effective course pricing and outreach.
Financial Reporting: Provide regular financial reports and analysis to the Senior Management Team.

7. Stakeholder & Vendor Management
Relationships Management: Build and sustain collaborative relationships with faculty, participants, accrediting bodies, hospitals, partner institutions, vendors and industry partners
Selection & Negotiation: Ensure Identification and selection of vendors/partners for equipment, supplies, services, and other operational needs.
Service Management: Oversee vendor contracts/agreements, ensuring favorable terms and service level agreements.

8. Data Management & Reporting:
Data Collection & Analysis: Oversee the collection, analysis, and interpretation of operational, financial, and educational data.
Reporting: Generate comprehensive reports for the Senior Management Team on key performance indicators, progress, and challenges.

9. Research & Innovations:
Promote Research: Encourage and facilitate research activities within the center that contribute to development of courses and assess the impact.
Innovation: Foster a culture of innovation, develop training models, exploring new teaching methodologies, simulation technologies, and training approaches.

10. Team Mentoring & Management:
Team Managerership: Manager, mentor, and motivate a high-performing team, fostering a collaborative and supportive work environment.
Performance Management: Conduct regular performance reviews, provide constructive feedback, and facilitate professional development for team members.
Recruitment & Training: Participate in the recruitment and training of center staff.

11. Quality Standards and Accreditations:
Quality Assurance: Establish and maintain stringent quality standards for all training programs, facilities, and services.
Accreditation Management: Oversee and manage relationships with all accrediting bodies, ensuring timely renewals and adherence to accreditation standards.
Feedback Mechanisms: Implement effective feedback mechanisms from participants and faculty to continuously improve course quality.
Audit Preparedness: Ensure the center is prepared for internal and external quality audits.

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